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The HR Pro

Property Manager/Property Coordinator

ON, Canada
Waterloo South, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of property management experience, including at least 2 years in a supervisory or senior coordinator role
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview

Title Senior Property Manager / Property Coordinator

Company Y Property Management Inc.

Reports to Director of Development & Asset Management

Direct reports Property administrators, leasing and site staff (as assigned)

Location Waterloo Region office, with regular travel to properties in Cambridge, Kitchener, Waterloo, London, Tillsonburg, Port Severn and Port Dover

Employment type Full-time, permanent

Hours Standard business hours, plus participation in the after-hours emergency rotation

About Y Property Management

Y Property Management owns and manages a mixed-use portfolio of roughly 15 properties across Southwestern and Central Ontario. Alongside our own assets, we provide property management services to third-party owners.

The portfolio includes:

Commercial retail and office buildings, including multi-tenant plazas and national-brand tenants

Multifamily residential buildings

Single-family homes and condominium units

Development land and active residential development projects

Role Summary

The Senior Property Manager / Coordinator is the central point of accountability for the day-to-day operation of every property we manage. You will oversee commercial and residential properties, direct property staff, and keep tenants, owners, vendors and our internal team aligned.

You will work closely with our General Manager and Maintenance Manager to set priorities, coordinate work across sites, and make sure issues are resolved quickly, budgets are respected, and properties are run to a consistent standard.

Key Responsibilities

Portfolio oversight

Oversee day-to-day operations across all managed properties: commercial, multifamily, single-family and condominium

Conduct regular site inspections and maintain property condition reports

Set and enforce consistent operating standards, procedures and checklists across the portfolio

Serve as the primary escalation point for property-level issues

Staff leadership and coordination

Direct, schedule and support property administrators, leasing and site staff

Assign work, set priorities and follow up to ensure tasks are completed on time

Train and onboard new staff; provide ongoing coaching and feedback

Run a regular operations meeting with the General Manager and Maintenance Manager

Tenant and owner relations

Act as the main point of contact for commercial and residential tenants

Respond to tenant requests and complaints promptly and professionally

Prepare monthly property reports for ownership and third-party clients

Support onboarding of new management clients and properties

Leasing and lease administration

Coordinate leasing activity: marketing vacancies, showings, applications and screening

Administer leases, renewals, rent increases, notices and move-ins/move-outs

Track critical dates: expiries, renewal options, rent escalations and insurance certificates

Coordinate commercial tenant fit-outs and landlord work with the Maintenance Manager

Maintenance and capital work

Work with the Maintenance Manager to prioritize work orders and preventive maintenance

Obtain and review vendor quotes; manage contractors, service agreements and scopes of work

Help plan and track capital projects against budget and schedule

Coordinate the after-hours emergency response process

Financial management

Prepare and manage annual operating budgets for each property

Monitor rent collection and arrears; follow up on outstanding balances

Review and approve invoices within delegated authority

Prepare commercial CAM, tax and insurance recoveries and year-end reconciliations

Analyze budget variances and recommend corrective action

Compliance and risk

Ensure compliance with the Residential Tenancies Act, Commercial Tenancies Act, Ontario Building and Fire Codes, OHSA and AODA

Prepare and file Landlord and Tenant Board applications and attend hearings as required

Maintain fire safety plans, inspection records and life-safety system testing schedules

Manage insurance claims and incident reporting

Keep property files, leases and records complete, organized and current in our property management software

Qualifications

Required

5+ years of property management experience, including at least 2 years in a supervisory or senior coordinator role

Experience managing both commercial and residential properties

Working knowledge of the Ontario Residential Tenancies Act, Commercial Tenancies Act and Landlord and Tenant Board process

Experience preparing operating budgets, reviewing financial statements and completing CAM reconciliations

Proficiency with property management software (e.g., Yardi, MRI, AppFolio or Buildium) and Microsoft Office / Google Workspace

Valid Ontario G driver's licence and access to a reliable vehicle for regular travel between properties

Preferred

Post-secondary education in real estate, business administration or a related field

Professional designation or progress toward one: RPA (BOMI), CPM (IREM), ACM or similar

General Licence from the Condominium Management Regulatory Authority of Ontario (CMRAO)

Experience with mixed-use properties, tenant fit-outs or properties in lease-up

Experience managing properties on behalf of third-party owners

Key Competencies

Leadership: gives clear direction, holds staff accountable and builds a dependable team

Organization: manages many properties and priorities at once without letting details slip

Communication: writes and speaks clearly to tenants, owners, staff and contractors

Judgment: knows when to decide, when to escalate and how to de-escalate difficult situations

Collaboration: works as a true partner to the General Manager and Maintenance Manager

Financial sense: understands how operating decisions affect NOI and property value

What Success Looks Like in the First Year

Every property has a current budget, inspection report and critical-dates schedule

Tenant requests are acknowledged within 1 business day and tracked to completion

Arrears and vacancy are reduced and reported monthly

Staff have clear roles, priorities and a regular meeting rhythm with the operations team

Owners receive accurate, on-time monthly reports

Compensation

Salary: per year, based on experience

Benefits: health and dental benefits, mileage allowance, phone, paid vacation, professional development support

Apply About employer

More about this job

Responsibilities

The Senior Property Manager oversees day-to-day operations across a mixed-use portfolio, including commercial, residential, and condominium properties. They are responsible for leading property staff, managing tenant and owner relations, and ensuring financial and operational performance standards are met.

Requirements

Candidates must have at least 5 years of property management experience, including 2 years in a supervisory role, and proficiency with property management software. A valid Ontario G driver's licence and access to a reliable vehicle are required for regular travel between properties.

Skills

Property management
Staff leadership
Budgeting
Lease administration
Vendor management
Site inspections
Financial reporting
Conflict resolution
Compliance
Tenant relations
Capital project management
Operations management
Risk management
Preventive maintenance
Contractor management

Benefits

Health benefits
Dental benefits
Mileage allowance
Phone
Paid vacation
Professional development support

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Asset Management
Commercial Real Estate
Multifamily Residential
Condominium Management
Yardi
MRI
AppFolio
Buildium
Residential Tenancies Act
Commercial Tenancies Act
Landlord and Tenant Board
CAM Reconciliations
Operating Budgets
Capital Projects
Vendor Management
Site Inspections
OHSA
AODA
Fire Safety Plans
Lease Administration
Tenant Fit-outs
NOI
Property Administration
Operations Management

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