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Business Manager

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Volkswagen MidTown Toronto is looking for a Business Manager to add to our team in Toronto. Volkswagen MidTown Toronto is proud to be a member of The Humberview Group, representing 20 dealerships and 18 automotive brands.

As a Business Manager, you'll play a key role in the customer journey by presenting financing and leasing solutions, offering valuable protection products, and ensuring every guest leaves feeling confident about their purchase. You'll work closely with the Sales team and lending partners to deliver outstanding service while contributing to the dealership's overall success.

Compensation: Commission-based. Ranging from $70,000 to $120,000 a year.

Why Join The Humberview Group?

  • Career Growth – Advancement opportunities across 20 stores and 18 brands.
  • Rewards & Bonuses – Referral bonuses up to $2,000 and incentive programs.
  • Comprehensive Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).
  • Training & Mentorship – Learn from experienced leaders who support your growth.
  • Exclusive Perks – Team member pricing on vehicles, service, parts, and accessories.
  • Lifestyle Benefits – Discounts on brands and gym memberships.
  • Great Team Culture – Social events, BBQs, and team outings.
  • Work-Life Balance – No Sundays or holidays, plus long summer weekends.

The Humberview Group is one of Ontario’s leading automotive dealer groups and a proud winner of Canada’s Best Managed Companies for 2024, 2025, and 2026.

With over 60 years of success, our people and customer relationships continue to drive our growth.

What You'll Do

  • Present and explain vehicle protection plans, warranties, insurance products, and other aftermarket offerings with confidence and integrity.
  • Guide customers through financing and leasing options, helping them choose solutions that best fit their needs.
  • Prepare, submit, and finalize finance documentation accurately and efficiently.
  • Build and maintain strong relationships with financial institutions and lending partners.
  • Coach and educate Sales Consultants on financing options, protection products, and value-added services.
  • Ensure all deals comply with dealership policies, lender requirements, and applicable regulations.
  • Deliver an exceptional customer experience by building trust and maintaining lasting relationships.
  • Maintain a high level of professionalism, confidentiality, and ethical conduct in every interaction.
  • Performs other administrative duties, as assigned by the Sales Managers.

What We're Looking For

  • Previous finance and insurance (F&I) experience is required.
  • Valid OMVIC license.
  • Ability to speak Mandarin/Cantonese.
  • Valid Driver’s License and clean driving record.
  • Experience with Volkswagen is preferred but not required.
  • Results-oriented while maintaining full accountability and transparency.
  • Ability to read, understand and calculate banking figures such as discounts, interest rates, percentages and commissions etc.
  • Strong interpersonal skills, with the ability to build relationships with customers and financial institutions.
  • Ability to work efficiently and effectively under pressure with simultaneous deadlines.
  • Proficient in Microsoft Office including Excel, Outlook and Word is required.
  • A desire to achieve the very best in customer service and teamwork.

Join Our Team

At The Humberview Group, we believe great people create great experiences. We invest in enthusiastic, driven individuals by providing the training, mentorship, and support needed for long-term success.

Whether you’re starting your automotive career or looking for your next opportunity, we’d love to hear from you.

Apply today and grow with us.

The Humberview Group is an equal opportunity employer. Accommodations are available upon request throughout the recruitment process. We thank all candidates, but only those selected for an interview will be contacted. Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future. The Humberview Group does not provide sponsorship for work permits or immigration support.
More about this job

Responsibilities

Present financing, leasing, warranties, insurance, and other protection products, and guide customers through suitable options. Prepare and finalize finance documents, maintain lender relationships, coach sales consultants, ensure compliance, and deliver a professional customer experience.

Requirements

Previous finance and insurance experience and a valid OMVIC license are required, along with a valid driver's license and clean driving record. Candidates should be able to speak Mandarin or Cantonese, handle banking calculations, use Microsoft Office, work effectively under pressure, and demonstrate strong customer service and relationship-building skills; Volkswagen experience is preferred.

Skills

  • Finance And Insurance
  • Financing And Leasing
  • Customer Service
  • Relationship Building
  • Financial Documentation
  • Banking Calculations
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Sales Coaching
  • Regulatory Compliance
  • Communication
  • Time Management
  • Attention To Detail
  • Mandarin Or Cantonese

Benefits

  • Health Insurance
  • Dental Insurance
  • Travel Insurance
  • Life Insurance
  • RRSP Matching
  • Employment Assistance Program
  • Referral Bonuses
  • Incentive Programs
  • Training And Mentorship
  • Vehicle, Service, Parts, And Accessories Discounts
  • Brand And Gym Membership Discounts
  • No Sunday Or Holiday Work
  • Long Summer Weekends

Visa sponsorship

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Categories

  • Finance & Accounting
  • Sales
  • Customer Service & Support
  • Retail
  • Management & Leadership

Keywords

  • Finance And Insurance (F&I)
  • OMVIC License
  • Automotive Retail
  • Vehicle Financing
  • Vehicle Leasing
  • Protection Plans
  • Warranties
  • Insurance Products
  • Aftermarket Products
  • Finance Documentation
  • Lending Partners
  • Financial Institutions
  • Banking Figures
  • Interest Rates
  • Discounts
  • Commissions
  • Regulatory Compliance
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Mandarin
  • Cantonese
  • Volkswagen

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