Jobs in Canada

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Added 7 mins ago
Retail store Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Surrey, BC
Full-time
Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
Added 7 mins ago
Assistant Store Manager Winners Homesense Abbotsford Power Centre
TJX Canada – Winners, Marshalls, HomeSense
Abbotsford, BC
$48,592.5 to $68,029.5 CAD / year
Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 7 mins ago
Retail Store Associate Part Time Winners Leduc
TJX Canada – Winners, Marshalls, HomeSense
Leduc, AB
Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 7 mins ago
Store Crew
7-Eleven
Orangeville, ON
Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 7 mins ago
Cashier Part Time Evening
Fortinos Supermarket Ltd
Bolton, ON
Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 7 mins ago
Food Co-worker
IKEA
Toronto, ON · North York, ON
Part-time
Meet and greet the customer, identify their overall needs to support and serve them in the best way by asking the right questions, provide advice about food content and menu choices, and…
Added 7 mins ago
Retail Store Associate Part Time Seasonal Winners - Brentwood Commons
TJX Canada – Winners, Marshalls, HomeSense
Lloydminster, AB
Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 7 mins ago
Grocery Clerk Part Time Day
No Frills
Toronto, ON · North York, ON
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 7 mins ago
Rental Associate
Whistler Blackcomb
Whistler, BC
Temporary
…Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness…
Added 7 mins ago
Slot Attendant
Lake City Casino
Vernon, BC
Gateway Casino is seeking a customer-service pro who loves working in the fast-paced and exciting world of the casino. The Slot Attendant role puts you in the heart of the action. This role…
Added 21 mins ago
Licensed Optician-Clearly by ForEyes-Ottawa, ON
For Eyes
Ottawa, ON
Part-time
Previous customer service & retail experience
Added 21 mins ago
(CAN) stock unloader associate
Walmart Canada
St. Catharines, ON
Full-time
…excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers,…
Added 21 mins ago
(CAN) Associé de nuit
Walmart Canada
Montreal, QC
Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 22 mins ago
Part Time Retail Associate (Optical): Ottawa, ON
Specsavers
Ottawa, ON
Part-time
Previous experience in retail or customer service is an asset - but not essential
Added 22 mins ago
Catering / Cleaning / Laundry Assistant - Wingham
Whiddon
Wingham, ON
Employee Assistance Program for when you need extra support
Added 36 mins ago
Meat Clerk Part Time Day
No Frills
Brampton, ON
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 36 mins ago
Meat Clerk Part Time Day
No Frills
Brampton, ON
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 36 mins ago
Produce Clerk Part Time Day
No Frills
Hamilton, ON
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 36 mins ago
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
London, ON
Part-time
Maintain excellent customer service and checkout area
Added 36 mins ago
Part Time Sales Representative | Prince Albert
Decisive Farming by TELUS Agriculture
Prince Albert, SK
Part-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 36 mins ago
Dairy Clerk Part Time Day
No Frills
Brampton, ON
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 36 mins ago
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
London, ON
Part-time
Maintain excellent customer service and checkout area
Added 36 mins ago
Retail Store Associate Part Time Seasonal Winners - Armadale Square
TJX Canada – Winners, Marshalls, HomeSense
Markham, ON
Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 36 mins ago
Security Patroller - Campus - Full Time
Allied Universal
Calgary, AB
$18 CAD / hour
Full-time
We are seeking a professional, reliable, and customer-focused Security Patroller - Campus at Calgary,Alberta to provide security services.The successful candidate will be responsible for…
Added 36 mins ago
Sales Manager - RV Dealership
Traveland RV Supercentre
Grande Prairie, AB
Full-time
With RV Sales growing year after year, we need a proven leader with a strong track record in customer satisfaction, team development, and sales performance. Candidates with a background in…

The Humberview Group

Service Appointment Coordinator

Brampton, ON, Canada

Pay: Compensation: $42,000 per year.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Are you looking to be a part of a fun, motivating team? To have your efforts be valuable and crucial to both customers and the business? Look no further!

Mayfield Ford Lincoln is looking for a Service Appointment Coordinator to add to their team in Brampton. Mayfield Ford Lincoln is proud to be a member of The Humberview Group, representing 20 dealerships and 18 automotive brands.

As the Appointment Coordinator you will play a key role in supporting our Service Department by delivering outstanding customer service and assisting clients with their inquiries, appointment scheduling, and service needs.

Our Appointment Coordinator team helps transform customer inquiries, concerns, and service reminders into meaningful appointments and lasting relationships. As the first point of contact for many of our customers, you’ll be an essential part of creating a positive experience and contributing to the continued success of Mayfield Ford Lincoln.

Compensation: $42,000 per year.

Why Join The Humberview Group?

Career Growth – Advancement opportunities across 20 stores and 18 brands.
Rewards & Bonuses – Referral bonuses up to $2,000 and incentive programs.
Comprehensive Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).
Training & Mentorship – Learn from experienced leaders who support your growth.
Exclusive Perks – Team member pricing on vehicles, service, parts, and accessories.
Lifestyle Benefits – Discounts on brands and gym memberships.
Great Team Culture – Social events, BBQs, and team outings.
Work-Life Balance – No Sundays or holidays, plus long summer weekends.

The Humberview Group is one of Ontario’s leading automotive dealer groups and a proud winner of Canada’s Best Managed Companies for 2024, 2025, and 2026.

With over 60 years of success, our people and customer relationships continue to drive our growth.

What You'll Do

Handling incoming calls.
Make 80–100 outbound calls daily to connect with customers.
Follow up with customers after their visit to ensure satisfaction and provide an exceptional customer experience.
Assist customers by reviewing and scheduling recommended or manufacturer-required vehicle services.
Handle service reminders, campaigns, recalls and internet opportunities.
Following up with past customers within the database to build long-term relationships and encourage repeat business.
Perform other duties as required.

What We're Looking For

Previous Automotive BDC experience is an asset.
Experience using CDK software is an asset.
Must have excellent communication skills (good verbal skills and a clear speaking voice).
Pleasant and engaging phone manner.
Must be comfortable with computers and technology systems.
Strong record of customer satisfaction results.
Team-oriented individual.
Strong time management skills.
Must have the drive and desire to meet production goals and expectations.

Join Our Team

At The Humberview Group, we believe great people create great experiences. We invest in enthusiastic, driven individuals by providing the training, mentorship, and support needed for long-term success.

Whether you’re starting your automotive career or looking for your next opportunity, we’d love to hear from you.

Apply today and grow with us.

The Humberview Group is an equal opportunity employer. Accommodations are available upon request throughout the recruitment process. We thank all candidates, but only those selected for an interview will be contacted. Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future. The Humberview Group does not provide sponsorship for work permits or immigration support.

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More about this job

Responsibilities

Handle incoming calls and make 80–100 outbound calls daily to schedule vehicle services, follow up on service reminders, campaigns, recalls, and internet inquiries. Follow up with customers after service visits, address their needs, and build lasting relationships that encourage satisfaction and repeat business.

Requirements

Automotive BDC experience and familiarity with CDK software are assets, while strong verbal communication, an engaging phone manner, computer comfort, and a record of customer satisfaction are sought. Candidates should be team-oriented, manage time effectively, and be motivated to meet production goals.

Skills

Customer Service
Appointment Scheduling
Verbal Communication
Telephone Etiquette
Customer Follow-Up
Time Management
Computer Literacy
Customer Relationship Building
Service Reminder Management
Recall And Campaign Coordination
Production Goal Achievement
Teamwork
Automotive Service Knowledge
CDK Software

Benefits

Health Insurance
Dental Insurance
Travel Insurance
Life Insurance
RRSP Matching
Employment Assistance Program
Referral Bonuses
Incentive Programs
Training And Mentorship
Team Member Discounts
Gym Membership Discounts
Social Events
No Sunday Or Holiday Work
Long Summer Weekends

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Department
Business Development Center
Customer Service
Appointment Scheduling
Inbound Calls
Outbound Calls
Customer Follow-Up
Vehicle Services
Manufacturer-Required Services
Service Reminders
Campaigns
Recalls
Internet Inquiries
Customer Satisfaction
Customer Relationships
CDK Software
Production Goals
Brampton
Ford
Lincoln

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