Find work in Canada.

599,914 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
AS
Operations Technician (Ad-hoc)
Aker Solutions
St. John's, NL
- Full-time
We are currently looking for Operations Technician to support our offshore operations in Newfoundland! The Operations Technician is responsible for the safe, efficient, and reliable…
Added 14 mins ago
Electrical Technician - Bar W
UFA Co-operative Ltd.
Edmonton, AB · AB · Red Deer County, AB
…respected industry leader? Do you enjoy troubleshooting electrical systems and electronic components, working with advanced technologies, and solving problems in the…
Added 14 mins ago
B
Electrical Journeyperson CCQ
BGIS
Montreal, QC
- Full-time
Systems Maintenance Technician through Building Owners and Managers Institute (BOMI)
Added 29 mins ago
S
Estimator – Service
Specified
Toronto, ON
- Full-time
Previous roofing experience and a working knowledge of commercial roofing systems, materials and repair methods
Added 29 mins ago
LM
Service Dispatcher
Leavitt Machinery
Kitchener, ON
- Full-time
Maintaining professional and effective communication with customers
Added 29 mins ago
UA
Alarm Technician
United Alarm Systems Inc.
Calgary, AB
- Full-time
Role Description This is a full-time, on-site Alarm Technician role based in Calgary, AB. The Alarm Technician is responsible for installing, configuring, and maintaining low-voltage alarm,…
Added 29 mins ago
UO
Research Assistant/Technician: Clinical Research
University of Manitoba
Winnipeg, MB
- Full-time
Responsible for the proper use and understanding of applicable data capture systems (i.e., REDCap, Excel, Teams) as required within the project.
Added 29 mins ago
H
Controls Technician
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Maintains, repairs and operates building automation systems and all associated equipment within the facility/energy centre.
Added 29 mins ago
E
Hazardous Materials Technologist
EXP
London, ON
- Full-time
Experience as hazardous materials technician and/or related experience is an asset;
Added 46 mins ago
SS
Rental Technician - Electrician
Sunbelt Solomon
Calgary, AB
- Full-time
The Rental Technician - Electrician is responsible for inspecting, testing, maintaining, troubleshooting, repairing, and preparing rental electrical equipment to ensure it is safe,…
Added 46 mins ago
TJ
Manager, Fixed Operations
The Jim Pattison Auto Group
North Vancouver, BC
- Full-time
Monitor key performance indicators (e.g., effective labor rate, technician efficiency/productivity, work-mix, parts turnover, stock obsolescence, and gross profit margins).
Added 46 mins ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS005)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Plan and implement improvements, upgrades, and repairs to network infrastructure and communication systems.
Added 46 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 46 mins ago
SI
Marine Technician
Synectics Inc.
Sidney, BC
- Full-time
Troubleshoot and repair marine electrical and propulsion systems.
Added 47 mins ago
M
Technicien des services sur site III
Moneris
Montreal, QC
- Full-time
As a Field Service Technician at Moneris, you will bring your technical expertise and customer-focused approach to deliver an exceptional experience to our merchants. You will oversee field…
Added 47 mins ago
Service Technician
Hoskin Group
Coquitlam, BC
Work with our CRM program and related systems to capture customer information and service activity.
Added 47 mins ago
Journeyman Electrician
Pembina Pipeline Corporation
Sherwood Park, AB
…troubleshoot critical electrical, instrumentation, and automation systems while contributing to operational excellence, asset reliability, and continuous improvement across Pembina's…
Added 47 mins ago
WI
Intermediate Laboratory & Field Technician
WSP in Canada
Victoria, BC
- Full-time
Bring your technical skills to projects that help shape communities across British Columbia. As a Laboratory & Field Technician based in Victoria, you’ll combine hands-on laboratory testing…
Added 47 mins ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Military (Land) Technician 6A Qualified EO Technician
Added 48 mins ago
IF
Sales Force Compensation Technician - Career Network
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Sales Force Compensation Technician - Career Network, you will play a key role in processing sales force compensation requests. You will analyze transactions, respond to inquiries, and…
Added 48 mins ago
A
Assembly & Test Supervisor
AtkinsRéalis
Mississauga, ON
- Full-time
Post-secondary education as a Technician or Technologist in a mechanical, electrical, manufacturing, or related technical discipline; or
Added 48 mins ago
RS
Diesel Technician Trainee
Ryder Supply Chain Solutions
Cambridge, ON
- Full-time
The Technician Trainee (TT) role is a developmental position intended to familiarize a new employee with the Technician role while working as a Service Employee and is enrolled in Ryder's…
Added 48 mins ago
PP
Field Service Technician- Walmart - Cornwall, Ontario, Canada
Plug Power
Canada
- Full-time
The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This…
Added 48 mins ago
BS
Quality Technician
BVGlazing Systems
Niagara Falls, ON
- $20 to $23 CAD / hour
- Full-time
BVGlazing Systems currently has an opportunity for a Quality Technician in a fast-paced manufacturing environment. This position, reporting to the Quality Supervisor, is responsible for…
Added 48 mins ago
C
Licensed Automotive Technician
Clutch
Toronto, ON · Etobicoke, ON
- Full-time
Clutch is looking for a Licensed Automotive Service Technician to join our team! A $3,000 signing bonus will be paid after the 3-month probationary period. We’re looking for all-star…

The Jim Pattison Auto Group

Manager, Fixed Operations

North Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the overall operational efficiency, profitability, customer retention, and employee satisfaction across all fixed operations.

The ideal candidate will have a strong, proven track record in both Service and Parts management within an automotive dealership, excellent leadership skills, and a commitment to upholding Toyota’s high standards for customer satisfaction, quality, and operational excellence (including Toyota Production System / Lean principles).

Location: Jim Pattison Toyota Northshore, North Vancouver, BC

Position Type: Full-Time, Senior Management

This role reports to the General Manager of the dealership.

Direct Reports: Service Manager, Parts Manager, Assistant Service Manager

About Us

A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

Key Responsibilities

Leadership & Departmental Management

Provide direct leadership, coaching, and accountability to the Service Manager and Parts Manager.
Foster a collaborative, high-performance culture across both departments to drive operational alignment and shared goals.
Establish short- and long-term departmental goals, KPIs, and performance benchmarks in alignment with overall dealership objectives.
Manage Lot and Detail Associate processes and work towards bringing Detail dept inhouse.
Oversee recruitment, onboarding, performance evaluations, and ongoing professional development for all fixed operations staff.

Financial & Operational Excellence

Develop and manage annual operating budgets, forecasts, and expense controls for both Parts and Service.
Monitor key performance indicators (e.g., effective labor rate, technician efficiency/productivity, work-mix, parts turnover, stock obsolescence, and gross profit margins).
Lead technicians and service advisors, maintaining shop productivity, and delivering exceptional customer experiences.
Conduct annual performance reviews with all technicians, service advisors and parts and service managers.
Implement effective service drive processes, shop load management, and parts inventory controls to maximize throughput and profitability.
Oversee safety compliance, shop equipment maintenance, and facility standards to ensure a safe, efficient working environment.

Customer Experience & Loyalty

Drive strategies to continuously improve Customer Satisfaction Index (CSI) scores Net Promotor Scores (NPS) and service retention rates.
Serve as the senior escalation point for high-level customer inquiries or concerns, ensuring swift and fair resolution.
Partner with sales and finance departments to ensure a seamless customer journey from vehicle delivery through long-term service ownership.

OEM & Compliance Standards

Maintain strong relationships with factory representatives (Toyota) and ensure total compliance with OEM guidelines, warranty policies, training and facility programs.
Ensure consistent and ongoing compliance with TSM requirements while working towards TSM Platinum
Oversee warranty processing and administration to minimize chargebacks and maintain audit readiness.
Stay current on Toyota product updates, technical service bulletins (TSBs), training & certification requirements, and industry trends.

What We’re Looking For

Experience:
Minimum 5+ years of senior management experience in automotive Fixed Operations (or combined experience managing large-scale Service and Parts departments).
Prior experience within a Toyota dealership or major import OEM brand is an asset
Technical & Operational Knowledge:
In-depth understanding of dealership management systems, service performance tracking, inventory control software, and service scheduling tools.
Comprehensive understanding of warranty processes, technician flat-rate/labour structures, and parts inventory dynamics.
Leadership Skills: Proven track record of team building, mentoring managers, and managing departmental profitability (P&L).
Communication: Exceptional verbal, written, and interpersonal communication skills.
Licensing: Valid Driver’s License with a clean driving record.

What We Offer

Competitive compensation plans.
We have unlimited opportunities for growth and development.
Manufacturer and in-house training are provided.
Exclusive access to vendor promotions, offers and purchase programs.
Comprehensive benefits package.
Recognition and rewards program.
Amazing colleagues, great working environment, and a team building culture!

How to Apply

If this sounds like a great fit, please apply with your resume today: https://jobs.dayforcehcm.com/en-US/jpautogroup/CANDIDATEPORTAL/jobs/39142

Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/

This role requires successful candidates to submit a satisfactory Driver’s Abstract, Criminal Record and Credit Check.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at careers@jpautogroup.com.

Apply About employer

More about this job

Responsibilities

Lead the dealership’s Parts and Service departments, including their managers and staff, while setting goals, managing budgets and performance, and improving operational efficiency and profitability. Drive customer satisfaction and retention, oversee safety and warranty compliance, and maintain Toyota OEM standards and relationships.

Requirements

Requires at least five years of senior management experience in automotive fixed operations or combined leadership of large-scale Service and Parts departments; Toyota or another major import-brand experience is an asset. Candidates should have strong dealership operations, warranty, inventory, financial, and people-management knowledge, excellent communication skills, and a valid driver’s license with a clean record.

Skills

Fixed Operations Management
Service Department Management
Parts Department Management
Leadership And Coaching
Budgeting And Forecasting
Profit And Loss Management
KPI Monitoring
Customer Satisfaction And Retention
Inventory Control
Warranty Administration
Toyota Production System
Lean Principles
Dealership Management Systems
Shop Productivity Management
OEM Compliance
Team Development

Benefits

Competitive Compensation
Growth And Development Opportunities
Manufacturer And In-House Training
Vendor Promotions And Purchase Programs
Recognition And Rewards Program

Visa sponsorship

Not detected in the job text

Keywords

Automotive Dealership
Fixed Operations
Parts Department
Service Department
Toyota
Toyota Production System
Lean Principles
Customer Satisfaction Index
Net Promoter Score
Service Retention
Effective Labor Rate
Technician Efficiency
Technician Productivity
Work Mix
Parts Turnover
Stock Obsolescence
Gross Profit Margins
Dealership Management Systems
Service Performance Tracking
Inventory Control Software
Service Scheduling Tools
Warranty Processing
Warranty Policies
Flat-Rate Labor
OEM Compliance
TSM Requirements
TSM Platinum
Technical Service Bulletins
Annual Operating Budgets
Safety Compliance

Report this job