Jobs in Canada

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Added 30 mins ago
Graduate Program Assistant, Assistant to the Director
Simon Fraser University
Burnaby, BC
…and other department faculty, and the Manager, Academic and Administrative Services. Responds to requests for information from graduate students and faculty on program requirements,…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Comox, BC
- Full-time
…full time office manager keeps the day to day staffing and administrative aspects running so we can focus on what we do best. Dedicated, knowledgeable, and loyal MOA staff who enjoy working…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Campbell River, BC
- Full-time
MOA (Medical Office Assistant) support for administrative and patient care tasks.
Added 1 hour ago
HM
Internal Medicine
Health Match BC
Kelowna, BC
- Full-time
…and is responsible for fostering excellence in clinical care, professional practice, education, research, and physician…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Kelowna offers an excellent combination of professional opportunity and lifestyle, with a growing population, strong demand for primary care and specialist services, and access to Kelowna…
Added 1 hour ago
HM
Emergency Medicine
Health Match BC
Nanaimo, BC
- Full-time
Whether your interests are clinical, administrative, educational, research or simply a great place to live and work, practicing emergency medicine at NRGH will meet and exceed your…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kamloops, BC
- Part-time
…community. This part-time opportunity will allow you to build your professional practise portfolio in the area of mental health and addictions, without the overhead/start-up costs that come…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Nanaimo, BC
- Part-time
…community. This part-time opportunity will allow you to build your professional practise portfolio in the area of mental health and addictions, without the overhead/start-up costs that come…
Added 2 hours ago
NO
Medical Office Assistant
NYT-Pediatric Occupational Therapy
North Vancouver, BC
- Part-time
Part-Time Clinic Receptionist / Administrative Assistant
Added 2 hours ago
NA
Sergeant, Protective Services
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Prepare reports, proposals, and administrative documentation.
Added 2 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Highly organized, consistent, methodical, professional approach.
Added 2 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
There is the expectation that you are available to work weekdays, weekends and all shifts (days, nights, 12 hour shifts)
Added 2 hours ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As part of our mandatory screening process, SMH will require professional references, verification of academic training and professional accreditation along with a current vulnerable sector…
Added 2 hours ago
SH
Nurse 3 - Crisis Stabilization Unit - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…some province-wide health services and supports centralized administrative and business functions for Manitoba health…
Added 2 hours ago
MA
Client Experience Coordinator
MK Auto Group
Calgary, AB
- $45,000 to $47,500 CAD / year
- Full-time
…outstanding service and top-quality repairs. We’re looking for a professional and personable Client Experience Coordinator (CEC) who thrives in a customer-focused, fast-paced…
Added 2 hours ago
CE
Assistant Director for Fitness and Aquatics
Certified Equity Professional Institute
ON · Regional Municipality of York, ON
- Full-time
Added 2 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Coordinate compliance training, professional development, and other employee training initiatives.
Added 3 hours ago
FH
Director, Conference Services and Catering
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Consistently offer professional, friendly and engaging service
Added 3 hours ago
RG
Litigation Lawyer
RecruitPod Global
Sudbury, ON · Greater Sudbury, ON
- Full-time
Represent clients in civil, commercial, administrative, and other litigation matters.
Added 3 hours ago
SJ
Telecommunicator
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
The Telecommunications Department a vital service operates 24-7 providing essential communication links in a timely professional and efficient manner to both internal and external clients…
Added 3 hours ago
SJ
Primary Care Nurse - Post-Transplant Coords
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
Current BCLS/HCP certification required
Added 3 hours ago
SJ
Clinical Manager, Transplant & Kidney Care Clinics
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
…that the staff within the clinical area operate within their professional scope of practice as defined by their regulatory body. The CM is responsible to ensure that all staff meet and…
Added 3 hours ago
WA
Full-Time Call Center Specialist - In Office
We An-Ser
Regina, SK
- $17 CAD / hour
- Full-time
At We An-Ser, we provide professional telephone answering and customer communication services that help businesses remain accessible and responsive. Our team supports clients by handling…
Added 3 hours ago
UO
Senior Advisor, Program Management
University of Ottawa
Ottawa, ON · Hamelin Hall
- Full-time
…training and events, in support of core program delivery including administrative and financial functions, resource allocation, monitoring and communication. Coordinates cross-project…
Added 3 hours ago
UO
Lead Executive Assistant
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Provides administrative support to the Vice-President, Advancement to ensure smooth office operations. Coordinates the planning and implementation of the senior management office’s…

The Jim Pattison Auto Group

Customer Experience Centre Agent - JPAG Office

Surrey, BC, Canada

Pay Range: $18.25 - $19.50 per hour, depending on experience.

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Pay Range: $18.25 - $19.50 per hour, depending on experience.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 6, 2026

Original job description

Are you a people person who enjoys connecting with others, solving problems and creating positive customer experiences? We're looking for a motivated and customer focused Customer Experience Centre Agent to join The Jim Pattison Auto Group!

In this role, you'll be the voice of our organization, engaging with customers through inbound and outbound calls and written communications. You'll build meaningful customer relationships, provide helpful information, and ensure every interaction leaves a positive impression.

If you're an excellent communicator who thrives in a fast-paced environment, enjoys working toward goals and takes pride in delivering great customer service, we'd love to hear from you!

Schedule: This is a full-time, permanent role of 40 hours per week. The regularly scheduled hours will be Monday – Friday from 9:00 AM – 5:00 PM

Pay Range: $18.25 - $19.50 per hour, depending on experience.

This role reports to the Customer Experience Center Manager.

About Us

A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

A day in the life…

Handle high volumes of inbound and outbound calls, as well as customer mail-outs, in a timely and professional manner.
Follow established communication scripts and guidelines to ensure consistent and effective customer interactions.
Build positive, lasting customer relationships by listening actively, understanding customer needs and going the extra mile.
Accurately document customer interactions and maintain clear, organized records in our call centre database.
Work toward individual and team performance targets, balancing productivity with quality customer service.

What we look for…

Previous experience in a call centre, customer service, retail, sales or other customer-facing role is an asset.
Strong verbal and written communication skills, with the ability to communicate professionally and confidently with a diverse range of customers.
Excellent listening and interpersonal skills, with a customer-first mindset and a genuine desire to help others.
Comfortable handling a high volume of inbound and outbound calls while maintaining a positive and professional attitude.
Strong computer skills, including the ability to navigate multiple systems, accurately enter information and maintain detailed records.
Highly organized, with strong attention to detail and the ability to manage competing priorities in a fast-paced environment.
Able to follow established procedures, communication scripts and guidelines while adapting conversations to meet individual customer needs.
Self-motivated and results-oriented, with the ability to meet individual and team performance targets.
Reliable, adaptable and able to work effectively both independently and as part of a team.
A positive and can-do attitude!

What We Offer

Competitive wages
Comprehensive benefits package, including health, dental, and insurance
Unlimited opportunities for advancement, growth, and development
Access to exclusive corporate discount programs
Recognition and rewards programs
A great team atmosphere and a positive, supportive working environment

How to Apply

If this sounds like a great fit, please apply with your resume today!

Visit our Careers Page to explore other opportunities: https://www.jpautogroup.com/careers/

This role requires successful candidates to complete a satisfactory Criminal Record Check.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at careers@jpautogroup.com.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The agent will handle high volumes of inbound and outbound calls while maintaining accurate records in the database. They are responsible for building positive customer relationships and following established communication scripts to meet performance targets.

Requirements

Candidates should have strong verbal and written communication skills and be comfortable navigating multiple computer systems. Previous experience in a call center, customer service, or retail environment is considered an asset.

Skills

Customer service
Communication
Active listening
Problem solving
Data entry
Call center operations
Interpersonal skills
Organization
Attention to detail
Time management
Computer literacy
Relationship building
Adaptability
Professionalism

Benefits

Health insurance
Dental insurance
Life insurance
Corporate discount programs
Recognition and rewards programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Call Centre
Inbound Calls
Outbound Calls
Customer Service
Data Entry
Communication Scripts
Performance Targets
Relationship Management
Automotive Industry
Record Keeping
Customer Satisfaction
Interpersonal Skills
Professionalism
Time Management
Database Management

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Jobs in Canada