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Added 2 mins ago
S
Operations Lead - Full Time
sephora.com
Guelph, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Added 16 mins ago
FS
Security Agent
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
- Full-time
Successful candidates must possess legal work authorization in Canada
Added 46 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 46 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Various schedules available (e.g. 4 on 5 off for full time nurses)
Added 46 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Various schedules available (e.g. 4 on 5 off for full time nurses)
Added 46 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Casual, Part time and Full time positions (4 on 5 off for full time nurses)
Added 46 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 46 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 46 mins ago
E
Senior Transportation Engineer
Englobe
Dartmouth, NS
- Full-time
…are committed to making a real difference, one project at a time, and to having a positive, lasting impact. We approach our work with fresh perspectives, relying on collaboration and a…
Added 46 mins ago
RT
PRE-OWNED SALES MANAGER
Regency Toyota Vancouver
Vancouver, BC
- Full-time
Strong communication and customer service skills
Added 46 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
T
Contact Center Rep IV, TD Insurance General Insurance
TD
Saint John, NB
- Full-time
Provide courteous, efficient, and professional customer service to ensure inquiries, advice and/or issues are managed promptly and effectively under all conditions
Added 1 hour ago
S
Operations Consultant
sephora.com
BC · West Vancouver, BC,CA
- $19.85 to $24.8 CAD / hour
- Full-time
Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
Added 1 hour ago
S
Operations Consultant - Part Time
sephora.com
Toronto, ON
- $19.2 to $22.6 CAD / hour
Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
Added 1 hour ago
S
Assistant Manager, Digital Merchandising Experience (12-Month Contract)
sephora.com
Toronto, ON
- Full-time
You’ll optimize how our products appear online to drive digital sales and improve the customer experience, making sure products, promotions, and digital experiences launch accurately and on…
Added 1 hour ago
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Senior Manager, Portfolio Governance & Delivery (IT Capital Projects)
Liberty
Oakville, ON
- $120,000 to $170,000 CAD / year
- Full-time
At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and…
Added 1 hour ago
Senior Manager, Portfolio Governance & Delivery
Liberty Utilities
Oakville, ON
At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and…
Added 1 hour ago
SC
Installer
STERIS Canada Sales ULC (Canada Sales)
Vancouver, BC
- Full-time
Valid Driver’s license required;
Added 1 hour ago
LC
Grocery Assistant Department Manager Full Time Day
Loblaw Companies Limited
Dartmouth, NS
- Full-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
Added 2 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
White Rock, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
T
Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Surrey, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
T
Personal Banking Associate (Full time)- Blainville, Seigneurie
TD
Blainville, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
SC
store manager, North York, ON
Starbucks Coffee Company
Toronto, ON
- $62,500 to $82,600 CAD / year
- Full-time
3 years retail / customer service management experience

The Jim Pattison Auto Group

Customer Experience Centre Agent - JPAG Office

Surrey, BC, Canada

Pay Range: $18.25 - $19.50 per hour, depending on experience.

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: Pay Range: $18.25 - $19.50 per hour, depending on experience.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 6, 2026

Original job description

Are you a people person who enjoys connecting with others, solving problems and creating positive customer experiences? We're looking for a motivated and customer focused Customer Experience Centre Agent to join The Jim Pattison Auto Group!

In this role, you'll be the voice of our organization, engaging with customers through inbound and outbound calls and written communications. You'll build meaningful customer relationships, provide helpful information, and ensure every interaction leaves a positive impression.

If you're an excellent communicator who thrives in a fast-paced environment, enjoys working toward goals and takes pride in delivering great customer service, we'd love to hear from you!

Schedule: This is a full-time, permanent role of 40 hours per week. The regularly scheduled hours will be Monday – Friday from 9:00 AM – 5:00 PM

Pay Range: $18.25 - $19.50 per hour, depending on experience.

This role reports to the Customer Experience Center Manager.

About Us

A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

A day in the life…

Handle high volumes of inbound and outbound calls, as well as customer mail-outs, in a timely and professional manner.
Follow established communication scripts and guidelines to ensure consistent and effective customer interactions.
Build positive, lasting customer relationships by listening actively, understanding customer needs and going the extra mile.
Accurately document customer interactions and maintain clear, organized records in our call centre database.
Work toward individual and team performance targets, balancing productivity with quality customer service.

What we look for…

Previous experience in a call centre, customer service, retail, sales or other customer-facing role is an asset.
Strong verbal and written communication skills, with the ability to communicate professionally and confidently with a diverse range of customers.
Excellent listening and interpersonal skills, with a customer-first mindset and a genuine desire to help others.
Comfortable handling a high volume of inbound and outbound calls while maintaining a positive and professional attitude.
Strong computer skills, including the ability to navigate multiple systems, accurately enter information and maintain detailed records.
Highly organized, with strong attention to detail and the ability to manage competing priorities in a fast-paced environment.
Able to follow established procedures, communication scripts and guidelines while adapting conversations to meet individual customer needs.
Self-motivated and results-oriented, with the ability to meet individual and team performance targets.
Reliable, adaptable and able to work effectively both independently and as part of a team.
A positive and can-do attitude!

What We Offer

Competitive wages
Comprehensive benefits package, including health, dental, and insurance
Unlimited opportunities for advancement, growth, and development
Access to exclusive corporate discount programs
Recognition and rewards programs
A great team atmosphere and a positive, supportive working environment

How to Apply

If this sounds like a great fit, please apply with your resume today!

Visit our Careers Page to explore other opportunities: https://www.jpautogroup.com/careers/

This role requires successful candidates to complete a satisfactory Criminal Record Check.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at careers@jpautogroup.com.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The agent will handle high volumes of inbound and outbound calls while maintaining accurate records in the database. They are responsible for building positive customer relationships and following established communication scripts to meet performance targets.

Requirements

Candidates should have strong verbal and written communication skills and be comfortable navigating multiple computer systems. Previous experience in a call center, customer service, or retail environment is considered an asset.

Skills

Customer service
Communication
Active listening
Problem solving
Data entry
Call center operations
Interpersonal skills
Organization
Attention to detail
Time management
Computer literacy
Relationship building
Adaptability
Professionalism

Benefits

Health insurance
Dental insurance
Life insurance
Corporate discount programs
Recognition and rewards programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Call Centre
Inbound Calls
Outbound Calls
Customer Service
Data Entry
Communication Scripts
Performance Targets
Relationship Management
Automotive Industry
Record Keeping
Customer Satisfaction
Interpersonal Skills
Professionalism
Time Management
Database Management

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