Financial Service Advisor - Subaru

The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

Introduction

Jim Pattison Subaru on Regent is seeking an energetic, driven, tech-savvy, and personable individual to join our sales team as a Financial Services Advisor. If you’re committed to delivering excellent customer satisfaction and building strong relationships, we want to hear from you!

Whether you bring automotive sales experience or are looking to start a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive industry. We’re happy to train motivated individuals who bring a strong work ethic, energy, and a passion for customer service.

Schedule: This is a full-time, permanent position of 40 hours per week. Regular hours are Monday, 12:00 p.m. to 9:00 p.m.; Tuesday, Wednesday, Friday, and Saturday, 9:00 a.m. to 6:00 p.m.; Thursdays off.

About Us

A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

A Day in the Life

As a Financial Services Advisor, you will guide customers through the final stages of the vehicle purchase process, ensuring a seamless, transparent, and premium experience aligned with the Subaru brand.

• Welcome and assist customers in a professional, supportive manner during the finance and delivery process, both in-store and through follow-ups as needed
• Review vehicle purchase agreements and clearly explain financing, leasing, and payment options
• Present and structure finance and lease contracts in accordance with lender and dealership guidelines
• Offer and explain additional protection products such as extended warranties, insurance products, and vehicle protection packages
• Work closely with the sales team, management, and lending institutions to secure approvals and finalize deals efficiently
• Ensure all documentation is completed accurately, compliantly, and submitted on time
• Maintain up-to-date records and deal documentation within dealership systems and CRM tools
• Coordinate with sales and delivery teams to ensure a smooth, organized vehicle delivery experience
• Build strong relationships with financial institutions and stay current on lending programs and rate changes
• Maintain strong product knowledge related to financing, insurance products, and regulatory requirements
• Contribute to a professional, team-oriented environment focused on customer satisfaction and compliance

Success in this role comes from attention to detail, strong communication, compliance awareness, and the ability to build trust while guiding customers through financial decisions.

What We’re Looking For

• High school diploma or equivalent required
• Ability to obtain a VSA licence
• 3 to 4 years of previous sales experience, preferably at a dealership
• Strong understanding of financial concepts, or a willingness to learn finance and insurance products
• Excellent communication and interpersonal skills with a customer-focused mindset
• High level of accuracy and attention to detail, especially with legal and financial documentation
• Strong organizational and multitasking abilities in a fast-paced environment
• Professional, ethical, and compliance-focused approach to customer interactions
• Ability to build rapport and trust while clearly explaining complex information
• Comfortable working with digital systems, CRM tools, and dealership software
• Available to work flexible hours, including evenings and weekends, based on dealership needs
• Previous experience in automotive finance or sales is preferred
• Ability to speak Tagalog or Ukrainian is an asset
• Strong work ethic, positive attitude, and willingness to learn and grow within a dealership environment

What We Offer

• Competitive compensation plan with commission and bonus opportunities
• Premium products at highly competitive prices from a high-volume location
• Career growth opportunities within a large, well-established automotive group
• Manufacturer and in-house training provided
• Exclusive access to vendor promotions, offers, and purchase programs
• Recognition and rewards program
• Comprehensive benefits package
• Great colleagues, a positive work environment, and a strong team culture

How to Apply

If this sounds like a great fit, please apply with your resume today!
Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/

This role requires successful candidates to submit a satisfactory Driver’s Abstract, Criminal Record, and Credit Check.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at careers@jpautogroup.com.

We would like to thank all applicants for their interest in this exciting opportunity; however, only those selected for an interview will be contacted directly.