Beginner Area Assistant Supervisor - Winter 26/27

Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!
 

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation in the tourism industry, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

At present some of our Winter Employee Perks include:

• LLSR lift pass (valued at approx. $1,600)
• Reciprocal discounts with other ski resorts
• Free group lessons and discounted private lessons through snow school
• Free LLSR recreational opportunities including tubing and sightseeing gondola rides
• Free employee transportation from Lake Louise, Banff and Canmore
• Food and Beverage discounts at designated cafeterias and restaurants
• Friend and Family discounted day passes
• Retail, Rental and Repair discounts
• Staff rates at Skoki Backcountry Lodge
• Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
• Employee recognition programs
• Long Service Award programs
• Opportunity for educational growth and development
• Optional subsidized staff housing for full-time employees
• Staff events, activities, and team building events throughout the season
• RRSP matching contribution depending on length of service
• Extended health care plan depending on length of service
• Year-round employees may be eligible for spousal and family passes

Job Description:

The Beginner Area Assistant Supervisor is responsible for supporting the administrative and on snow duties for the beginner area surface lifts and tube park. Duties include, overseeing staff, assisting in the maintenance and up-keep involved in creating a safe and fun learning area and tube park for the use of all of our guests. 

Job Responsibilities:

• Manage staff schedules to reflect business volumes
• Initial and ongoing training for all beginner area staff 
• Ensuring all safety checks and reports are completed and organized daily
• Ensuring staff are providing a safe and fun experience to all guests in the learning area
• Utilize and update current procedures to efficiently utilize staff while maintaining a safe environment
• Ensuring appropriate procedures are in place to guarantee all tickets are scanned and valid
• Inspection and maintenance of signage, features, and protective pads
• Interact with guests and staff to ensure a positive experience 
• Checking emails daily, responding in a timely fashion
• Effective communication with Snow School Management and Mountain Operations regarding daily operations
• Complete other tasks as assigned

Job Requirements/Qualifications:

• Safety orientated and prioritize risk Management
• Organized and able to carry out administrative duties
• Proficient in Microsoft OS
• Strong communication skills to deal with a wide demographic of staff and guests
• Critical thinking and problem-solving skills to adapt to a changing environment
• Strong time management skills and ability to work unsupervised
• Good physical condition as requires some heavy lifting and snow removal
• Must enjoy working outdoors in adverse weather conditions
• Beginner / Intermediate level of skiing/snowboarding 
• Comfortable using a 2- way radio
• Strong verbal and written English skills required with second language considered an asset
• Energetic and self –motivated 

Work Schedule:

5 On/2 Off

Dress Code:

Outdoor uniform (jacket and pants) which is provided, you are to provide all other necessary items in accordance with appearance policy.