Kellys Landing - FOH Supervisor
- Toronto, ON, Canada
Pay Range: $23 an hour · Full-time
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Job details
- Pay
- Pay Range: $23 an hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Kellys Landing is looking for a FOH Supervisor to join our team!
Our vision begins and ends with great food, great service and great experiences. Your lifestyle inspires our hospitality. With core values that are based around quality, community and commitment to excellence, The Landing Group is excited to showcase a truly fantastic product and experience.
The ideal Front of House Supervisor has excellent communications skills and the ability to motivate and direct others. As a your primary focus will be to manage all marketing programs for the restaurant and to oversee bar operations to ensure profitability.
What You Will Do In This Role
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com
Our vision begins and ends with great food, great service and great experiences. Your lifestyle inspires our hospitality. With core values that are based around quality, community and commitment to excellence, The Landing Group is excited to showcase a truly fantastic product and experience.
The ideal Front of House Supervisor has excellent communications skills and the ability to motivate and direct others. As a your primary focus will be to manage all marketing programs for the restaurant and to oversee bar operations to ensure profitability.
What You Will Do In This Role
- Act as a floor leader during service, supporting the team and driving an elevated guest experience
- Greet and engage guests in a warm, professional manner, setting the tone for hospitality
- Support servers with order taking, table maintenance, and service flow during peak periods
- Ensure food and beverage orders are delivered accurately and in a timely manner
- Handle guest feedback and resolve minor concerns in real time, escalating when appropriate
- Assist with coordinating floor plans, seating flow, and pacing of service
- Support cash handling procedures and ensure accuracy with payments and closeouts
- Maintain cleanliness and organization of the dining room and service areas
- Collaborate closely with kitchen and bar teams to ensure smooth and consistent service
- Provide on-the-floor coaching and guidance to team members to uphold service standards
- Support training of new team members and reinforce brand standards and expectations
- Previous experience in a restaurant environment; leadership or keyholder experience is an asset
- Strong hospitality mindset with a genuine focus on guest experience
- Ability to lead by example in a fast-paced, high-volume setting
- Confident communication skills and the ability to support and guide a team
- Strong problem-solving skills and composure under pressure
- Solid understanding of food and beverage service, including menu knowledge
- Organized and detail-oriented with the ability to manage multiple priorities
- Comfortable handling cash and supporting end-of-shift procedures
- A team-first attitude with a willingness to step in wherever needed
- Ability to manage multiple priorities and meet strict deadlines
- 20% employee discount dining card valid at participating Recipe brands
- Pay Range: $23 an hour
- Flexible scheduling
- Competitive wages
- The chance to be part of a close-knit team that feels like family
- Growth and development opportunities within the restaurant
- Career advancement opportunities in a company that owns some of Canada’s most iconic brands.
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com
More about this job
Responsibilities
Lead the front-of-house team during service, support guest interactions, and coordinate seating, service flow, and accurate order delivery. Coach and train team members, handle minor guest concerns and cash procedures, and collaborate with kitchen and bar teams to maintain service standards.
Requirements
Previous restaurant experience is required, while leadership or keyholder experience is an asset. Candidates should demonstrate strong hospitality and communication skills, the ability to guide a team in a fast-paced setting, knowledge of food and beverage service, and confidence handling cash and competing priorities.
Skills
- Guest Service
- Team Leadership
- Communication
- Staff Coaching
- Training
- Restaurant Operations
- Food And Beverage Service
- Menu Knowledge
- Problem-Solving
- Cash Handling
- Service Flow Coordination
- Guest Feedback Resolution
- Organization
- Time Management
- Attention To Detail
Benefits
- Employee Dining Discount
- Flexible Scheduling
- Growth And Development Opportunities
- Career Advancement Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
Keywords
- Front Of House
- Restaurant Operations
- Hospitality
- Guest Experience
- Food And Beverage Service
- Bar Operations
- Service Standards
- Floor Leadership
- Order Taking
- Table Maintenance
- Seating Flow
- Cash Handling
- End-Of-Shift Procedures
- Team Coaching
- New Employee Training
- Menu Knowledge
- Guest Feedback
- Dining Room Cleanliness
- High-Volume Service