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Added 13 mins ago
Associate Technical Services Engineer II
MongoDB
Toronto, ON
The team supports the MongoDB ecosystem - including the database server, drivers, Atlas, Cloud Manager, Compass, and related services. Engineers work directly with customers to understand…
Added 13 mins ago
OR
Wireless Sales Associate - 3088 St. Catharines East
OSL Retail Services Inc
St. Catharines, ON
- Other
Employee referral program (starting at $250 per successful referral)
Added 13 mins ago
RB
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Royal Bank of Canada
Toronto, ON
- Full-time
You'll synthesize advice from firm investment groups (PAG, Alternatives, Global Manager Research, Mutual Fund Research, and strategy teams) into cohesive, practical guidance. The ideal…
Added 13 mins ago
O&
Line Cook (Full time) - Rabbit Hole
Oliver & Bonacini
Toronto, ON
- Full-time
Access to our Employee Assistance Program for confidential support
Added 13 mins ago
Line Cook (Part time) - The Rabbit Hole
Oliver & Bonacini
Toronto, ON
Access to our Employee Assistance Program for confidential support
Added 26 mins ago
AM
Pre-Planning Director
Arbor Memorial Inc.
AB · Edmonton, AB
- Full-time
Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and…
Added 26 mins ago
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Electrical Sales Part Time (BARRHAVEN)
The Home Depot Canada
Ottawa, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 26 mins ago
EE
Commercial Services Analyst
Emera Energy
Halifax, NS
- Full-time
…a permanent position. Reporting to the Commercial Services Manager, you will be responsible for providing data management and analytical support to Emera Energy’s Commercial Team. This role…
Added 28 mins ago
Security Specialist
eSentire
Canada
This role reports to a Security Lead or Security Manager
Added 28 mins ago
Senior Estimating Manager
State Window Corporation
Vaughan, ON
Reports directly to the Director of Estimating. The Senior Estimating Manager is responsible for supporting, guiding and mentoring Estimators and managers on day-to-day activities to help…
Added 28 mins ago
SHIFT LEADER - QUEENSWAY
Kitchen Stuff Plus
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Added 28 mins ago
FA
Associate, Investments and Asset Management
Forum Asset Management
Toronto, ON
- Full-time
Forum Asset Management is a North American investor, developer, and asset manager with a 30+ year track record of delivering long-term value through real estate, private equity, and…
Added 44 mins ago
BB
Manager, Underwriting
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- Full-time
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Added 44 mins ago
I
Cleaner Part Time
ISS
London, ON
- $20 to $23 CAD / hour
- Part-time
…and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is C$20.00 per hour - C$23.00 per…
Added 58 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 59 mins ago
A-
Manager, Underwriting
AMA - Alberta Motor Association
Calgary, AB
- Full-time
We are seeking an experienced and people-focused Manager, Mortgage Underwriting to lead our underwriting team and oversee the quality, consistency, and efficiency of mortgage credit…
Added 59 mins ago
Analyst, Inventory Control
CONA Services
Brampton, ON
Reporting to the Warehouse Inventory Manager, the Inventory Control Analyst works within our warehouses managing and controlling inventory and working through process improvement as…
Added 59 mins ago
Analyst, Inventory Control
CONA Services
Brampton, ON
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Added 59 mins ago
Project Manager Civil
EBC Inc.
Mississauga, ON
Inform Senior Project Manager of project development and discuss methods planned to meet schedule and budget;
Added 59 mins ago
Project Manager Civil
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Mississauga, ON
Inform Senior Project Manager of project development and discuss methods planned to meet schedule and budget;
Added 59 mins ago
E
Engineer in Training I
Enbridge
Edmonton, AB
- Full-time
A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance, and disability.
Added 59 mins ago
Senior Manager, Program Controls, Data Center Construction
Bell
Regina, SK
Bell's AI Fabric program is a transformational initiative focused on delivering scalable, mission-critical data centre infrastructure. The Program Controls Manager will establish and…
Added 1 hour ago
M
Organisational Design Consultant
Miratech
Toronto, ON
- Full-time
…for the new or amended roles the model requires - knowledge manager, taxonomy steward, content owner, content author - and for the roles the Genesys AI roadmap creates that do not exist in…
Added 1 hour ago
A
Multimedia Design Manager
AECOM
Markham, ON
- $96,000 to $130,000 CAD / year
- Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 1 hour ago
A
Multimedia Design Manager
AECOM
Markham, ON
- $96,000 to $130,000 CAD / year
- Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…

The Learning Network (TLN)

Account Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Apply by: Jan 7, 2027
Experience: 3+ years of experience in account management, sales or a related client-facing role.
Posting language: English
Posted: Oct 9, 2026

Original job description

About TLN
At TLN, we help organizations unlock the power of learning through innovative technology and expert support. We work with clients around the globe to deliver learning management systems and learning solutions that drive engagement, performance and results. As a growing, fully remote company, we empower our team members to take ownership, build meaningful client relationships and make a direct impact on our success.

Position Summary
We are seeking an Account Manager to manage and grow a portfolio of existing client accounts, with a strong focus on revenue retention, renewals, upselling, cross-selling and long-term account growth. This role will own the business relationship across assigned accounts identifying opportunities to expand the use of TLN’s learning technology and services while building strong relationships with client stakeholders.
The ideal candidate is driven, relationship-focused and comfortable taking ownership of the full account lifecycle from renewal and negotiation through to identifying, developing and closing expansion opportunities. Success in this role will be measured by renewal performance, retention, account growth, upsell and cross-sell revenue, pipeline development, and the strength of strategic client relationships.
*This role is open to candidates who currently reside in Canada or the United States and have the legal authorization to work in their country of residence.*

Key Responsibilities

Manage a portfolio of existing client accounts and build strong relationships with key stakeholders
Own the renewal process, including account planning, negotiations and closing.
Identify and pursue upsell, cross-sell and expansion opportunities to grow revenue within existing accounts.
Develop and manage an accurate sales pipeline and forecast for assigned accounts.
Prepare proposals, presentations and other client-facing materials and lead sales discussions as required.
Work closely with Product, Customer Success and other internal teams to support client needs and account growth.
Maintain a strong understanding of TLN’s LMS, products and services and effectively communicate their value to clients.
Stay current on developments in the LMS, SaaS and learning technology marketplace.

What We’re Looking For

3+ years of experience in account management, sales or a related client-facing role.
Proven experience managing client relationships and driving renewals, upselling or account growth.
Strong sales, negotiation and relationship-management skills.
Ability to identify opportunities, manage a pipeline and move opportunities through to close.
Strong organizational, communication and presentation skills.
Comfortable using AI tools and technology to improve productivity, customer communication, research and administrative workflows.
Comfortable working independently in a dynamic, remote environment.
Candidates must currently reside in either Canada or the United States and have legal authorization to work in their country of residence.

Preferred Experience

Experience in SaaS, LMS, learning technology, or another B2B technology environment.
Experience managing mid-market or enterprise accounts.
Experience with HubSpot, or a comparable CRM, Deal Hub, or comparable CPQ, Granola, Claude, MS Teams.
Experience working with a global client base.

What We Offer

Competitive salary: $75,000 - $90,000 CAD (OTE $90,000 - $120,000)
Comprehensive Health Plan: Full medical benefits after your first 3 months
Healthcare Spending Account (HCSA): Extra tax-free dollars for your unique wellness needs (Canada), varies based on package selected in the USA
Employee Assistance Program (EAP): Confidential 24/7 mental health and wellness support
Remote-First Culture: Work from home with flexible daily hours
Flexible Vacation: Take the time you need to recharge
Stay Connected: $100 monthly stipend ($1200/year) towards your phone or internet bills

Apply About employer

More about this job

Responsibilities

The Account Manager will manage a portfolio of existing clients to drive revenue retention, renewals, and expansion through upselling and cross-selling. They will build strong stakeholder relationships and collaborate with internal teams to support client needs and product growth.

Requirements

Candidates must have at least 3 years of experience in account management or sales, with a proven track record in managing client relationships and renewals. Proficiency in CRM tools and the ability to work independently in a remote environment are essential.

Skills

Account management
Sales
Negotiation
Relationship management
Pipeline development
Upselling
Cross-selling
Renewal management
Communication
Presentation skills
AI tools
SaaS
LMS
CRM
Strategic planning

Benefits

Medical benefits
Healthcare spending account
Employee assistance program
Remote-first culture
Flexible vacation
Phone or internet stipend

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
LMS
HubSpot
CRM
Deal Hub
CPQ
Granola
Claude
MS Teams
B2B
Revenue retention
Renewals
Upselling
Cross-selling
Pipeline management
Strategic planning
Client relations
Remote work
AI tools

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