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Added 9 mins ago
JR
Golf Professional
Jump Recruitment Specialists
NL · Newfoundland and Labrador, Canada
- Full-time
Operate and maintain a reputable golf instruction business and practice range, staffed with competent personnel.
Added 9 mins ago
CC
Technicien, Installation-Service
Cogeco Connexion
Fatima, QC
- Full-time
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate,…
Added 9 mins ago
TI
Business Analyst
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
1) 5+ years of experience as an IT Business Analyst in complex delivery environments
Added 9 mins ago
H
Data Scientist
Hays
ON · Ontario, Canada
- $60 to $62 CAD / hour
- Contract
…Scientist a successful candidate will focus on supporting Canadian business units in accelerating the growth and application of advanced analytics in driving value. The senior data…
Added 9 mins ago
HR
Store Manager
Harry Rosen
Vaughan, ON
- Full-time
…count on Harry Rosen to keep you looking and feeling sharp. In business for over 70 years, we are proud to be recognized as one of the 10 Best Managed companies in…
Added 11 mins ago
KB
Delivery Truck Driver, Class 5/Yard Associate
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- Part-time
Added 11 mins ago
EI
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Mississauga, ON
- $90,000 to $140,000 CAD / year
- Full-time
Lead and support proposals and business development efforts.
Added 11 mins ago
FT
Territory Sales Manager
Footage Tools Inc.
Vaughan, ON
- Full-time
…course through uncharted territories. In the world of sales and business development, you are the trailblazer, the negotiator, the motivator, and the problem-solver. You relish the…
Added 11 mins ago
XI
Senior Designer, UX and Customer Journey
Xplore Inc.
Woodstock, NB
- Full-time
In this role, you will work at the intersection of customer insight, business strategy, product design and technology delivery, building the omnichannel user experience journeys, defining…
Added 11 mins ago
KB
Paint Associate
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- Part-time
Added 11 mins ago
RH
Risk & Compliance Supervisor
Robert Half
Calgary, AB
- Full-time
Bachelor’s degree in accounting, finance, business, or a related discipline.
Added 11 mins ago
C
Community Engagement Specialist, AI@WORK
Communitech
Kitchener, ON
- $55,000 to $64,000 CAD / year
- Contract
Added 11 mins ago
XI
Senior Designer, UX and Customer Journey
Xplore Inc.
Calgary, AB
- Full-time
In this role, you will work at the intersection of customer insight, business strategy, product design and technology delivery, building the omnichannel user experience journeys, defining…
Added 11 mins ago
EI
Senior Project Manager, Land Development
Egis in Canada
AB · Edmonton, AB
- $120,000 to $150,000 CAD / year
- Full-time
Actively participate in business development initiatives including identifying opportunities, preparing proposals, developing fee structures, and delivering client presentations; actively…
Added 11 mins ago
EI
Construction Manager, Land Development
Egis in Canada
AB · Edmonton, AB
- $130,000 to $170,000 CAD / year
- Full-time
Managing projects through all phases of the project including business development opportunities, project opening, contract preparation, project execution, project control, project close,…
Added 11 mins ago
TM
Senior Environmental Engineer - Prince George, BC
Tidewater Midstream and Infrastructure
Prince George, BC
- Full-time
Tidewater Midstream and Infrastructure Ltd. publicly listed with a business objective to build a diversified midstream and infrastructure company in the North American natural gas, natural…
Added 11 mins ago
XI
Senior Designer, UX and Customer Journey
Xplore Inc.
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- Full-time
In this role, you will work at the intersection of customer insight, business strategy, product design and technology delivery, building the omnichannel user experience journeys, defining…
Added 11 mins ago
S
Communication and Administrative Assistant
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Regina Beach, SK
- Internship
Added 11 mins ago
A
Director, Strategic Sourcing & Supplier Management
Aviso
Toronto, ON
- $135,000 to $160,000 CAD / year
- Full-time
…performance and oversight. The role builds trusted partnerships with business leaders and suppliers, leads and develops the Strategic Sourcing & Supplier Management team, and provides…
Added 11 mins ago
ON
Gestionnaire adjoint/Assistant Manager - Carrefour Angrignon
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- Full-time
Adapt team priorities to respond to customer and business partner needs
Added 11 mins ago
T
PLM Solution Architect - DELMIA/3DEXPERIENCE
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- Full-time
Act as the primary point of contact with clients, defining the solution architecture and identifying the physical and organizational business scope.
Added 11 mins ago
EN
Finance Manager
Employment Network Canada Inc.
Regina, SK
- Full-time
Develop a comprehensive knowledge and understanding of the internal workings of the organization and departments to support and contribute to new ideas, plans and business strategies.
Added 11 mins ago
KB
Installation Services Sales Specialist- Kitchens
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- Full-time
Customer-focused mindset with a deep understanding of its importance in achieving business goals.
Added 11 mins ago
T
IT Business analyst
Techso
Montreal, QC
- Full-time
Techso is expanding its team and is looking for a Business Analyst to contribute to client projects across Canada.
Added 11 mins ago
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Appliances Sales Specialist
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- Full-time

The Learning Network (TLN)

Account Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Apply by: Jan 7, 2027
Experience: 3+ years of experience in account management, sales or a related client-facing role.
Posting language: English
Posted: Oct 9, 2026

Original job description

About TLN
At TLN, we help organizations unlock the power of learning through innovative technology and expert support. We work with clients around the globe to deliver learning management systems and learning solutions that drive engagement, performance and results. As a growing, fully remote company, we empower our team members to take ownership, build meaningful client relationships and make a direct impact on our success.

Position Summary
We are seeking an Account Manager to manage and grow a portfolio of existing client accounts, with a strong focus on revenue retention, renewals, upselling, cross-selling and long-term account growth. This role will own the business relationship across assigned accounts identifying opportunities to expand the use of TLN’s learning technology and services while building strong relationships with client stakeholders.
The ideal candidate is driven, relationship-focused and comfortable taking ownership of the full account lifecycle from renewal and negotiation through to identifying, developing and closing expansion opportunities. Success in this role will be measured by renewal performance, retention, account growth, upsell and cross-sell revenue, pipeline development, and the strength of strategic client relationships.
*This role is open to candidates who currently reside in Canada or the United States and have the legal authorization to work in their country of residence.*

Key Responsibilities

Manage a portfolio of existing client accounts and build strong relationships with key stakeholders
Own the renewal process, including account planning, negotiations and closing.
Identify and pursue upsell, cross-sell and expansion opportunities to grow revenue within existing accounts.
Develop and manage an accurate sales pipeline and forecast for assigned accounts.
Prepare proposals, presentations and other client-facing materials and lead sales discussions as required.
Work closely with Product, Customer Success and other internal teams to support client needs and account growth.
Maintain a strong understanding of TLN’s LMS, products and services and effectively communicate their value to clients.
Stay current on developments in the LMS, SaaS and learning technology marketplace.

What We’re Looking For

3+ years of experience in account management, sales or a related client-facing role.
Proven experience managing client relationships and driving renewals, upselling or account growth.
Strong sales, negotiation and relationship-management skills.
Ability to identify opportunities, manage a pipeline and move opportunities through to close.
Strong organizational, communication and presentation skills.
Comfortable using AI tools and technology to improve productivity, customer communication, research and administrative workflows.
Comfortable working independently in a dynamic, remote environment.
Candidates must currently reside in either Canada or the United States and have legal authorization to work in their country of residence.

Preferred Experience

Experience in SaaS, LMS, learning technology, or another B2B technology environment.
Experience managing mid-market or enterprise accounts.
Experience with HubSpot, or a comparable CRM, Deal Hub, or comparable CPQ, Granola, Claude, MS Teams.
Experience working with a global client base.

What We Offer

Competitive salary: $75,000 - $90,000 CAD (OTE $90,000 - $120,000)
Comprehensive Health Plan: Full medical benefits after your first 3 months
Healthcare Spending Account (HCSA): Extra tax-free dollars for your unique wellness needs (Canada), varies based on package selected in the USA
Employee Assistance Program (EAP): Confidential 24/7 mental health and wellness support
Remote-First Culture: Work from home with flexible daily hours
Flexible Vacation: Take the time you need to recharge
Stay Connected: $100 monthly stipend ($1200/year) towards your phone or internet bills

Apply About employer

More about this job

Responsibilities

The Account Manager will manage a portfolio of existing clients to drive revenue retention, renewals, and expansion through upselling and cross-selling. They will build strong stakeholder relationships and collaborate with internal teams to support client needs and product growth.

Requirements

Candidates must have at least 3 years of experience in account management or sales, with a proven track record in managing client relationships and renewals. Proficiency in CRM tools and the ability to work independently in a remote environment are essential.

Skills

Account management
Sales
Negotiation
Relationship management
Pipeline development
Upselling
Cross-selling
Renewal management
Communication
Presentation skills
AI tools
SaaS
LMS
CRM
Strategic planning

Benefits

Medical benefits
Healthcare spending account
Employee assistance program
Remote-first culture
Flexible vacation
Phone or internet stipend

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
LMS
HubSpot
CRM
Deal Hub
CPQ
Granola
Claude
MS Teams
B2B
Revenue retention
Renewals
Upselling
Cross-selling
Pipeline management
Strategic planning
Client relations
Remote work
AI tools

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