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Added 2 mins ago
Restaurant Supervisor (Aaltos)
Canad Inns
Winnipeg, MB
We are seeking a highly motivated and experienced supervisor to join our team. You will be responsible for assisting a manager with all aspects of the restaurant and Playmakers. If you have…
Added 2 mins ago
Commercial Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Timmins, ON
…assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and…
Added 2 mins ago
SHIFT LEADER - KENNEDY COMMONS
Kitchen Stuff Plus
Toronto, ON
Kitchen Stuff Plus started our business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores.…
Added 2 mins ago
E
Finance Manager
Engaged
Tofino, BC
- $69,000 to $78,000 CAD / year
- Full-time
The Finance Manager oversees the day-to-day financial operations of the organization while providing leadership, guidance, and support to finance staff. This role is ideal for someone who…
Added 17 mins ago
CO
Public Service Librarian
City of Windsor
Windsor, ON
- Temporary
Reporting to the Public Service Manager, this position will be responsible for:
Added 17 mins ago
SI
Retail General Manager
Staples Inc.
Saint-Jérôme, QC · St-Jerome, QC
- Full-time
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model,…
Added 17 mins ago
P
Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- Full-time
…significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top…
Added 17 mins ago
A
Property Administrator (User Experience Partner)
Allied
Montreal, QC
- Full-time
Reporting to a Manager, Portfolio Operations, you will collaborate across our organization to address both the planned and unplanned operational needs of our users.
Added 17 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 17 mins ago
W
(CAN) Overnight Lead Department Manager
Walmart
Salmon Arm, BC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 17 mins ago
Operations Excellence Specialist (Temporary)
Dialogue
Montreal, QC
Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance…
Added 17 mins ago
V
Sr. Consultant, Client Success
Visa
Toronto, ON
- Full-time
…providing operational solutions in support of growing clients’ business. The Sr. Consultant is a trusted client advocate and works proactively with their client portfolio to enable new…
Added 17 mins ago
PB
Store Manager
Psycho Bunny Inc.
Richmond, BC
- Full-time
You'll attend our annual Store Manager Summits - held in fun, exciting locations to bring you closer to your peers and the heart of the business.
Added 17 mins ago
PB
Key Holder
Psycho Bunny Inc.
Burnaby, BC
- Part-time
Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through…
Added 17 mins ago
PB
Key Holder
Psycho Bunny Inc.
Toronto, ON
- Part-time
Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through…
Added 17 mins ago
PB
Key Holder - Premium Outlets Montréal
Psycho Bunny Inc.
Mirabel, QC
- Part-time
Reporting to the Store Manager, the Key Holder, strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals…
Added 17 mins ago
SC
Retail Assistant Manager
Staples Canada
Saint-Jérôme, QC · St-Jerome, QC
- Full-time
As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and…
Added 17 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Victoria, BC
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 17 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Edmonton, AB
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 17 mins ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Toronto, ON · Ottawa, ON
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 17 mins ago
B
Lifecycle Optimization Manager
BGIS
Markham, ON
- Full-time
The Lifecycle Optimization Manager converts building condition, operational performance, energy and utility data, sustainability objectives, lifecycle requirements, lease obligations, and…
Added 30 mins ago
IG
IT Recruiter
Insight Global
Toronto, ON
- Full-time
Experience recruiting for technical skill sets such as Software Development, Cloud, Infrastructure, Data, DevOps, Business Analysis, Cybersecurity, or related disciplines.
Added 30 mins ago
BS
Sales Development Representative
Blackline Safety
Canada
- Full-time
As a Sales Development Representative (SDR) at Blackline Safety, you will play a pivotal role in generating and qualifying new business opportunities across North America. You will be the…
Added 30 mins ago
SM
Project Manager II Digital and Information Services
St. Michael's Hospital
Toronto, ON
- Temporary
Support development of business cases and project proposals by gathering requirements, analyzing data and incorporating best practices.
Added 30 mins ago
WW
Account Executive - North America
Wello Worldwide
Toronto, ON
- Full-time
…supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to…

The Learning Network (TLN)

Account Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Apply by: Jan 7, 2027
Experience: 3+ years of experience in account management, sales or a related client-facing role.
Posting language: English
Posted: Oct 9, 2026

Original job description

About TLN
At TLN, we help organizations unlock the power of learning through innovative technology and expert support. We work with clients around the globe to deliver learning management systems and learning solutions that drive engagement, performance and results. As a growing, fully remote company, we empower our team members to take ownership, build meaningful client relationships and make a direct impact on our success.

Position Summary
We are seeking an Account Manager to manage and grow a portfolio of existing client accounts, with a strong focus on revenue retention, renewals, upselling, cross-selling and long-term account growth. This role will own the business relationship across assigned accounts identifying opportunities to expand the use of TLN’s learning technology and services while building strong relationships with client stakeholders.
The ideal candidate is driven, relationship-focused and comfortable taking ownership of the full account lifecycle from renewal and negotiation through to identifying, developing and closing expansion opportunities. Success in this role will be measured by renewal performance, retention, account growth, upsell and cross-sell revenue, pipeline development, and the strength of strategic client relationships.
*This role is open to candidates who currently reside in Canada or the United States and have the legal authorization to work in their country of residence.*

Key Responsibilities

Manage a portfolio of existing client accounts and build strong relationships with key stakeholders
Own the renewal process, including account planning, negotiations and closing.
Identify and pursue upsell, cross-sell and expansion opportunities to grow revenue within existing accounts.
Develop and manage an accurate sales pipeline and forecast for assigned accounts.
Prepare proposals, presentations and other client-facing materials and lead sales discussions as required.
Work closely with Product, Customer Success and other internal teams to support client needs and account growth.
Maintain a strong understanding of TLN’s LMS, products and services and effectively communicate their value to clients.
Stay current on developments in the LMS, SaaS and learning technology marketplace.

What We’re Looking For

3+ years of experience in account management, sales or a related client-facing role.
Proven experience managing client relationships and driving renewals, upselling or account growth.
Strong sales, negotiation and relationship-management skills.
Ability to identify opportunities, manage a pipeline and move opportunities through to close.
Strong organizational, communication and presentation skills.
Comfortable using AI tools and technology to improve productivity, customer communication, research and administrative workflows.
Comfortable working independently in a dynamic, remote environment.
Candidates must currently reside in either Canada or the United States and have legal authorization to work in their country of residence.

Preferred Experience

Experience in SaaS, LMS, learning technology, or another B2B technology environment.
Experience managing mid-market or enterprise accounts.
Experience with HubSpot, or a comparable CRM, Deal Hub, or comparable CPQ, Granola, Claude, MS Teams.
Experience working with a global client base.

What We Offer

Competitive salary: $75,000 - $90,000 CAD (OTE $90,000 - $120,000)
Comprehensive Health Plan: Full medical benefits after your first 3 months
Healthcare Spending Account (HCSA): Extra tax-free dollars for your unique wellness needs (Canada), varies based on package selected in the USA
Employee Assistance Program (EAP): Confidential 24/7 mental health and wellness support
Remote-First Culture: Work from home with flexible daily hours
Flexible Vacation: Take the time you need to recharge
Stay Connected: $100 monthly stipend ($1200/year) towards your phone or internet bills

Apply About employer

More about this job

Responsibilities

The Account Manager will manage a portfolio of existing clients to drive revenue retention, renewals, and expansion through upselling and cross-selling. They will build strong stakeholder relationships and collaborate with internal teams to support client needs and product growth.

Requirements

Candidates must have at least 3 years of experience in account management or sales, with a proven track record in managing client relationships and renewals. Proficiency in CRM tools and the ability to work independently in a remote environment are essential.

Skills

Account management
Sales
Negotiation
Relationship management
Pipeline development
Upselling
Cross-selling
Renewal management
Communication
Presentation skills
AI tools
SaaS
LMS
CRM
Strategic planning

Benefits

Medical benefits
Healthcare spending account
Employee assistance program
Remote-first culture
Flexible vacation
Phone or internet stipend

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
LMS
HubSpot
CRM
Deal Hub
CPQ
Granola
Claude
MS Teams
B2B
Revenue retention
Renewals
Upselling
Cross-selling
Pipeline management
Strategic planning
Client relations
Remote work
AI tools

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