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Added 1 hour ago
AI
Enterprise Account Executive
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
- Full-time
Maintain an active and disciplined pipeline, accurate CRM activity and reliable forecasts in HubSpot.
Added 1 hour ago
BB
Account Executive
Bosch Building Technologies North America
Toronto, ON
- Full-time
Follow up on all sales leads and maintain CRM activities, opportunities, and forecasting.
Added 1 hour ago
JC
Sales Manager
Joie Children's Products, Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Proficiency with Microsoft Office and CRM systems.
Added 1 hour ago
E
Delivery Consultant/ Technical Recruiter
Elastify
Toronto, ON
- Full-time
Added 1 hour ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 1 hour ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 1 hour ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 1 hour ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 1 hour ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 1 hour ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 1 hour ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 1 hour ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 1 hour ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 1 hour ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 1 hour ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 1 hour ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 1 hour ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 1 hour ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 1 hour ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 1 hour ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 1 hour ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 1 hour ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 2 hours ago
Sales Assistant (Jaguar-Land Rover Richmond)
Go Auto
Richmond, BC
Technological Prowess: Upload and manage deal files within our cutting-edge dealership CRM system, ensuring a seamless flow of information.
Added 2 hours ago
S
Customer Success Manager
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 3 hours ago
C
Tapered Insulation Designer/Estimator
Carlisle
Winnipeg, MB
- Full-time

The Learning Network (TLN)

Account Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Apply by: Jan 7, 2027
Experience: 3+ years of experience in account management, sales or a related client-facing role.
Posting language: English
Posted: Oct 9, 2026

Original job description

About TLN
At TLN, we help organizations unlock the power of learning through innovative technology and expert support. We work with clients around the globe to deliver learning management systems and learning solutions that drive engagement, performance and results. As a growing, fully remote company, we empower our team members to take ownership, build meaningful client relationships and make a direct impact on our success.

Position Summary
We are seeking an Account Manager to manage and grow a portfolio of existing client accounts, with a strong focus on revenue retention, renewals, upselling, cross-selling and long-term account growth. This role will own the business relationship across assigned accounts identifying opportunities to expand the use of TLN’s learning technology and services while building strong relationships with client stakeholders.
The ideal candidate is driven, relationship-focused and comfortable taking ownership of the full account lifecycle from renewal and negotiation through to identifying, developing and closing expansion opportunities. Success in this role will be measured by renewal performance, retention, account growth, upsell and cross-sell revenue, pipeline development, and the strength of strategic client relationships.
*This role is open to candidates who currently reside in Canada or the United States and have the legal authorization to work in their country of residence.*

Key Responsibilities

Manage a portfolio of existing client accounts and build strong relationships with key stakeholders
Own the renewal process, including account planning, negotiations and closing.
Identify and pursue upsell, cross-sell and expansion opportunities to grow revenue within existing accounts.
Develop and manage an accurate sales pipeline and forecast for assigned accounts.
Prepare proposals, presentations and other client-facing materials and lead sales discussions as required.
Work closely with Product, Customer Success and other internal teams to support client needs and account growth.
Maintain a strong understanding of TLN’s LMS, products and services and effectively communicate their value to clients.
Stay current on developments in the LMS, SaaS and learning technology marketplace.

What We’re Looking For

3+ years of experience in account management, sales or a related client-facing role.
Proven experience managing client relationships and driving renewals, upselling or account growth.
Strong sales, negotiation and relationship-management skills.
Ability to identify opportunities, manage a pipeline and move opportunities through to close.
Strong organizational, communication and presentation skills.
Comfortable using AI tools and technology to improve productivity, customer communication, research and administrative workflows.
Comfortable working independently in a dynamic, remote environment.
Candidates must currently reside in either Canada or the United States and have legal authorization to work in their country of residence.

Preferred Experience

Experience in SaaS, LMS, learning technology, or another B2B technology environment.
Experience managing mid-market or enterprise accounts.
Experience with HubSpot, or a comparable CRM, Deal Hub, or comparable CPQ, Granola, Claude, MS Teams.
Experience working with a global client base.

What We Offer

Competitive salary: $75,000 - $90,000 CAD (OTE $90,000 - $120,000)
Comprehensive Health Plan: Full medical benefits after your first 3 months
Healthcare Spending Account (HCSA): Extra tax-free dollars for your unique wellness needs (Canada), varies based on package selected in the USA
Employee Assistance Program (EAP): Confidential 24/7 mental health and wellness support
Remote-First Culture: Work from home with flexible daily hours
Flexible Vacation: Take the time you need to recharge
Stay Connected: $100 monthly stipend ($1200/year) towards your phone or internet bills

Apply About employer

More about this job

Responsibilities

The Account Manager will manage a portfolio of existing clients to drive revenue retention, renewals, and expansion through upselling and cross-selling. They will build strong stakeholder relationships and collaborate with internal teams to support client needs and product growth.

Requirements

Candidates must have at least 3 years of experience in account management or sales, with a proven track record in managing client relationships and renewals. Proficiency in CRM tools and the ability to work independently in a remote environment are essential.

Skills

Account management
Sales
Negotiation
Relationship management
Pipeline development
Upselling
Cross-selling
Renewal management
Communication
Presentation skills
AI tools
SaaS
LMS
CRM
Strategic planning

Benefits

Medical benefits
Healthcare spending account
Employee assistance program
Remote-first culture
Flexible vacation
Phone or internet stipend

Remote locations

Canada
United States

Remote locations (standardized)

Canada
United States

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
SaaS
LMS
HubSpot
CRM
Deal Hub
CPQ
Granola
Claude
MS Teams
B2B
Revenue retention
Renewals
Upselling
Cross-selling
Pipeline management
Strategic planning
Client relations
Remote work
AI tools

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