Sales Representative (Inside Sales)
- Toronto, ON, Canada
Base Salary: $60,000 annually. · Full-time
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Job details
- Pay
- Base Salary: $60,000 annually.
- Job type
- Full-time
- Apply by
- Education
- High school diploma
- Experience
- Minimum 2 years of experience in sales, customer service, dispatch, account management, or construction materials.
- Posting language
- English
- Posted
Original job description
Industry: Ready Mix Concrete & Construction Materials
Location
Greater Toronto Area (GTA)
Work Environment: On-site (Office-Based / Inside Sales)
Reports To: Sales Manager / General Manager
Position Summary
ML Group is seeking a motivated and customer-focused Sales Representative to support the growth of our ready-mix concrete business throughout the GTA. This position serves as the primary liaison between customers, dispatch, operations, and management, ensuring a seamless customer experience from quote to delivery. The ideal candidate will manage inbound sales inquiries, prepare quotations, maintain customer relationships, coordinate with dispatch, and proactively identify opportunities to grow existing accounts.
Key Responsibilities
ML Group is a growing ready-mix concrete supplier serving the GTA. This role offers the opportunity to contribute directly to sales growth, customer satisfaction, and long-term business success while building a rewarding career in the construction materials industry.
Location
Greater Toronto Area (GTA)
Work Environment: On-site (Office-Based / Inside Sales)
Reports To: Sales Manager / General Manager
Position Summary
ML Group is seeking a motivated and customer-focused Sales Representative to support the growth of our ready-mix concrete business throughout the GTA. This position serves as the primary liaison between customers, dispatch, operations, and management, ensuring a seamless customer experience from quote to delivery. The ideal candidate will manage inbound sales inquiries, prepare quotations, maintain customer relationships, coordinate with dispatch, and proactively identify opportunities to grow existing accounts.
Key Responsibilities
- Respond to inbound customer inquiries by phone, email, and other communication channels.
- Prepare and follow up on quotations for ready-mix concrete products.
- Develop and maintain relationships with contractors, builders, developers, and other customers.
- Identify opportunities to grow existing accounts and increase sales volume.
- Work closely with dispatch to coordinate customer orders and delivery schedules.
- Maintain accurate customer records and CRM activities.
- High school diploma required.
- Minimum 2 years of experience in sales, customer service, dispatch, account management, or construction materials.
- Experience in Ready Mix Concrete preferred; related construction material experience considered.
- Experience using CRM software and sales tracking systems is required.
- Strong communication, organizational, and relationship-building skills.
- Customer retention and relationship management.
- Growth of existing customer accounts.
- Quote conversion rates.
- Responsiveness to customer inquiries.
- Contribution to revenue growth and production volume objectives.
- Base Salary: $60,000 annually.
- Performance Bonus Opportunity: Up to $36,000 annually.
- Total On-Target Earnings (OTE): Up to $96,000 annually.
- Group Health and Dental Benefits.
- RRSP Matching Program.
- Career Growth Opportunities.
- Customer First: Responsive, reliable, and solution-oriented service.
- Teamwork & Collaboration across sales, dispatch, drivers, operations, and management.
- Accountability & Ownership in delivering results.
- Continuous Improvement and professional development.
- Respect & Integrity in all relationships.
- Growth Mindset with opportunities for advancement.
- Support marketing and sales initiatives.
- Participate in networking and industry events.
- Monitor competitor activity and market trends.
- Perform other duties as assigned.
ML Group is a growing ready-mix concrete supplier serving the GTA. This role offers the opportunity to contribute directly to sales growth, customer satisfaction, and long-term business success while building a rewarding career in the construction materials industry.
More about this job
Responsibilities
Respond to customer inquiries, prepare and follow up on quotations, and build relationships with contractors, builders, developers, and other customers. Coordinate orders and delivery schedules with dispatch, maintain CRM records, grow existing accounts, and support sales and marketing initiatives.
Requirements
A high school diploma and at least two years of experience in sales, customer service, dispatch, account management, or construction materials are required. Ready-mix concrete experience is preferred, and experience with CRM software and sales tracking systems, along with strong communication, organizational, and relationship-building skills, is required.
Skills
- Inbound Sales
- Quotation Preparation
- Account Growth
- Customer Retention
- Customer Service
- Dispatch Coordination
- Order Coordination
- CRM Software
- Sales Tracking
- Communication
- Organization
- Relationship Building
- Market Monitoring
- Networking
Benefits
- Group Health Benefits
- Dental Benefits
- RRSP Matching
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Construction
- Customer Service & Support
- Logistics
- Marketing
Keywords
- Ready-Mix Concrete
- Construction Materials
- Inside Sales
- Inbound Sales
- Quotations
- Customer Relationships
- Contractors
- Builders
- Developers
- Account Management
- Account Growth
- Customer Retention
- CRM Software
- Sales Tracking Systems
- Dispatch
- Delivery Scheduling
- Customer Records
- Sales Volume
- Quote Conversion
- Revenue Growth
- Marketing Initiatives
- Networking
- Competitor Activity
- Market Trends
- Customer Service