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The Mustard SEED Society

Donation Centre Associate & Driver

Edmonton, AB, T5H 3J7, Canada

Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

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Original job description

The Donation Centre Associate and Driver will work with team members and volunteers to receive incoming clothing and household items, ensure that they are in suitable condition, and sort the items. The position will also pack and deliver orders to the Thrift Store or to The Mustard Seed’s Community Impact Centres. As this position interacts directly with donors and volunteers, the Donation Centre Associate and Driver is responsible for providing a positive experience for all who visit The Mustard Seed.

Employment Type: Full time, Permanent
Schedule: Monday to Friday from 8:30 a.m. to 4:30 p.m.
Reporting to: Warehouse and Thrift Store Manager
City: Edmonton
Number of Positions to Fill: 1
RFR #: 2296

MAJOR DUTIES AND RESPONSIBILITIES:

Receive incoming donations, screening and sorting items according to quality standards and with reference to program & Thrift Store needs
Pack orders and deliver to the Thrift Store and Pack orders and deliver to the Thrift Store, Community Impact Centres, and Shelters
Pick up items from partnering businesses and organizations
Communicate the story of The Mustard Seed’s ministry and develop rapport, through intentional interactions with volunteers and donors
Guide individual volunteers and volunteer groups with sorting and packing donations along with other duties
Maintain accurate reporting of donations, inventory, and outgoing items
Contribute and execute on creative ideas to improve donor relations, goods stewardship, and process efficiency
Provide occasional coverage at The Thrift Store; Training will be provided
Maintain cleanliness of the warehouse and its perimeter to ensure a safe workplace
Participate in all staff training (e.g. First Aid, Safe TALK, NVCI) and attend meetings with supervisor
Other duties as may be assigned

MINIMUM QUALIFICATIONS AND SKILLS

Experience driving a transit van
Proficiency in Microsoft office programs, specifically data entry is an asset
Excellent organizational skills and ability to support front-line programs
Knowledge of designer labels, collectibles, and seasonal trends is an asset
Strong communication, customer service, problem solving, and conflict resolution skills
This role requires strong interpersonal skills, as it involves frequent engagement with individual volunteers, volunteer groups, and colleagues across various departments
A self-starter with the ability to work in a cross-functional team and direct volunteer groups including those with diverse needs and abilities as required
Experience working in a volunteer-based organization is considered an asset
Passionate about participating in a Christian organization focused on supporting people living in poverty
Possession of a valid Class 5 driver’s license, and clean driver’s abstract.

WORKING CONDITIONS

As The Mustard Seed is a Christian Ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith
The position will require frequent manual labor (up to 50 lbs) with long periods of standing and walking, indoors and outdoors of the warehouse
Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive
- Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments
Requires moderate mental effort to maintain organization and efficiency in a fast-paced environment

ADDITIONAL REQUIREMENTS

An Employment Background Check is required for all positions at The Mustard Seed
As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
This position requires the use of a company vehicle. Candidate must have and maintain valid driver’s licence and will need to consent to a driver’s abstract request.

NOTE

Your privacy is important to us. The information we collect is used solely for consideration for employment.
We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
Please visit our careers page to see more job opportunities.

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More about this job

Responsibilities

The Donation Centre Associate and Driver is responsible for receiving, screening, and sorting incoming donations while managing deliveries to thrift stores and community centers. They also provide direct support to volunteers and donors to ensure a positive experience while maintaining warehouse safety and inventory accuracy.

Requirements

Candidates must possess a valid Class 5 driver’s license with a clean abstract and have experience driving a transit van. Strong interpersonal, communication, and organizational skills are required, along with the ability to perform manual labor and work in a fast-paced environment.

Skills

Driving
Customer service
Communication
Problem solving
Conflict resolution
Inventory management
Data entry
Organizational skills
Manual labor
Volunteer coordination
Microsoft Office
Safety compliance

Visa sponsorship

Not detected in the job text

Keywords

Donation Centre
Driver
Warehouse
Thrift Store
Inventory
Logistics
Customer Service
Volunteer Management
Class 5 Driver's License
Transit Van
Data Entry
Microsoft Office
Manual Labor
Safety
First Aid
Conflict Resolution
Community Impact
Non-profit
Christian Ministry
Donation Screening

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