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Added 14 mins ago
T
FRCA Linguist
TransPerfect
Montreal, QC
- Full-time
…translators with varying levels of experience (intermediate or senior) in banking and insurance. You will be responsible for the translation and bilingual proofreading of documents for a…
Added 59 mins ago
MI
Senior Associate, Genesis, Portfolio Operations
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Halifax, NS
- Full-time
…investment funds. A Fund of Funds Genesis Portfolio Operations (FOF) Senior Associate will operate and oversee reconciliation and NAV review technology to deliver a full reconciled gross…
Added 1 hour ago
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London, ON
- Full-time
As part of the Merchant Relations sector, you’ll be joining a team of 13 colleagues and will report to the Senior Manager, Merchant Relations. Our team stands out for its expertise,…
Added 1 hour ago
NB
Senior Analyst Accountant
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- Full-time
As a Senior Analyst in the Trust services team at National Bank Trust (NBT), you’ll be a tax expert working on estate and trust files. In this role, you’ll have a positive impact on the…
Added 1 hour ago
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Senior Data Engineer - Partnership Intelligence
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We are seeking a Senior Data Engineer to join our Measurement team in the Partnership Intelligence Platform. You will round out the team with expertise in directly managing AWS Services,…
Added 2 hours ago
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Senior Financial Analyst
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Toronto, ON · Etobicoke, ON
- Full-time
This Senior Financial Analyst role sits in a newly built FP&A function and reports directly to the VP, Finance. The work is forward-looking. You’ll own the budgeting and forecasting cycles,…
Added 2 hours ago
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Director, Construction (Life Sciences)
Broccolini Construction Inc.
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- Full-time
…construction projects from preconstruction through closeout. As the senior lead and primary client relationship on your projects, you will deliver results in health & safety, quality,…
Added 2 hours ago
O
Senior AI Developer
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- Full-time
As a Senior AI Developer, you build production-grade AI features and systems for enterprise clients. You bring disciplined software development practices, strong applied AI skills, and the…
Added 2 hours ago
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Senior Software Developer, DevOps & Infrastructure
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Montreal, QC
- Full-time
As a Senior Software Developer with strong Cloud, DevOps, and infrastructure experience, you design, build, and deliver robust software solutions, architectures, and infrastructure for our…
Added 2 hours ago
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Marketing Director
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- $120,000 to $140,000 CAD / year
- Full-time
We're hiring for a senior marketing leader to shape the strategic direction of the marketing function, drive paid acquisition and lifecycle programs, and develop the capabilities of a…
Added 2 hours ago
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Senior People Partner
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Senior Manager, FP&A
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Added 3 hours ago
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Added 3 hours ago
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Added 3 hours ago
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The Mustard SEED Society

Receptionist - Wellness

Kamloops, BC, V2C 1A5, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

The Wellness Centre Receptionist is often the first point of contact for clients and visitors to the Wellness Centre. The Wellness Centre Receptionist utilizes a trauma informed approach to support and triage clients accessing the Wellness Centre appropriately. Answering incoming phone calls and inquiries from clients, volunteers and staff is primary to this role as is connecting clients to appropriate resources.

Employment Type: Full Time
Schedule: Monday to Friday, 8:00AM to 4:00PM
Reporting to: Senior Director, Health and Wellness
Estimated Salary/Wage: $51,000.00
City: Kamloops
Number of Positions to Fill: 1
RFR #: 2375

DUTIES AND RESPONSIBILITIES:

Greet clients and visitors to The Mustard Seed.
Triage and book appointments for clients with programs as needed.
Process referrals for all clinical and non-clinical services at the Wellness Centre.
Ensure computerized appointment system is up to date.
Respond and/or redirect all patient and visitor requests accordingly.
Perform client intakes and set-up new clients into the computer system.
Ensure correspondence, reports, results etc. are filed electronically in the correct client record.
Ensure reception and waiting areas are kept neat and tidy.
Re-stocking information leaflets as appropriate.
Answer phone calls in a polite and courteous manner as well as track, log, and transfer phone calls accordingly.
Greet, oversee, and monitor volunteer & guest activities within the Wellness Centre.
Consistently communicate with the Street Level Team as issues arise.
Train students, staff, and volunteers on front desk tasks when needed.
Perform clerical duties for the Wellness Centre.
Provide crisis intervention as required.
Track statistics, prepare reports, attend training as required.
Other duties and tasks as required.

MINIMUM QUALIFICATIONS AND SKILLS

Experience as a Receptionist or Office Assistant, preferably in a medical setting or in an environment assisting vulnerable people.
Diploma or certificate in related field.
Strong interpersonal and communication skills
Knowledge of mental illness and addictions preferred.
Ability to deal with sensitive and confidential information.
Good organizational and time management skills.
Ability to perform multiple tasks simultaneously while still maintaining a compassionate and professional approach.
Proven computer skills (Microsoft Office).
Excellent customer service skills.
A self-starter with the ability to work in a highly collaborative team.
Strong desire to work with a marginalized population.

WORKING CONDITIONS

As The Mustard Seed is a Christian ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith.
The working environment for this position requires moderate amounts of walking, standing, sitting, lifting, carrying, and daily interactions with colleagues and clients.
This position is often fast-paced and requires a focused amount of mental effort to analyze information and problem solve.
Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive
Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments

ADDITIONAL REQUIREMENTS

An Employment Background Check is required for all positions at The Mustard Seed
As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

COMPENSATION & BENEFITS

The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.
All The Mustard Seed employees have access to the Employee and Family Assistance Program, which provides support for maintaining a healthy work-life balance, addressing mental health concerns, and focusing on personal development in various areas.

NOTE

Your privacy is important to us. The information we collect is used solely for consideration for employment.
We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
Please visit our Careers page to see more job opportunities.

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More about this job

Responsibilities

The receptionist serves as the primary point of contact for the Wellness Centre, managing client intake, triaging appointments, and providing crisis intervention. They are also responsible for maintaining electronic client records, performing clerical duties, and overseeing volunteer and guest activities.

Requirements

Candidates must have experience as a receptionist or office assistant, preferably in a medical or social services setting, and possess a relevant diploma or certificate. Strong interpersonal skills, proficiency in Microsoft Office, and the ability to work with marginalized populations are essential.

Skills

Reception
Office administration
Triage
Crisis intervention
Client intake
Data entry
Customer service
Communication
Time management
Microsoft Office
Conflict resolution
Record keeping
Mental health awareness
Addiction awareness
Trauma informed care

Benefits

Extended health benefits
Dental benefits
Matching RRSP
Wellness days
Employee and family assistance program

Visa sponsorship

Not detected in the job text

Keywords

Receptionist
Wellness Centre
Trauma informed approach
Triage
Client intake
Clerical duties
Crisis intervention
Microsoft Office
Customer service
Mental illness
Addictions
Confidentiality
Data management
Record keeping
Social services
Non-profit
Christian ministry
Administrative support

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