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Added 43 mins ago
BR
Concierge
BGO Real Estate
ON · Mississauga, ON
- Full-time
Experience –1 - 2 years related experience as a residential or hotel concierge; experience in a customer service, residential property management or hospitality related role
Added 1 hour ago
R
New Grad US Tax Associate
Richter
Toronto, ON
- Full-time
Access to an on-demand concierge, nannying, babysitting, and tutoring service
Added 1 hour ago
FP
Charter Sales Representative
Fly Pronto
London, ON
- Full-time
…confirmed bookings while maintaining a high level of client service. Day-to-day tasks include consulting with clients to understand their travel needs, presenting flight options and…
Added 2 hours ago
CT
RECEPTION TEAM LEADER
COMO The Treasury
London, ON
- Full-time
Work closely with the other departments, including Reservations, Concierge, F&B and Housekeeping to ensure guest expectations are met
Added 4 hours ago
DG
Senior Accountant, Assurance [Audit]
Doane Grant Thornton LLP
Antigonish, NS
- Full-time
Working closely with clients and providing exceptional client service
Added 6 hours ago
RB
Associate
Royal Bank of Canada
Vancouver, BC
- Full-time
The RBC Dominion Securities branch located in Vancouver is looking for an Associate to provide concierge level administrative support to a successful Advisory Team.
Added 11 hours ago
SS
Activities coordinator
Sunrise Senior Living
Blainville, QC · Sunrise de Fontainebleau
- Full-time
…Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and customer experience programs - creating connection, purpose, and well-being that drive resident…
Added 11 hours ago
FR
Security Concierge
FirstService Residential Canada
Oshawa, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 12 hours ago
SD
Care Concierge, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 12 hours ago
SD
Care Concierge, Hourly Full Time Day
Shoppers Drug Mart
Thunder Bay, ON
- Full-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 12 hours ago
SD
Care Concierge, Hourly Part Time Day
Shoppers Drug Mart
Woodstock, ON
- Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 12 hours ago
SD
Care Concierge, Hourly Full Time Day
Shoppers Drug Mart
Chatham-Kent, ON
- Full-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 12 hours ago
SD
Care Concierge, Hourly Part Time Day
Shoppers Drug Mart
Lethbridge, AB
- Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 12 hours ago
SD
Care Concierge, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Tillsonburg, ON
- Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 12 hours ago
SD
Care Concierge, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Tillsonburg, ON
- Full-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 12 hours ago
SD
Care Concierge, Hourly Part Time Day
Shoppers Drug Mart
Halifax, NS
- Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 12 hours ago
SD
Care Concierge, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Waterloo, ON
- Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 13 hours ago
SD
Care Concierge, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 13 hours ago
SD
Care Concierge, Hourly Full Time Day
Shoppers Drug Mart
ON
- Full-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 14 hours ago
S
Part-Time Store Concierge: Coquitlam, BC
Specsavers
Port Coquitlam, BC · Coquitlam, Brit
- Part-time
A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience
Added 14 hours ago
TU
Operations and Facilities Assistant
The University of British Columbia
Vancouver, BC
- $4,582 to $4,816 CAD / month
- Full-time
The position exercises sound judgment in assessing operational priorities, resolving day-to-day facilities and service issues, coordinating resources, and responding to competing and…
Added 15 hours ago
TH
Door Person - The James
Tricon Homes
Toronto, ON · The James, Toronto ON
- Full-time
Support Concierge and Service Coordinator teams by facilitating resident requests with discretion, care, and attention to detail.
Added 15 hours ago
M
Key Account Specialist, Quarry Park
Mark's
Calgary, AB
- Full-time
…of major clients. This role has a dual functionality: as a concierge providing excellent customer service to the employees of these major clients throughout the full sales cycle; and as an…
Added 15 hours ago
CS
Duty Manager
Concord Sundial Management Inc
Whistler, BC
- Up to $27 CAD / hour
…operations while ensuring every guest receives exceptional service from arrival to…
Added 15 hours ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…

The New Network

Lifecycle Marketer

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Experience: 5+ years of experience in marketing, lifecycle marketing, customer marketing, or a related role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Lifecycle Marketer

Onsite | Calgary, AB

We’re hiring a Lifecycle Marketer to own the full funnel of end-customer activation and monetization, from initial entry through B2B2C channel partners to driving service attachment and revenue growth. In this hands-on role, you will work at the intersection of partner and customer needs, creating campaigns and experiences that guide customers through onboarding and unlock service adoption and upselling opportunities.

You’ll join a fast-paced environment where your focus will be on two core metrics: improving customer activation % and growing Average Revenue Per Customer (ARPC) through strategic campaigns, data-driven segmentation, and tight cross-functional collaboration.

What You’ll Do

Own campaign execution across the full customer lifecycle, from activation through revenue expansion and retention.
Use customer.io, Segment, Amplitude, and HubSpot to build segmentation strategies that identify high-potential customers and activation blockers.
Design and execute campaigns that drive customers to complete onboarding and call bookings across channels including email, SMS, and in-app messaging.
Identify opportunities to increase service attachment and upselling, and execute campaigns to capitalize on them.
Analyze campaign performance and customer behavior data to continuously improve activation rates and ARPC.
Collaborate with marketing teams to adapt messaging, partner with product teams to align on the onboarding experience, and work with concierge teams to ensure seamless handoffs.
Write email and SMS copy, create creative briefs, and partner with design teams to execute campaign assets while maintaining brand voice.
Develop insights on customer segments, activation patterns, and barriers to adoption, and communicate findings to leadership.
Contribute to lifecycle marketing asset development and playbook refinement.
Measure and communicate the impact of lifecycle initiatives against activation % and revenue goals, establishing tracking, conversion events, and performance visibility.
Capture customer objections, blockers, and feedback, synthesizing them into refined positioning, lifecycle programs, and product recommendations.

What You’ll Bring

5+ years of experience in marketing, lifecycle marketing, customer marketing, or a related role.
Hands-on experience creating and executing marketing campaigns that drive customer engagement and retention.
Demonstrated ability to analyze data and extract insights that inform marketing strategy.
Familiarity with marketing automation, email, and customer engagement platforms (customer.io or similar is a plus).
Experience with analytics platforms (Amplitude, Mixpanel, or similar) and SQL/data querying is valued.
Comfort with B2B2C or multi-stakeholder marketing models is an asset.
Strong collaboration skills with the ability to communicate clearly with cross-functional, non-marketing teams.
Ability to balance strategic planning with hands-on campaign execution.

Bonus Points

Direct experience working with tools such as customer.io, Segment, Amplitude, or HubSpot.
Practical experience writing SQL queries for data extraction and analysis.

This is an opportunity to drive end-to-end user engagement and monetization, turning complex customer onboarding journeys into scalable growth channels through data-driven campaigns and cross-functional execution.

Apply About employer

More about this job

Responsibilities

Own lifecycle campaigns from customer activation through revenue expansion and retention, using segmentation and multichannel messaging to improve activation and average revenue per customer. Analyze customer and campaign data, coordinate with marketing, product, design, and concierge teams, and communicate insights and results to leadership.

Requirements

Requires 5+ years of experience in marketing, lifecycle marketing, customer marketing, or a related field, with hands-on campaign execution and the ability to use data to inform strategy. Familiarity with marketing automation and analytics platforms is expected; SQL, B2B2C experience, and tools such as Customer.io, Segment, Amplitude, and HubSpot are valued.

Skills

Lifecycle Marketing
Campaign Execution
Customer Segmentation
Marketing Automation
Email Marketing
SMS Marketing
In-App Messaging
Customer Activation
Customer Retention
Revenue Growth
Upselling
Data Analysis
SQL
Cross-Functional Collaboration
Copywriting
Performance Measurement

Visa sponsorship

Not detected in the job text

Keywords

Lifecycle Marketing
Customer Activation
Customer Monetization
Customer Retention
B2B2C
Customer.io
Segment
Amplitude
HubSpot
Marketing Automation
Customer Segmentation
Email Campaigns
SMS Campaigns
In-App Messaging
Onboarding
Service Attachment
Upselling
Average Revenue Per Customer
Campaign Analytics
Customer Behavior Data
SQL
Conversion Events
Performance Measurement
Customer Feedback
Cross-Functional Collaboration
Creative Briefs
Lifecycle Playbooks

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