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Added 26 mins ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
As a Senior Analyst, Supply and Demand Planning, you will play a key role in aligning consumer demand forecasts with business priorities and supply chain operations. You will manage a…
Added 26 mins ago
NS
Marketing Coordinator
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Participate in monitoring and reviewing Google Analytics data and discuss insights with Marketing Manager
Added 42 mins ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
As a Senior Analyst, Supply and Demand Planning, you will play a key role in aligning consumer demand forecasts with business priorities and supply chain operations. You will manage a…
Added 56 mins ago
CC
Manager, Talent Acquisition
Connor, Clark & Lunn Financial Group (CC&L)
Toronto, ON
- Full-time
…improvement initiatives. You will serve as a trusted advisor to business leaders, support the development of our recruitment team, and help advance our use of technology, data, and…
Added 1 hour ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
Reporting to the Sr. Manager, Business Intelligence, this role serves as the primary subject matter expert for product analytics, performance measurement, customer insights, and decision…
Added 1 hour ago
TN
Manager, Clinical Services
The Newly
Calgary, AB
- Full-time
Contribute to the development and improvement of program outcomes data to support business development activities
Added 1 hour ago
TR
Senior Director, GTM AI Product Leader
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Toronto, ON · Canada, Toronto, Ontario
- Full-time
Build and lead a team of product managers and business analysts, and influence a broader matrixed group of Engineering, Data, and GTM Operations partners.
Added 2 hours ago
Software Engineer I
Planview Incorporated
Vancouver, BC
As the global leader in Strategic Portfolio Management, Planview helps organizations of all sizes achieve their business goals, faster and smarter. Our comprehensive platform bring…
Added 2 hours ago
Manager, People Relations
Talent Acquisition Team at Westland Insurance. Text reply only.
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Use case trends and data insights to identify root causes and organizational risks, recommend prevention strategies, and inform business decisions and priorities.
Added 2 hours ago
A
Technology Strategy & Transformation Manager
Accenture
Toronto, ON
- Full-time
…technology and innovation as a force to reinvent and improve every business. Our mission is to help client business executives disrupt their industry and utilize technology to capture…
Added 3 hours ago
C|
Advisor, Marketing
CAGBC | Canada Green Building Council
Ottawa, ON
- $72,000 to $81,000 CAD / year
- Full-time
Strong analytical skills and experience using marketing data, campaign metrics, and customer insights to inform decisions and improve performance.
Added 3 hours ago
Manager, Royalty (Finance and Accounting)
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Vancouver, BC
At Electronic Arts, our finance teams are essential partners to the business, delivering strategies that allow us to create amazing experiences for our players. The Global EA Royalty team…
Added 4 hours ago
M
Senior Analytics Engineer - GTM
Motive
Vancouver, BC
- Full-time
As Senior Analytics Engineer - GTM, you’ll play a key role in helping our GTM team grow our business. You’ll report to the Director of Business Intelligence joining a centralized global…
Added 4 hours ago
J
Lead Product Manager, Technical
Jobgether
Canada
- Full-time
…product vision, establish roadmaps, and align engineering and business stakeholders around priorities that drive long-term impact. Working at the intersection of product strategy, data,…
Added 4 hours ago
A
Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
Experience utilizing Databricks to enable scalable data solutions that support analytics, reporting, and business insights
Added 4 hours ago
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Specialist, Performance Accountability & Funding Allocation
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Sudbury, ON · Greater Sudbury, ON
- Full-time
Prepare performance reports, briefing notes, presentations, and recommendations by interpreting data, incorporating feedback, translating insights into action, and transferring knowledge to…
Added 4 hours ago
OH
Specialist, Performance, Accountability & Funding Allocation
Ontario Health | Santé Ontario
Sudbury, ON · Greater Sudbury, ON
- Full-time
Prepare performance reports, briefing notes, presentations, and recommendations by interpreting data, incorporating feedback, translating insights into action, and transferring knowledge to…
Added 4 hours ago
OH
Director, System Strategy, Planning, Design & Implementation
Ontario Health | Santé Ontario
North Bay, ON
- Full-time
…regional strategies and Ontario Health’s Strategic Plan and Annual Business…
Added 4 hours ago
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Evaluation Lead, Mental Health & Substance Use (MHSU)
Fraser Health
Surrey, BC
- Full-time
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Added 4 hours ago
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Senior Business Partner, Health Workforce Capacity
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
…equitable access to health professionals, enhance provincial HHR data and insights, and optimize recruitment, retention, and system stabilization…
Added 4 hours ago
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Marketing Manager B2B
Nestlé Nespresso SA
Montreal, QC
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Understand Out of home Market Insights (Coffee habits, trends, competition, market potential):
Added 4 hours ago
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Consumer & Market Intelligence Manager
Nestlé Nespresso SA
Montreal, QC
- Full-time
As Consumer & Market Insights Manager, you will report to the Insights & Analytics Manager, and you’ll shape and lead the integrated insights agenda for Nespresso Canada, transforming…
Added 4 hours ago
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Digital Marketing Associate
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Toronto, ON
- Full-time
…online presence, increase brand awareness, and generate new business…
Added 4 hours ago
Analyst or Associate, M&A (Calgary or Edmonton)
EY
AB · Calgary, AB
Running a business is all about making intelligent decisions, powered by accurate information. As a Mergers & Acquisitions (“M&A”) Analyst/Associate, you’ll help make that happen. You will…
Added 5 hours ago
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Associate Product Manager
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Translate customer insights and data into a clear, executable backlog and functional specifications.

The Newly

Manager, Clinical Services

Calgary, AB, T2S 2S7, Canada

Full-time

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Job details

Job type: Full-time
Education: Bachelor’s degree
Posting language: English
Posted: Oct 27, 2026

Original job description

JOB DETAILS

Status: Permanent, Full-Time

Schedule: Monday – Friday, 8:00 a.m. – 4:00 p.m.

Location: The Newly Institute Calgary Clinic (2303 4 Street SW, Calgary, AB)

ABOUT US

The Newly Institute was founded to provide long-lasting change within the mental health industry, our community, and with our clients. We are leading a paradigm shift in the Canadian healthcare system by building a network of purpose-built mental health clinics across Canada. By fusing a bio-psycho-social-spiritual treatment model with medically managed therapies, our intensive outpatient programs provide rapid access, rapid resolution, and rapid return to work and healthy lifestyle programs for anxiety, depression, addiction, post-traumatic stress disorder (PTSD), trauma, and chronic pain.

We have an exciting opportunity for a Manager of Clinical Services to join our multi-disciplinary team in Calgary.

WHY JOIN THE NEWLY INSTITUTE?

You’ll work as a valued member of a collaborative, supportive team and contribute to a growing and dynamic organization. Our total rewards package includes:

Competitive salary
Four weeks annual vacation
Eight paid annual wellness days
Comprehensive group benefits
Employer-paid health and dental benefit premiums
Health & wellness spending account
Career and professional development opportunities
Regular team and community engagement events
A stunning and inclusive work environment

WHAT YOU WILL DO

The Manager, Clinical Services is responsible for the operational leadership and day-to-day management of The Newly Calgary Clinic. The role is accountable for supporting clinical excellence, operational effectiveness, financial performance, and team engagement while fostering a positive client and employee experience. Further, the Manager, Clinical Services works closely with senior leadership and interdisciplinary teams to support continuous improvement and achievement of key performance targets, including revenue and client experience outcomes.

As a critical liaison between the clinic and senior leadership, the Manager, Clinical Services supports the implementation of strategic initiatives, ensures alignment between organizational priorities and clinic operations, and demonstrates our core values of communication, community, excellence, health, and innovation.

Operation Management

Oversee day-to-day clinic operations and program delivery to ensure efficiency, productivity, and service quality
Monitor performance against contractual obligations, scorecards, and funder requirements (including WCB and other third parties)
Analyze operational data and prepare regular reports on clinic performance and outcomes
Drive achievement of key performance indicators, including patient satisfaction, operational efficiency, and cost management
Ensure clinic safety, cleanliness, and overall operational standards are maintained
Respond to and resolve client concerns in a timely, respectful, and professional manner
Review incidents and near misses and implement corrective actions where required
Identify operational risks and implement mitigation strategies in collaboration with leadership
Support execution of strategic and operational initiatives within the clinic

Clinical Quality & Program Excellence

Ensure consistent, high-quality service delivery across all clinical programs
Support development, implementation, and adherence to clinical and operational policies and procedures
Monitor clinical and operational performance data to identify trends, risks, and opportunities for improvement
Partner with senior leadership and Clinical Practice Lead(s) to develop and implement quality improvement initiatives
Support achievement of strong patient engagement and outcome measures

Leadership & People Management

Partner with People & Culture (P&C) to manage staffing levels in alignment with service demands, including workforce planning, recruitment, and onboarding processes
In collaboration with P&C, oversee performance management activities, including performance reviews, ongoing feedback, and progressive discipline
Provide ongoing coaching, mentorship, and day-to-day leadership to support team development and engagement
Support conflict resolution and promote a positive, collaborative team environment
Reinforce Health & Safety policies and ensure compliance with organizational standards
Model and promote The Newly culture and values across the clinic

Financial Management

Support annual budget and forecast development, including assumptions related to clinic capacity, staffing, and operational costs
Monitor budget performance, analyze variances, and provide monthly reporting and insights to senior leadership
Oversee timely billing processes, including submission to WCB and other third-party funders
Monitor accounts receivable and follow up on outstanding balances
Review and approve clinic expenditures and invoices in alignment with approved budgets and authority limits
Support ad hoc financial analysis to inform operational decision-making

Business Development & Stakeholder Engagement

Support implementation of business development initiatives as directed by senior leadership
Build and maintain relationships with key stakeholders in the return-to-work, primary care, and broader medical communities
Contribute to the development and improvement of program outcomes data to support business development activities
Participate in community engagement activities, including conferences, industry events, and stakeholder meetings
Support clinic expansion and new site readiness activities as required

Other responsibilities related to the role and scope of work may be assigned.

WHAT YOU BRING

Education

A bachelor's degree in Nursing, Social Work, Kinesiology, Psychology, Occupational Therapy, Physiotherapy or a related field is required.

Experience

5-8+ years of experience working in a health care setting in a clinical or management capacity is required.
2-4 years of experience within a WCB RTW-sponsored contractual clinical environment is required
1-3+ years of leadership experience is required

Technical Skills

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) is required.
Proficiency in Electronic Medical Records (EMR) systems is required.

Background Check

Offers are conditional, subject to employment reference checks and a clear police background check inclusive of vulnerable sectors.

DIVERSITY, EQUITY AND INCLUSION

We actively protect our diverse, equitable, and inclusive workplace where we are empowered to show up as their authentic selves. We welcome applicants of all races, places of origin, ancestries, religious beliefs, genders/gender identities/gender expressions, sexual orientations, ages, sources of income, family status, and physical and mental disabilities. Our hiring practices ensure that all qualified candidates are considered, and decisions are merit-based.

ACCESSIBILITY

The Newly Institute welcomes and encourages applications from persons with disabilities or those seeking accommodation based on any other protected ground. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please email careers@thenewly.ca.

APPLICATION CLOSING

The posting will remain open until the role is filled. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

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More about this job

Responsibilities

The Manager of Clinical Services oversees daily clinic operations, program delivery, and financial performance to ensure clinical excellence and operational effectiveness. They also lead interdisciplinary teams, manage staffing, and foster stakeholder relationships to support organizational strategic initiatives.

Requirements

Candidates must hold a bachelor's degree in a relevant healthcare field and possess 5-8+ years of experience in a clinical or management capacity. Additionally, 2-4 years of experience in a WCB RTW-sponsored clinical environment and 1-3 years of leadership experience are required.

Skills

Operational leadership
Clinical management
Team engagement
Financial management
Budgeting
Performance management
Stakeholder engagement
Quality improvement
Workforce planning
Conflict resolution
Billing processes
Data analysis
Strategic planning
Electronic medical records
Microsoft office suite

Benefits

Four weeks annual vacation
Eight paid annual wellness days
Comprehensive group benefits
Employer-paid health and dental benefit premiums
Health & wellness spending account
Career and professional development opportunities
Team and community engagement events

Visa sponsorship

Not detected in the job text

Keywords

Clinical Services
Operational Management
Mental Health
WCB
Return-to-work
Healthcare Management
Budgeting
Performance Indicators
Quality Improvement
Electronic Medical Records
Staffing
Stakeholder Engagement
Strategic Initiatives
Clinical Excellence
Workforce Planning
Billing
Risk Mitigation
Patient Satisfaction
Interdisciplinary Team
Clinic Operations

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