Operations & Administration Manager
Toronto, ON (On-site)
Full-Time, Permanent
Salary Range: $68,000–$75,000 per year
About the Company
About the Company
The Energy Transition is driving new demand in the Mining and Metals Industry and is transforming it in exciting directions. Coupled with advancements in Artificial intelligence and machine learning, the industry is now positioned to serve society as it seeks to reduce carbon emissions and create more supply chain security, and to do so in a more environmentally and socially responsible way than ever before.
The Northern Miner Group’s (https://www.northernminer.com/group/) goal is to provide the tools necessary to meet these opportunities head-on. Through news, network, data solutions, education, and career planning, our products help real people in the mining and metals sector feel confident that they’re working towards shared success. Rebranded, revitalized, and relaunched in 2021, The Northern Miner Group is comprised of a core of respected brands from across the resource sector and in various parts of the world, all with a well-established global presence. The Northern Miner Group was acquired by EarthLabs Inc. in December 2023 (https://earthlabs.com/news/), a move that will enhance the influence of The Northern Miner Group’s brands: The Northern Miner, MINING.com, and Canadian Mining Journal, and broaden the audience reach across news sites, e-digests, and social media channels.
About the Role
The Operations & Administration Manager supports the efficient operation of The Northern Miner Group through office administration, support to the President, sales and client administration, operational reporting, and event logistics. This is a hands-on role for someone who takes pride in keeping an office and team organized, supporting day-to-day needs, and following through the administrative details that keep the business running smoothly, while working collaboratively across the organization.
The duties of an Operations & Administration Manager of The Northern Miner Group (TNMG) include but are not limited to:
We'll trust you to... (Responsibilities)
Office & Administrative Management
- Oversee daily office administration for TNMG and support EarthLabs operations, serving as a primary internal contact for administrative matters.
- Maintain an organized, professional, and well-functioning office environment, including coordinating office supplies and other routine office needs.
- Manage day-to-day administrative services and resources such as distribution lists, mail and deliveries, and banking.
- Coordinate onboarding support for new employees and contractors.
- Participate as an EarthLabs JHSC member, conduct workplace inspections, and coordinate related administrative activities.
- Provide hands-on administrative support as needed to help keep office operations running smoothly..
Executive Administration
- Provide executive support to the President of The Northern Miner Group, including calendar management, travel arrangements, executive correspondence, and expense reporting.
- Assist with board presentations, executive reports, and business documentation.
- Coordinate document reviews, approvals, and signature processes.
- Support leadership with sales reporting and business performance reporting as required.
Sales Operations & Commercial Support
- Administer CRM activities, including creating and maintaining products, opportunities, and sales-related records, to support the sales team and revenue-generating initiatives.
- Coordinate insertion orders and package setup within the CRM platform for TNMG and other broader EarthLabs sales and advertising programs.
- Assist with the administration and delivery of advertising and sponsorship packages.
- Support key client relationships and provide administrative coordination for strategic accounts.
- Conduct monthly audits to ensure closed sales opportunities are supported by signed agreements and required documentation.
- Prepare and distribute weekly and monthly sales and advertising analytics performance reports.
- Support video interviews and sponsored content programs by coordinating schedules, client communications, production requirements, and performance reporting.
- Provide backup support for subscription services, customer support, CRM approvals, and other commercial processes.
Accounting & Financial Administration Support
- Assist with expense allocations for EarthLabs Media / TNMG and provide supporting documentation.
- Update contract deliverable status to support Accounts Receivable with invoicing.
- Coordinate weekly cheque deposits and other administrative banking activities.
Events & Trade Show Coordination
- Coordinate logistics, exhibitor registrations, sponsorship administration, and communication for conferences, trade shows, and corporate events.
- Negotiate and renew contra and partnership agreements.
- Coordinate procurements, event materials and furnishings, shipments, and marketing materials.
-
Ad Hoc Duties
- Support projects and operational initiatives assigned.
You'll need to be/have... (Qualifications)
- Post-secondary education or higher in business administration or a related field is an asset.
- 2+ years of experience in office administration, office management, business administration, or a related hands-on administrative role is preferred.
- 2+ years of experience providing executive support, including calendar management, travel coordination, expenses, and business documentation, is preferred.
- Experience with events and travel planning and coordination is an asset.
- A hands-on, service-oriented approach with a willingness to take ownership of both routine and administrative needs and broader operational responsibilities.
- Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication and interpersonal skills with professionalism and discretion.
- Meticulous attention to detail, sound judgment, and accuracy when handling financial, contractual, sales, and other confidential business information.
- Tech-savvy with strong proficiency in Microsoft Office; experience with CRM systems such as Odoo or Salesforce is an asset.
- Experience preparing reports, analyzing operational or sales data, and maintaining business records is an asset.
Reasons to Work with Us
- Competitive compensation and benefits package.
- Employee and Family Assistance Program (EAP).
- Opportunity to lead a prestigious publication with a global audience.
- Collaborative and supportive work environment focused on innovation and continuous improvement.
If you are excited about this opportunity, we invite you to apply by emailing your resume and cover letter to [email protected], with the subject line "Operations & Administration Manager".
Don’t Meet Every Qualification?!
We take potential into consideration. If you don’t possess this exact experience but believe you have the necessary qualities, we encourage you to apply and provide additional insights into your experience and qualifications.
Please note that applicants must be eligible to work in Canada to be considered for this position.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. We kindly request no phone calls. Thank you for your understanding.
**********
Our Commitment to Diversity and Inclusion.
The Northern Miner Group fosters a positive, equitable, and progressive workforce. We are an equal opportunity employer, committed to an inclusive and diverse workplace. We welcome applications from individuals with diverse backgrounds, identities, and cultures. Accommodations for applicants with disabilities will be provided throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact [email protected].
