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The Ontario SPCA and Humane Society

Data and Reporting Specialist

Whitchurch-Stouffville, ON, Canada

$58,000 to $65,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $58,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Apr 25, 2027
Experience: 3–5+ years of relevant experience in non-profit fundraising, annual giving, or marketing analytics.
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are

The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a variety of community support services.

Our Values

Our core values include having compassion for the people and animals we serve. Being transparent with the individuals we interact with every day and the team members we work with. Each day striving for excellence in relation to animal welfare. Collaborating with one another to ensure a team spirit in caring for the animals. We take accountability for our actions and the impact we are making in pet-related care. All our values add up to ensure the upmost care, comfort and compassion and to treat the animals and the communities we serve with respect and kindness.

Compassion
Transparency
Excellence
Collaboration
Accountability

Why You Should Join Our Team

Be part of an energetic team environment with others who share your passion for animal wellbeing!
Competitive compensation package including medical, dental and vision benefits (For permanent full-time employees)
Hybrid - Remote Opportunity
Employee Family Assistance Program
Paid sick time (For permanent full-time employees)
3 weeks of vacation to start!
Predictable daytime hours
Free onsite parking
Discount on Ontario SPCA apparel, Paws & Give merchandise, Virtual pet care, and pet food too!
Opportunities for professional development

Opportunity

We are seeking an analytical, detail-oriented Data and Reporting Specialist to lead our donor segmentation, fundraising analytics, donor segmentation, and performance reporting.

In this role, you will serve as the data anchor for our annual giving program, evaluating campaign performance, tracking donor lifecycle trends, extracting data for donor segments, and identifying growth opportunities across direct mail, email, and digital appeals to help drive revenue generation.

If you thrive on translating raw donor data into actionable strategic insights to improve donor acquisition, retention and lifetime value, this position is for you.

A Typical Day

Reporting, Analytics & Insights – 25%

Build, maintain, and automate regular performance dashboards tracking key fundraising metrics (response rate, average gift, net revenue, ROI, cost-per-dollar-raised, retention rate, and churn).
Perform deep-dive evaluations post-campaign to identify trends, channel effectiveness, and donor behaviour across direct mail, digital, and monthly giving programs.
Analyze donor cohorts, giving levels, and lifetime value (LTV) to uncover opportunities for mid-level upgrades, lapsed donor win-back, and monthly donor conversion.
Deliver monthly and quarterly analytical summaries to inform future budget allocations and campaign strategy.

Audience Segmentation & List Management – 50%

Lead list selection and data queries within our CRMs for all direct marketing and email campaigns, ensuring accurate segmentation, ask-string logic, and suppression lists.
In collaboration with the Manager, Digital Fundraising and the Director, Annual Giving, establish A/B testing models to evaluate messaging, call-to-action, ask amounts, and channel timing.
Partner with the Database Administrator to ensure data integrity, consistent coding, and accurate attribution of annual gifts.

Program Strategy & Forecasting – 25%

Model annual giving projections and scenario forecasts during budget planning cycles.
Track donor funnel movement (Acquisition → Second Gift → Recurring → Mid-Level) and recommend data-driven retention strategies.
Monitor industry benchmarks to measure organizational performance against sector standards.

Set up for Success!

Diploma or degree in data analytics, statistics, marketing, finance, non-profit management or a related field, or equivalent experience
3–5+ years of relevant experience in non-profit fundraising, annual giving, or marketing analytics.
Advanced proficiency with reporting, queries, and segmentation in fundraising CRMs (e.g., Raiser's Edge, Engaging Networks, Salesforce NPSP, Virtuous, EveryAction, or Bloomerang).
Mastery of Microsoft Excel (pivot tables, advanced formulas, VLOOKUP/XLOOKUP, data modeling); experience with Business Intelligence tools (ie. Power BI) is a plus.
Proven ability to turn complex dataset findings into plain-language strategic recommendations.
Clear, confident communicator, in writing and in person, who can explain the story behind the data and offer useful insight in analysis and reports
Builds strong relationships at all levels and works as a trusted business partner and team player across the organization
Strong analytical and problem-solving skills, with sound judgement and a solution-focused approach to decision-making
Able to manage multiple priorities at once without losing attention to detail

We Can’t Wait to Meet You!

Click Apply Now and upload your resume and cover letter.

We wish to thank all applicants for their interest in the Ontario SPCA and Humane Society, however only those selected for an interview will be contacted.

The Ontario SPCA and Humane Society is committed to fostering an inclusive and accessible workplace. Accommodation is available throughout the recruitment process upon request. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at 888-668-7722.

Our Commitment to a Human-Centered Hiring Process

Our organization complies with Ontario Employment Standards Act, 2000, and relevant privacy legislation. While we use technology to help manage applications efficiently, resumes are personally reviewed by a member of our recruitment team. From screening to interviews and final decisions, our process is rooted in a human-centered approach.

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More about this job

Responsibilities

Build and automate fundraising performance dashboards, analyze campaign and donor trends, and provide insights to guide campaign strategy and budget decisions. Manage CRM queries, donor segmentation, campaign list selection, testing, gift attribution, and annual giving forecasts while recommending strategies to improve donor retention and growth.

Requirements

A diploma or degree in data analytics, statistics, marketing, finance, non-profit management, or a related field - or equivalent experience - is required, along with 3–5+ years of relevant experience. Candidates should have advanced fundraising CRM and Excel skills, strong analytical and communication abilities, and the capacity to turn complex data into practical recommendations; Power BI experience is an asset.

Skills

Fundraising Analytics
Donor Segmentation
Performance Reporting
Data Analysis
CRM Queries
List Management
Campaign Evaluation
Donor Lifecycle Analysis
Forecasting
Microsoft Excel
Pivot Tables
Advanced Formulas
Data Modeling
Power BI
A/B Testing
Data Integrity

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Hybrid Remote Opportunity
Employee Family Assistance Program
Paid Sick Time
Three Weeks Of Vacation
Predictable Daytime Hours
Free Onsite Parking
Employee Discounts
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fundraising Analytics
Annual Giving
Donor Segmentation
Donor Lifecycle
Campaign Performance
Performance Dashboards
Response Rate
Average Gift
Net Revenue
Return On Investment
Cost Per Dollar Raised
Donor Retention
Donor Churn
Donor Cohorts
Lifetime Value
Direct Mail
Email Campaigns
Digital Fundraising
Monthly Giving
Fundraising CRM
Raiser's Edge
Engaging Networks
Salesforce NPSP
Virtuous
EveryAction
Bloomerang
Microsoft Excel
Power BI
A/B Testing
Forecasting

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