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Clinical Research Manager
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- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
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The Ottawa Hospital Foundation

Philanthropy Operations Associate

Ottawa, ON, Canada

$43,333 to $51,250 CAD / year · Contract

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Job details

Pay: $43,333 to $51,250 CAD / year
Job type: Contract
Apply by: Nov 6, 2026
Working hours: 37.5 hours per week
Positions available: 1
Posting language: English
Posted: Oct 7, 2026

Original job description

Philanthropy Operations Associate, Donor Recognition and Stewardship (Full-time maternity leave contract)

Join our team to create a better tomorrow for all of us.

Recognizing donors is a powerful engagement tool. You’ll work within Philanthropy Operations on the Donor Recognition and Stewardship team to oversee the delivery of the Gratitude Award Program which highlights acts of kindness, compassionate care and innovation and allows donors to make a gift in honour of staff members or teams at the hospital who positively impacted them.

“Every donor interaction is an opportunity to strengthen connections, demonstrate gratitude and build lasting relationships. This role oversees the delivery of the Gratitude Award Program and supporting our recognition programs ensuring donors feel valued at every stage of their journey. Through collaboration, attention to detail and a commitment to service excellence, this individual will make a meaningful contribution to our team and the donor experience.” - Megan Racicot, Manager, Donor Recognition & Stewardship

If you’re experienced in administration, and love:

Project coordination
Crossing tasks off a list
Supporting and collaborating with others
Opportunities to work with, learn from, and grow with a dynamic and experienced team

This role is for you.

We want YOU by our side to help transform the future of healthcare.

POSITION SNAPSHOT

Position Type: Full-Time Contract until August 2027 (Maternity Leave Coverage) (37.5 hours per week)

Number of Vacancies: 1

Number of Direct Reports: 0

Annual salary: The salary range for this position is $43,333-$62,767 with a current hiring range of $43,333-$51,250.

Experience: All candidates with relevant experience in administration and project coordination are encouraged to apply. Post-secondary diploma, degree or certification from a college, polytechnic, university or equivalent in the following is considered an asset: project management and/or fundraising management.

Location: Hybrid options available, with onsite work conducted in Ottawa, Ontario. There is a standing requirement of once a week on Fridays at our storefront at Irving Greenberg Family Cancer Centre (3045 Baseline Road). The successful candidate would need to also work out of the Civic Campus (1053 Carling Avenue) and General Campuses (501 Symth Road) on an ad hoc basis.

Transportation: A driver’s license/private vehicle is an asset but not required.

Language: English essential, French is considered an asset.

Deadline to Apply: We will start reviewing applications immediately and continue reviewing applications and conducting interviews on a rolling basis. We therefore encourage candidates to apply early.

Read on to learn more about us and the future you.

OUR MISSION: THE CAMPAIGN TO CREATE TOMORROW

The Campaign To Create Tomorrow already has overwhelming community support. Our team of fundraisers have raised $404 million since launching the campaign 5 years ago, which includes some of the largest-ever donations in our city’s history.

This multi-year campaign to support the construction of a new state-of-the-art hospital on Carling Avenue, as well as world-leading medical research is the largest ever fundraising campaign in our region’s history representing an ambitious vision for the future of healthcare.

“I came from the private sector and was lacking fulfillment. My job was focused on the bottom-line – to make money for a corporation. The Foundation was a welcome change. I connect with the cause, and my work actually matters.”- Natasha De Sousa, Development Officer

What Would My Job Look Like?

Reporting to the Manager, Donor Recognition and Stewardship, you will:

Coordinate and support the Gratitude Award Program (GAP) through various activities along with and ongoing program enhancement.
Collaborate regularly with the Foundation Marketing team and hospital partners to promote the Gratitude Award Program and increase revenue.
Provide administrative and project support to the Donor Recognition & Stewardship team
Assist and support with donor engagement activities and initiatives.
Rotate in-person reception coverage of our front-facing General Campus (501 Smyth Road), and/or Irving Greenberg Family Cancer Centre (3045 Baseline Road) offices. This particular position will cover the Friday shift at the Irving Greenberg Family Cancer Centre (3045 Baseline Road).
Support donor recognition and stewardship programs, including various administrative and data entry tasks
Support annual donor recognition processes, including Leadership Registry updates, donor wall and digital wall recognition, donor consent tracking, and coordination with Finance and Marketing teams
Deliver the Gratitude Award Program bootcamp as part of Foundation staff onboarding
Serve as a backup resource for Gift-in-Kind administration, VP Philanthropy Operations calendar management and other departmental activities related to recognition and stewardship
Other duties as required

Knowledge, skills, and abilities:

Ability to thrive in a dynamic work environment with shifting priorities and time-sensitive deliverables
Superior attention to detail, and ability to follow-through with assigned tasks.
Problem-solving skills
Ability to communicate clearly and concisely
Experience in a front-facing customer service role
Advanced computer skills in Microsoft Office Suite are required. Familiarity with Raiser’s Edge and Wrike is considered an asset.
Project management skills are an asset
Knowledge of The Ottawa Hospital and The Ottawa Hospital Research Institute is considered an asset
Bilingualism in French and English is considered an asset

Operational requirements:

Willingness and ability to work outside of regular business hours when needed

How to Apply

Using the hyperlink, please apply directly online to this posting with your resume and cover letter outlining your experience, salary expectations, and why you think you would be a suitable candidate for this position to. Your application should be submitted in Word format and should use the following title: Firstname_Last Name_Philanthropy Operations Associate

The Ottawa Hospital Foundation values diversity and embraces an organizational culture that is inclusive and free of bias and discrimination. The Foundation is committed to a board and staff that is comprised of talented and dedicated individuals with a diverse mix of expertise, experience, skills, and backgrounds.

The Foundation does not use AI to screen/review applicants.

We would like to thank all applicants in advance and advise them that only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Coordinate and enhance the Gratitude Award Program, support donor engagement and recognition initiatives, and collaborate with Foundation marketing and hospital partners. Provide administrative and project support, maintain donor recognition records, cover reception shifts, and assist with related departmental activities.

Requirements

Relevant experience in administration and project coordination is encouraged; a post-secondary diploma, degree, or certification in project management or fundraising management is an asset. Candidates should have strong attention to detail, communication and problem-solving skills, front-facing customer service experience, and advanced Microsoft Office skills; familiarity with Raiser’s Edge and Wrike is an asset.

Skills

Project Coordination
Administrative Support
Donor Stewardship
Donor Recognition
Program Coordination
Customer Service
Attention To Detail
Problem-Solving
Communication
Microsoft Office
Data Entry
Project Management
Fundraising
Calendar Management
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Hiring contact

Megan Racicot

Keywords

Philanthropy Operations
Donor Recognition
Donor Stewardship
Gratitude Award Program
Fundraising
Project Coordination
Project Management
Donor Engagement
Administrative Support
Customer Service
Microsoft Office Suite
Raiser’s Edge
Wrike
Data Entry
Leadership Registry
Donor Wall
Digital Wall Recognition
Donor Consent Tracking
Gift-In-Kind Administration
Calendar Management
Foundation Marketing
Hospital Partnerships
Reception Coverage
Staff Onboarding

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