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The Ottawa Hospital

Advisor 1, Payroll Services

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Posting Information

Temporary position until approximately April 1, 2028.

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

Reporting to the Manager, Payroll, the Advisor 1, Payroll Services is responsible for ensuring the accurate and timely processing of payroll and related documents for TOH employees, EORLA employees, OHRI, Foundation, and third-party employees on a biweekly basis. This includes managing payroll changes, hours, salary adjustments, and auditing HRIS data. The advisor assists employees with HRIS queries related to personal information, leave balances, direct deposit, and paystubs, and processes requests to analyze, calculate, and resolve pay-related issues, including vacation, statutory holiday entitlement, deductions, and time balances, while communicating findings to employees, managers, and stakeholders.

Basic Requirements

One (1) year Community College Related program;
Minimum of three (3) years of Payroll experience in a computerized payroll environment;
Certified Payroll Compliance Practitioner or equivalent;
Knowledge and skill on how to read collective agreements and apply scheduling rules to payroll;
Knowledge of Employment Standards legislation, CRA guidelines, Ministry of Labour guidelines, Service Canada processes and regulations, as well as corporate and departmental policies and procedures;
Ability to prioritize and manage high volumes of data accurately and in a timely manner in a fast-paced environment with stringent deadlines;
Familiar with using and operating office equipment such as computer workstations and photocopiers;
Working knowledge of HRIS (Oracle PeopleSoft HCM v9.2) and the scheduling system (UKG Pro Workforce Management);
Basic working knowledge of Microsoft Windows 8, Outlook, Word, and Excel.
Demonstrated analytical abilities and problem-solving skills;
Strong organizational skills;
Ability to prioritize and manage high volumes of data accurately and in a timely manner in a fast-paced environment with stringent deadlines;
Ability to provide accuracy and attention to detail;
Strong interpersonal and communication skills with the ability to exercise sound judgement, discretion, initiative, tact and high degree of confidentiality.

Preferred Qualifications

Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).

The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.

Click here for additional information on The Ottawa Hospital's language proficiency levels.

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca.

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More about this job

Responsibilities

Process accurate and timely biweekly payroll and related documents for hospital and affiliated employees, including payroll changes, hours, salary adjustments, and HRIS data audits. Respond to employee HRIS and pay inquiries, investigate and resolve pay-related issues, and communicate findings to employees, managers, and stakeholders.

Requirements

Requires a related community college program, at least three years of payroll experience in a computerized environment, and a Certified Payroll Compliance Practitioner credential or equivalent. Candidates must understand collective agreements, scheduling rules, payroll legislation and regulations, and HRIS and scheduling systems, with strong analytical, organizational, communication, accuracy, and confidentiality skills.

Skills

Payroll Processing
Payroll Auditing
HRIS Support
Payroll Reconciliation
Collective Agreement Interpretation
Scheduling Rules Application
Employment Standards Compliance
CRA Guidelines
Data Analysis
Problem-Solving
Attention To Detail
Prioritization
Confidentiality
Communication
Oracle PeopleSoft HCM
UKG Pro Workforce Management

Benefits

Defined Benefit Pension Plan
Insurance Protection
Product And Service Discounts
Health And Wellness Resources
Personal And Professional Development Opportunities

Visa sponsorship

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Keywords

Payroll Services
Biweekly Payroll
Payroll Processing
Payroll Auditing
HRIS
Oracle PeopleSoft HCM 9.2
UKG Pro Workforce Management
Certified Payroll Compliance Practitioner
Collective Agreements
Scheduling Rules
CRA Guidelines
Ministry Of Labour Guidelines
Service Canada Regulations
Payroll Deductions
Vacation Entitlement
Statutory Holiday Entitlement
Time Balances
Microsoft Windows 8
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Accuracy
Confidentiality
Payroll Compliance

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