Coordinator 2, Employee Sched
- Ottawa, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Temporary position until approximately March 31, 2028.
The Coordinator 2, Employee Scheduling is the key contact for TOH leaders within a designated portfolio for their employee scheduling needs. The Coordinator provides scheduling/staffing advisory support to stakeholders to develop solutions to complex staffing challenges. The Coordinator is responsible for all advanced scheduling tasks including; developing and maintaining master schedules, collecting staff availability information and requests for time off, developing and communicating rotations, all of which must be done in compliance with the applicable Collective Agreements and in accordance with the governing Service Partnership Agreement.
The Coordinator supports leaders with position management related to staff movement. This role also supports in providing daily direct direction to the Staffing Assistant(s) that support their specified portfolio, including assistance with more complex items/queries/challenges.
Rotation/Shifts
Days, 8 hour shifts
- For information purposes only. The Hospital reserves the right to change.
- Two-Year Community College Diploma in Business Administration, Human Resources, or equivalent
- Three (3) years of previous experience in computerized staff scheduling in a complex, unionized environment, preferably in healthcare;
- One (1) year of Lead/Coordinator experience in a Healthcare Services/unionized environment;
- In-depth knowledge of scheduling language in the applicable Collective Agreements;
- Knowledge of scheduling systems and scheduling employees in a complex, unionized, 24/7 environment ;
- Knowledge of position management and position control;
- Demonstrated organizational skills;
- Demonstrated knowledge of the scheduling system;
- Demonstrated problem-solving skills;
- Demonstrated interpersonal skills and a client-centric approach;
- Demonstrated ability to effectively and calmly handle conflict situations;
- Ability to manage multiple concurrent projects and handle significant deadline pressures;
- Ability to train, guide the work of others and provide feedback;
- Demonstrated ability and superior knowledge of computer applications (e.g. UKG, PeopleSoft, Word, Excel).
- Familiar with TOH programs (i.e. knowledge of hospital policies, familiarity with the function, performance and complexity of each department and how they relate/affect one another)
- Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced). The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position at the level of interaction with French and English speaking clients. Click here for additional information on The Ottawa Hospital's language proficiency levels.
If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.
The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca
More about this job
Responsibilities
Coordinate advanced employee scheduling for a designated portfolio, including master schedules, staff availability and time-off requests, and communicating rotations in compliance with collective agreements and the Service Partnership Agreement. Advise leaders on complex staffing challenges and position management, and provide daily direction and support to Staffing Assistants.
Requirements
Requires a two-year community college diploma in Business Administration, Human Resources, or an equivalent field, three years of computerized scheduling experience in a complex unionized environment, and one year of healthcare or unionized coordination experience. Candidates need knowledge of collective agreement scheduling, scheduling systems and position control, strong organizational and problem-solving abilities, and the ability to manage deadlines, guide others, and use applications such as UKG, PeopleSoft, Word, and Excel.
Skills
- Employee Scheduling
- Staffing Advisory
- Master Schedule Development
- Staff Availability Management
- Rotation Planning
- Position Management
- Problem-Solving
- Conflict Management
- Project Management
- Training and Guidance
- Interpersonal Communication
- Organizational Skills
- UKG
- PeopleSoft
- Microsoft Word and Excel
Visa sponsorship
Not detected in the job text
Categories
- Human Resources
- Healthcare
- Administrative
- Management & Leadership
Keywords
- Employee Scheduling
- Staffing
- Master Schedules
- Staff Availability
- Time-Off Requests
- Rotations
- Collective Agreements
- Service Partnership Agreement
- Position Management
- Position Control
- Unionized Environment
- Healthcare
- 24/7 Scheduling
- Scheduling Systems
- UKG
- PeopleSoft
- Microsoft Word
- Microsoft Excel
- Staffing Assistants
- Conflict Management
- Project Management
- Training
- French Language Proficiency
- English Language Proficiency