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Added 8 mins ago
D&
OD Specialist, Change & Enablement
Day & Ross
Hartland, NB
- Full-time
Lead and support change and enablement initiatives for priority projects by conducting stakeholder and impact assessments, shaping clear change narratives, and developing plans that support…
Added 8 mins ago
TG
SAP ABAP Technical with BTP
Tek Global
Toronto, ON
- Contract
…and technical teams to ensure high‑quality, timely solution…
Added 8 mins ago
ET
Senior Business Development Manager
Enabled Talent
ON · Peel, ON
- Full-time
You will work closely with the Sales Lead to build and manage the sales pipeline, from identifying prospective businesses and creating initial interest through discovery, follow ups,…
Added 8 mins ago
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Gestionnaire, Excellence mondiale des processus d’affaires/ Manager Global Business Process Excellence
Syntax
Montreal, QC
- Full-time
Added 8 mins ago
BI
AWS Python lead developer
BURGEON IT SERVICES
Calgary, AB
- Contract
Seeking an AWS, Python lead developer to drive digital transformation for our clients within a global delivery model. In this role, you will research emerging technologies independently,…
Added 8 mins ago
B
Regional Health, Safety, Environment & Quality Manager
BMT
Ottawa, ON
- $90,000 to $110,000 CAD / year
- Full-time
We are currently seeking an experienced Regional HSEQ Manager to lead the delivery of our Health, Safety, Environment, Quality and Security priorities across North America. They work in…
Added 8 mins ago
V
Software Team Lead, MachineLogic / Chef d’équipe, génie logiciel (MachineLogic)
Vention
Montreal, QC
- Full-time
Lead and grow a team of 8 software engineers, roboticists, and applied AI specialists. You own hiring, coaching, career development, and a culture of execution and quality.
Added 8 mins ago
SH
Registered Nurse - MACU
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
Able to work 12 hour shifts, nights and weekends
Added 8 mins ago
FG
Buyer
Fort Garry Industries LTD.
Winnipeg, MB
- Full-time
Follow up with suppliers on delivery commitments and promptly communicate delays or supply issues to affected teams.
Added 8 mins ago
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Manager, Field Service
Rivian
Vaughan, ON
- Full-time
Must possess a valid driver's license and clean driving record
Added 23 mins ago
ST
Nursing Supervisor
Stonehenge Therapeutic Community
Guelph, ON
- Full-time
Lead integrated care planning, case conferences, transitions in care and coordinated service delivery across programs
Added 38 mins ago
OM
Senior Director, Organizational Development
Ontario Medical Association
Toronto, ON
- Full-time
Lead the Organizational Development team, setting priorities, allocating capacity, fostering an inclusive and high-performing environment, coaching and developing direct reports.
Added 38 mins ago
TL
Project Coordinator
TPL Lighting
Toronto, ON
- Full-time
…customers, vendors and internal teams to keep projects moving and delivery requirements on…
Added 38 mins ago
Solutions Architect (API)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Develop strategies and roadmaps to enable timely BU delivery balanced with Enterprise Architecture Integration patterns
Added 53 mins ago
RM
Manager, Housing Services (2 Positions)
Regional Municipality of Peel
Brampton, ON
- Other
Successful candidates will lead service delivery, drive continuous improvement, ensure compliance with legislative and funding requirements, and represent Housing Services with internal and…
Added 53 mins ago
MO
Manager, Community Housing & Tenant Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
…legislation and funding requirements, and ensures effective service delivery for residents, tenants, housing providers, and community…
Added 53 mins ago
AE
Senior Manager, Science and Technology Programs
Atomic Energy of Canada, Ltd.
Chalk River, ON
- Other
Reporting to the Director, Federal Programs and Nuclear Energy Strategy, you will oversee the delivery and administration of the Federal Nuclear Science and Technology Work Plan and other…
Added 53 mins ago
AE
Manager, Major Projects Oversight
Atomic Energy of Canada, Ltd.
Chalk River, ON
- Other
…disciplined owner-side oversight, effective oversight capital project delivery, and the opportunity to strengthen investment outcomes across AECL's…
Added 1 hour ago
M
Manager, Commercial Management
Metrolinx
Toronto, ON
- Full-time
…implementation of the Ontario Line South Civils project. You will lead and provide oversight of commercial governance and decision-making including coordination across the corporation,…
Added 1 hour ago
JI
Yard Associate
J.D. Irving, Limited
Miramichi, NB
- Part-time
Ability to work days/evening/weekends (rotating shifts)
Added 1 hour ago
J
Partner Marketing Programs Manager
Jobgether
Canada
- $130,000 to $150,000 CAD / year
- Full-time
You will lead the execution of partner marketing initiatives while providing broader support for demand generation activities and pipeline-focused programs. Combining content development,…
Added 1 hour ago
A
Senior Hybrid Interactive/Visual Designer [AQ-26646]
Aquent
Toronto, ON
- $60 to $63 CAD / hour
- Contract
…will drive digital solutions from early discovery through to delivery. This is your chance to make a highly visible impact, transforming complex data and multi-faceted workflows into…
Added 1 hour ago
TS
Business Development Manager
The Seaboard Transport Group
Dartmouth, NS
- Full-time
You’ll lead the full sales cycle, grow customer accounts, and partner with operations to deliver dependable service. Bring your ambition, connect with customers, and help drive Seaboard’s…
Added 1 hour ago
E
Vice President Controlling and Finance PSN
Epiroc
Mississauga, ON
- Full-time
As Vice President of Controlling and Finance, you will ensure the delivery of quality-assured and timely financial and non-financial data. This will enable the division to understand its…
Added 1 hour ago
G
Managing Consultant
Guidehouse
Toronto, ON · GH Office: Toronto, ON
- Full-time
…of project results and client management. You will own the delivery of project workstreams and interact regularly with the client to ensure engagement success. This includes…

The Ottawa Hospital

Manager, eReferral

Ottawa, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Posting Information

Temporary position until approximately November 1, 2028

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

Group (LDG) Program by ensuring the standards, objectives, and goals of the program are met. Reporting to the Director, the Manager oversees day-to-day program operations, including workplan delivery, commitment to meet business objectives, appropriate resourcing and budgeting and is accountable for the effective and efficient delivery of eReferral services across the Ontario Health East of East region.

The Manager leads a team and is accountable for work assignments, performance evaluation, employee support, and engagement. Working with the team and regional partners, the Manager develops workstream operations and standards of practice for the program, ensures high quality services are delivered, and works with the leadership team to continuously improve operations and the overall stakeholder experience.

The Manager is accountable for expanding eReferral (OceanMD) across multiple clinical pathways and specialty clinics, aligning local delivery with provincial models of care and Ontario Health standards, representing TOH and the LDG progre, hospital, and specialty partners.

Key responsibilities to appear on future job postings:

Lead and manage the eReferral workstream of the LDG program, including operational planning and program management, annual goals and objectives, budget monitoring, issues management and service quality.
Provide leadership and people management for the eReferral team, including recruitment, performance evaluation, coaching, development, and engagement.
Lead implementation and adoption of eReferral across clinical pathways and partner organizations, including workflow design, onboarding, communications, and change management.
Build and maintain collaborative relationships with internal and external stakeholders, influencing to consensus with Ontario Health and LDG partners.

What You Will Bring

4-year Undergraduate Degree in Health or Business Administration, Health Informatics, Technology, or related field;
Minimum five (5) years of progressive experience in digital health, health care, or information technology in a relevant professional area;
Progressive leadership experience, including direct people management, performance management, and team development;
Experience managing operating budgets and preparing business cases, reports, and presentations for senior leadership and external partners;
Demonstrated leadership and people management skills, including recruitment, coaching, performance evaluation, and building a positive, engaged team culture;
Operational and financial management skills, including workplan development, budget monitoring, variance analysis, and resource allocation;
Advanced stakeholder engagement, negotiation, and communication skills, with the ability to persuade and influence internal and external stakeholders to reach consensus on sensitive or controversial matters;
Advanced analytical, problem-solving, and quality/process improvement skills, able to operate independently in complex, multi-organization environments.

You will stand out with:

Master's degree in business administration, Health Administration, Health Sciences or Master in Health Informatics;
Sound technical knowledge of systems including, electronic referral (OceanMD) and/or EMR/HIS, supporting digital interoperability across referral management systems;
Experience implementing eReferral or interoperability solutions and working with EMR/HIS environments (e.g., OceanMD, Epic, Accuro, PS Suite, etc.).
Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).

The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.

Click here for additional information on The Ottawa Hospital's language proficiency levels.

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca

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More about this job

Responsibilities

Lead the eReferral workstream, overseeing operational planning, workplan delivery, budgets, service quality, issues, and team performance and development. Expand eReferral across clinical pathways and partner organizations, coordinating workflow design, onboarding, change management, and stakeholder collaboration in alignment with provincial standards.

Requirements

Requires a four-year undergraduate degree in health or business administration, health informatics, technology, or a related field, plus at least five years of relevant progressive experience and leadership experience managing people. Candidates should bring budget and operational management expertise, strong stakeholder and communication skills, and advanced analytical and process-improvement abilities; a relevant master's degree and eReferral, OceanMD, or EMR/HIS experience are preferred.

Skills

Program Management
Operational Planning
Budget Monitoring
People Management
Performance Management
Team Development
Stakeholder Engagement
Negotiation
Communication
Change Management
Workflow Design
eReferral Implementation
Digital Health
Health Informatics
Interoperability
Process Improvement

Benefits

Defined Benefit Pension Plan
Insurance Protection
Product and Service Discounts
Health and Wellness Resources
Personal and Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

eReferral
OceanMD
Digital Health
Health Informatics
Electronic Medical Records
Hospital Information Systems
Epic
Accuro
PS Suite
Digital Interoperability
Referral Management
Clinical Pathways
Workflow Design
Change Management
Program Management
Operational Planning
Workplan Development
Budget Monitoring
Variance Analysis
Resource Allocation
Business Cases
Performance Evaluation
Recruitment
Coaching
Stakeholder Engagement
Negotiation
Quality Improvement
Process Improvement
Ontario Health
Leadership

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Work requirements

Jobs in Canada