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Added 8 mins ago
MI
Commercial Business Development Manager
Munn Insurance
Dartmouth, NS
- Full-time
…Canada, they are seeking a Commercial Business Development Manager to lead commercial growth initiatives throughout Nova…
Added 24 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 24 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
Deliver accurate, insightful and timely analysis of actual financial results compared against forecasts and budgets
Added 24 mins ago
FC
Associate, Compensation (12 to 15-month contract)
Fiera Capital
Montreal, QC
- Full-time
Fiera Capital is a global independent asset manager with an entrepreneurial culture and a clear vision: to deliver disciplined, high-conviction investment solutions that create lasting…
Added 24 mins ago
AG
Mobile Maintenance Superintendent
Alamos Gold Inc.
Matachewan, ON
- Full-time
…record of creating value for all stakeholders through solid financial performance, low-cost production growth, and a company-wide commitment to social responsibility and environmental…
Added 38 mins ago
CG
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Centerra Gold Inc.
Toronto, ON
- Full-time
The Student, Corporate Development will report to the Manager, Strategy & Corporate Development and will be a hard-working professional capable of working on multiple complex projects…
Added 38 mins ago
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Finance Manager
Haystack
Canada
- Full-time
This employer is a high-growth technology company seeking a hands-on Finance Manager to oversee core accounting operations and help build a scalable finance function. The role is designed…
Added 38 mins ago
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Assistant Store Manager
Summit Search Group
Montreal, QC
- Full-time
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Project Manager| Temporary Full-Time|2085 Hurontario -CVH Dpt IS PMO
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ON · ON, Canada
- Full-time
Reporting to the Manager PMO & Digital Planning this position plays an integral role in the successful delivery of Information & Digital Services projects within THP. The Project Manager…
Added 1 hour ago
B
Business Area Manager - Vancouver East
BAT
Vancouver, BC
- Full-time
We are looking for a Business Area Manager - Vancouver East responsible for delivering commercial and consumer performance for Imperial Tobacco Canada (ITCAN) within the geographical area.…
Added 1 hour ago
NB
Manager, Supply Chain Finance - Portfolio Management
National Bank of Canada
Montreal, QC
- Full-time
through your expertise in Supply Chain Finance, financial analysis, transaction
Added 1 hour ago
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Manager, Financing Solutions
National Bank of Canada
Montreal, QC
- Full-time
A career in our specialized team offers you the opportunity to work with healthcare professionals on all their financial projects. As a Manager, Financing Solutions, you will play a leading…
Added 1 hour ago
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Business Development Manager
National Bank of Canada
Kamloops, BC
- Full-time
A career as a Business Development Manager in the Equipment Financing team at National Bank means acting as a trusted financing partner for businesses operating in equipment intensive…
Added 1 hour ago
SP
Bilingual Customer Success Manager (French/English)
Salesforce Partner Canada
Montreal, QC
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 2 hours ago
EA Sports FC - Associate Quality Designer - FC Quality Verification
Electronic Arts
Vancouver, BC
This is a hybrid role, working at least 3 days a week in our Burnaby office. You will report to the Development Manager.
Added 3 hours ago
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Finance Manager, Plant Operations
''
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- Full-time
The Operations Finance Manager is a key member of the North America Operations Finance organization, partnering closely with plant leadership teams to drive profitability, operational…
Added 4 hours ago
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Assistant Reataurant Manager
CEC Entertainment
AB
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…because our people are the best of the best. As an Assistant Manager, you’ll help lead a team committed to making sure “every guest leaves happy.” It’s a high-energy, high-reward…
Added 5 hours ago
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Senior Program Manager
Canadian Red Cross
Canada
- Full-time
The Senior Program Manager is responsible for leading strategic programs, service innovations, and operational improvement initiatives across the Health in Emergencies (HIE) portfolio. The…
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Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
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Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 5 hours ago
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Software Engineer - C++/Linux -AI Gateway
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Vancouver, BC
- $103,000 to $155,000 CAD / year
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You will report to a seasoned Technical Manager who will provide mentorship and guidance as you navigate through your responsibilities. The work setup at Nutanix AI is a hybrid model,…
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Software Engineer - C++/Linux -AI Gateway
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Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
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Senior Marketing Manager
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Toronto, ON
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Growth Coordinator
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- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
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Forward Deployed Engineer - AI Inference Systems Research
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Vancouver, BC
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You will report to a seasoned Technical Manager who will provide mentorship and guidance as you navigate through your responsibilities. The work setup at Nutanix AI is a hybrid model,…
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Personal Banker Trainee
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The Ottawa Hospital

Manager, eReferral

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Posting Information

Temporary position until approximately November 1, 2028

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

Group (LDG) Program by ensuring the standards, objectives, and goals of the program are met. Reporting to the Director, the Manager oversees day-to-day program operations, including workplan delivery, commitment to meet business objectives, appropriate resourcing and budgeting and is accountable for the effective and efficient delivery of eReferral services across the Ontario Health East of East region.

The Manager leads a team and is accountable for work assignments, performance evaluation, employee support, and engagement. Working with the team and regional partners, the Manager develops workstream operations and standards of practice for the program, ensures high quality services are delivered, and works with the leadership team to continuously improve operations and the overall stakeholder experience.

The Manager is accountable for expanding eReferral (OceanMD) across multiple clinical pathways and specialty clinics, aligning local delivery with provincial models of care and Ontario Health standards, representing TOH and the LDG progre, hospital, and specialty partners.

Key responsibilities to appear on future job postings:

Lead and manage the eReferral workstream of the LDG program, including operational planning and program management, annual goals and objectives, budget monitoring, issues management and service quality.
Provide leadership and people management for the eReferral team, including recruitment, performance evaluation, coaching, development, and engagement.
Lead implementation and adoption of eReferral across clinical pathways and partner organizations, including workflow design, onboarding, communications, and change management.
Build and maintain collaborative relationships with internal and external stakeholders, influencing to consensus with Ontario Health and LDG partners.

What You Will Bring

4-year Undergraduate Degree in Health or Business Administration, Health Informatics, Technology, or related field;
Minimum five (5) years of progressive experience in digital health, health care, or information technology in a relevant professional area;
Progressive leadership experience, including direct people management, performance management, and team development;
Experience managing operating budgets and preparing business cases, reports, and presentations for senior leadership and external partners;
Demonstrated leadership and people management skills, including recruitment, coaching, performance evaluation, and building a positive, engaged team culture;
Operational and financial management skills, including workplan development, budget monitoring, variance analysis, and resource allocation;
Advanced stakeholder engagement, negotiation, and communication skills, with the ability to persuade and influence internal and external stakeholders to reach consensus on sensitive or controversial matters;
Advanced analytical, problem-solving, and quality/process improvement skills, able to operate independently in complex, multi-organization environments.

You will stand out with:

Master's degree in business administration, Health Administration, Health Sciences or Master in Health Informatics;
Sound technical knowledge of systems including, electronic referral (OceanMD) and/or EMR/HIS, supporting digital interoperability across referral management systems;
Experience implementing eReferral or interoperability solutions and working with EMR/HIS environments (e.g., OceanMD, Epic, Accuro, PS Suite, etc.).
Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).

The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.

Click here for additional information on The Ottawa Hospital's language proficiency levels.

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca

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More about this job

Responsibilities

Lead the eReferral workstream, overseeing operational planning, workplan delivery, budgets, service quality, issues, and team performance and development. Expand eReferral across clinical pathways and partner organizations, coordinating workflow design, onboarding, change management, and stakeholder collaboration in alignment with provincial standards.

Requirements

Requires a four-year undergraduate degree in health or business administration, health informatics, technology, or a related field, plus at least five years of relevant progressive experience and leadership experience managing people. Candidates should bring budget and operational management expertise, strong stakeholder and communication skills, and advanced analytical and process-improvement abilities; a relevant master's degree and eReferral, OceanMD, or EMR/HIS experience are preferred.

Skills

Program Management
Operational Planning
Budget Monitoring
People Management
Performance Management
Team Development
Stakeholder Engagement
Negotiation
Communication
Change Management
Workflow Design
eReferral Implementation
Digital Health
Health Informatics
Interoperability
Process Improvement

Benefits

Defined Benefit Pension Plan
Insurance Protection
Product and Service Discounts
Health and Wellness Resources
Personal and Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

eReferral
OceanMD
Digital Health
Health Informatics
Electronic Medical Records
Hospital Information Systems
Epic
Accuro
PS Suite
Digital Interoperability
Referral Management
Clinical Pathways
Workflow Design
Change Management
Program Management
Operational Planning
Workplan Development
Budget Monitoring
Variance Analysis
Resource Allocation
Business Cases
Performance Evaluation
Recruitment
Coaching
Stakeholder Engagement
Negotiation
Quality Improvement
Process Improvement
Ontario Health
Leadership

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