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Added 3 hours ago
TO
Manager, eReferral
The Ottawa Hospital
Ottawa, ON
- Full-time
…goals of the program are met. Reporting to the Director, the Manager oversees day-to-day program operations, including workplan delivery, commitment to meet business objectives, appropriate…
Added 5 hours ago
FH
Lead, Health Informatics
Fraser Health
Surrey, BC
- Full-time
…implementation of application architecture. The Lead, Health Informatics also provides expertise on enterprise-wide initiatives and serves as a backup to the Portfolio Manager in team…
Added 7 hours ago
OH
Senior Project Manager, Program Initiatives
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
A valued member of the team, the Senior Project Manager, will lead the planning, design, and implementation of complex initiatives across Cancer Screening and/or the Population Health and…
Added 7 hours ago
OH
Senior Business Partner, Health Workforce Capacity
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Partner with system leaders as a coach, advisor, consultant, facilitator, and project manager
Added 9 hours ago
V
Senior Product Manager, AI Harness
Verily
Waterloo, ON
- Full-time
Deep technical foundation. You have a background in software engineering, systems engineering, data science, clinical informatics, or a comparable discipline. You can review architecture…
Added 11 hours ago
OH
Senior Project Manager, Program Initiatives
Ontario Health
Toronto, ON
- Full-time
A valued member of the team, the Senior Project Manager, will lead the planning, design, and implementation of complex initiatives across Cancer Screening and/or the Population Health and…
Added 11 hours ago
OH
Senior Business Partner, Health Workforce Capacity
Ontario Health
Toronto, ON
- Full-time
Partner with system leaders as a coach, advisor, consultant, facilitator, and project manager
Added 18 hours ago
WC
Country Manager, Canada, Advanced Diagnostics
Waters Corporation
Canada
- Other
The Country Manager, Advanced Diagnostics Canada is responsible for leading the overall Canadian Advanced Diagnostics (ADx) business, including commercial strategy, financial performance,…
Added 21 hours ago
GO
Business Analyst
Government of Yukon
Whitehorse, YT
- Full-time
Degree in Computer Science, Computer Engineering, Business Administration, Health Informatics or relevant program of study.
Added 2 days ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
Collaborate with diverse stakeholders including clinicians, Health Informatics teams, technical specialists, vendors, and project teams to support system enhancements and healthcare…
Added 3 days ago
FH
Lead, Health Informatics
Fraser Health
Surrey, BC
- Full-time
…implementation of application architecture. The Lead, Health Informatics also provides expertise on enterprise-wide initiatives and serves as a backup to the Portfolio Manager in team…
Added 3 days ago
HR
Senior Business Analyst
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Reporting Relationship: Manager, Case Costing and Utilization (Financial Planning & Analysis)
Added 3 days ago
SC
Assistant(e)-chef(fe) de laboratoire - Assistant Chief Technologist
Shriners Children's
Montreal, QC · Quebec, QC · Shriners Children's - Quebec
- Full-time
Under the supervision of the Clinical Biomedical Laboratory Manager, the Assistant Chief Technologist is responsible for coordinating and supporting the implementation of the Laboratory…
Added 3 days ago
FH
Learning Facilitator/Instructor (Nursing)
Fraser Health
Surrey, BC
- Full-time
…issues as necessary and communicates progress with team and…
Added 3 days ago
FH
Learning Facilitator/Instructor (Nursing)
Fraser Health Authority
Surrey, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…issues as necessary and communicates progress with team and…
Added 4 days ago
A
Delivery Lead IM – Redevelopment / IM Delivery Manager
Akkodis
Vancouver, BC
- Contract
Position: Delivery Lead IM – Redevelopment / IM Delivery Manager
Added 4 days ago
P
Senior Customer Project Manager (Mississauga, ON)
Philips
Mississauga, ON
- Full-time
…continue the partnership as its dedicated Technical Account…
Added 5 days ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 5 days ago
H
Provincial Clinical Manager, Nurse Practitioner Services
HealthCareersInSask.ca
Regina, SK
- Full-time
The Clinical Manager, Nurse Practitioner Services provides provincial strategic, operational, professional practice, and human resource leadership for Nurse Practitioners within the…
Added 5 days ago
FH
Lead, Health Informatics
Fraser Health
BC · Fraser Health, British Columbia
- Full-time
The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of…
Added 5 days ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 5 days ago
Decision Support Analyst II (Hybrid)
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, Decision Support.
Added 5 days ago
Decision Support Analyst II (Hybrid)
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, Decision Support.
Added 5 days ago
RV
Principal Trainer
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
As a Provider Principal Trainer, you will report to the Regional Manager, Clinical Informatics: Provider & Ancillary, specifically on the Provider System Team. As a Principal Trainer, you…
Added 6 days ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…

The Ottawa Hospital

Manager, eReferral

Ottawa, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Posting Information

Temporary position until approximately November 1, 2028

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

Group (LDG) Program by ensuring the standards, objectives, and goals of the program are met. Reporting to the Director, the Manager oversees day-to-day program operations, including workplan delivery, commitment to meet business objectives, appropriate resourcing and budgeting and is accountable for the effective and efficient delivery of eReferral services across the Ontario Health East of East region.

The Manager leads a team and is accountable for work assignments, performance evaluation, employee support, and engagement. Working with the team and regional partners, the Manager develops workstream operations and standards of practice for the program, ensures high quality services are delivered, and works with the leadership team to continuously improve operations and the overall stakeholder experience.

The Manager is accountable for expanding eReferral (OceanMD) across multiple clinical pathways and specialty clinics, aligning local delivery with provincial models of care and Ontario Health standards, representing TOH and the LDG progre, hospital, and specialty partners.

Key responsibilities to appear on future job postings:

Lead and manage the eReferral workstream of the LDG program, including operational planning and program management, annual goals and objectives, budget monitoring, issues management and service quality.
Provide leadership and people management for the eReferral team, including recruitment, performance evaluation, coaching, development, and engagement.
Lead implementation and adoption of eReferral across clinical pathways and partner organizations, including workflow design, onboarding, communications, and change management.
Build and maintain collaborative relationships with internal and external stakeholders, influencing to consensus with Ontario Health and LDG partners.

What You Will Bring

4-year Undergraduate Degree in Health or Business Administration, Health Informatics, Technology, or related field;
Minimum five (5) years of progressive experience in digital health, health care, or information technology in a relevant professional area;
Progressive leadership experience, including direct people management, performance management, and team development;
Experience managing operating budgets and preparing business cases, reports, and presentations for senior leadership and external partners;
Demonstrated leadership and people management skills, including recruitment, coaching, performance evaluation, and building a positive, engaged team culture;
Operational and financial management skills, including workplan development, budget monitoring, variance analysis, and resource allocation;
Advanced stakeholder engagement, negotiation, and communication skills, with the ability to persuade and influence internal and external stakeholders to reach consensus on sensitive or controversial matters;
Advanced analytical, problem-solving, and quality/process improvement skills, able to operate independently in complex, multi-organization environments.

You will stand out with:

Master's degree in business administration, Health Administration, Health Sciences or Master in Health Informatics;
Sound technical knowledge of systems including, electronic referral (OceanMD) and/or EMR/HIS, supporting digital interoperability across referral management systems;
Experience implementing eReferral or interoperability solutions and working with EMR/HIS environments (e.g., OceanMD, Epic, Accuro, PS Suite, etc.).
Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).

The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.

Click here for additional information on The Ottawa Hospital's language proficiency levels.

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca

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More about this job

Responsibilities

Lead the eReferral workstream, overseeing operational planning, workplan delivery, budgets, service quality, issues, and team performance and development. Expand eReferral across clinical pathways and partner organizations, coordinating workflow design, onboarding, change management, and stakeholder collaboration in alignment with provincial standards.

Requirements

Requires a four-year undergraduate degree in health or business administration, health informatics, technology, or a related field, plus at least five years of relevant progressive experience and leadership experience managing people. Candidates should bring budget and operational management expertise, strong stakeholder and communication skills, and advanced analytical and process-improvement abilities; a relevant master's degree and eReferral, OceanMD, or EMR/HIS experience are preferred.

Skills

Program Management
Operational Planning
Budget Monitoring
People Management
Performance Management
Team Development
Stakeholder Engagement
Negotiation
Communication
Change Management
Workflow Design
eReferral Implementation
Digital Health
Health Informatics
Interoperability
Process Improvement

Benefits

Defined Benefit Pension Plan
Insurance Protection
Product and Service Discounts
Health and Wellness Resources
Personal and Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

eReferral
OceanMD
Digital Health
Health Informatics
Electronic Medical Records
Hospital Information Systems
Epic
Accuro
PS Suite
Digital Interoperability
Referral Management
Clinical Pathways
Workflow Design
Change Management
Program Management
Operational Planning
Workplan Development
Budget Monitoring
Variance Analysis
Resource Allocation
Business Cases
Performance Evaluation
Recruitment
Coaching
Stakeholder Engagement
Negotiation
Quality Improvement
Process Improvement
Ontario Health
Leadership

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