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Added 9 mins ago
C
FT Ag Driver (Watrous Ag #428) Watrous, SK - Saskatoon Co-op
Co-op
Watrous, SK
- Full-time
Reporting to the Site Manager, the successful candidate will be responsible for the following:
Added 9 mins ago
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PT Gas Bar Clerk (Martensville Gas #429) Martensville, SK - Saskatoon Co-op
Co-op
Martensville, SK
- Part-time
Reporting to the Gas Bar Manager, responsibilities for this position include the following:
Added 9 mins ago
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Full-Time Gas Bar Attendant II
Co-op
Battleford, SK
- Full-time
…surrounding communities through the provision of goods and services in the areas of grocery, food, liquor, pharmacy, petroleum and lubricants, home and building solutions, general…
Added 9 mins ago
Manager, Equipment Operations & Logistics
WSP
Richmond Hill, ON
As a Manager, Equipment Operations & Logistics, you will lead the development and implementation of a regional equipment operations model that improves visibility, utilization,…
Added 9 mins ago
AC
Partner, Strategic Procurement - Global Travel - Temporary
Air Canada
Dorval, QC
- Full-time
…The successful candidate will play a key role as a category manager for all aspects of hotel accommodations and ground transportation sourcing initiatives including crew, passengers,…
Added 9 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services,…
Added 9 mins ago
Senior Manager, Managed Asset Program (12 month contract)
Scotiabank
Toronto, ON
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the…
Added 9 mins ago
Executive Director, Campus Safety Services
Georgian College
ON
The Executive Director, Campus Safety Services provides strategic leadership and oversight for the College’s 24/7 campus safety and security operations. This role is responsible for…
Added 9 mins ago
Process Equipment Support Manager
BWXT
Ottawa, ON
BWXT Medical is hiring an Process Equipment Support Manager at our production facility in Kanata, ON.
Added 9 mins ago
Nuclear Instructional Designer
Aecon
Bowmanville, ON · Cambridge, ON · Oshawa, ON · Pickering, ON
Reporting to the Training Manager, the Nuclear Instructional Designer designs, develops, and maintains performance-based learning solutions using the Systematic Approach to Training (SAT).…
Added 9 mins ago
WU
Senior Systems Analyst (PeopleSoft HCM)
Western University
London, ON
- Full-time
…a critical role in enabling the University’s people-related operations by stewarding enterprise systems that support payroll, identity management, recruitment, onboarding, employment…
Added 9 mins ago
NS
2627-214 - Assistant Facilities Manager (CL3), Cumberland Campus
Nova Scotia Community College - NSCC
Springhill, NS
- Full-time
Reporting to the Facilities Manager, you will provide support in overseeing the day-to-day operations of Cumberland Campus. Responsibilities include managing building operations,…
Added 24 mins ago
MI
Senior Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $93,750 to $137,500 CAD / year
- Full-time
The Senior Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 24 mins ago
EM
Management Trainee
Enterprise Mobility
Bridgewater, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 24 mins ago
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Recruiting Analyst
Accenture
St. Catharines, ON · Toronto, ON
- Full-time
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their…
Added 24 mins ago
CS
Assistant Cook - Part-time
Cogir Senior Living
Kawartha Lakes, ON · Bloom Lindsay
- Part-time
Reporting to the Culinary Manager, the Assistant Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 39 mins ago
PV
Keyholder
Pet Valu
Oromocto, NB
- Part-time
…time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth…
Added 39 mins ago
PV
Keyholder
Pet Valu
Victoria, BC
- Part-time
…time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth…
Added 39 mins ago
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Personal Banking Associate Trainee
TD
Whitby, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 39 mins ago
TS
Part Time Store Associate View Royal - 32 hours
The Salvation Army Canada and Bermuda Territory
Victoria, BC · View Royal, BC
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 39 mins ago
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Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 39 mins ago
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Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 39 mins ago
WS
IT Support Associate (Part-time)
Worksite Safety
Burlington, ON
- Part-time
…Burlington, ON head office, this in-office role reports to the Operations Manager and may have varied shifts during the work week supporting our team's IT needs across various…
Added 39 mins ago
D
Manager
Desjardins
Montreal, QC · Quebec, QC
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 53 mins ago
CO
Job ID #32326: Project Manager, Hamilton Water Facilities
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
The Project Manager shall be responsible for the provision of all technical and non-technical services required to maintain the building structure and envelope including but not limited to…

The Ottawa Hospital

Manager, eReferral

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Posting Information

Temporary position until approximately November 1, 2028

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

Group (LDG) Program by ensuring the standards, objectives, and goals of the program are met. Reporting to the Director, the Manager oversees day-to-day program operations, including workplan delivery, commitment to meet business objectives, appropriate resourcing and budgeting and is accountable for the effective and efficient delivery of eReferral services across the Ontario Health East of East region.

The Manager leads a team and is accountable for work assignments, performance evaluation, employee support, and engagement. Working with the team and regional partners, the Manager develops workstream operations and standards of practice for the program, ensures high quality services are delivered, and works with the leadership team to continuously improve operations and the overall stakeholder experience.

The Manager is accountable for expanding eReferral (OceanMD) across multiple clinical pathways and specialty clinics, aligning local delivery with provincial models of care and Ontario Health standards, representing TOH and the LDG progre, hospital, and specialty partners.

Key responsibilities to appear on future job postings:

Lead and manage the eReferral workstream of the LDG program, including operational planning and program management, annual goals and objectives, budget monitoring, issues management and service quality.
Provide leadership and people management for the eReferral team, including recruitment, performance evaluation, coaching, development, and engagement.
Lead implementation and adoption of eReferral across clinical pathways and partner organizations, including workflow design, onboarding, communications, and change management.
Build and maintain collaborative relationships with internal and external stakeholders, influencing to consensus with Ontario Health and LDG partners.

What You Will Bring

4-year Undergraduate Degree in Health or Business Administration, Health Informatics, Technology, or related field;
Minimum five (5) years of progressive experience in digital health, health care, or information technology in a relevant professional area;
Progressive leadership experience, including direct people management, performance management, and team development;
Experience managing operating budgets and preparing business cases, reports, and presentations for senior leadership and external partners;
Demonstrated leadership and people management skills, including recruitment, coaching, performance evaluation, and building a positive, engaged team culture;
Operational and financial management skills, including workplan development, budget monitoring, variance analysis, and resource allocation;
Advanced stakeholder engagement, negotiation, and communication skills, with the ability to persuade and influence internal and external stakeholders to reach consensus on sensitive or controversial matters;
Advanced analytical, problem-solving, and quality/process improvement skills, able to operate independently in complex, multi-organization environments.

You will stand out with:

Master's degree in business administration, Health Administration, Health Sciences or Master in Health Informatics;
Sound technical knowledge of systems including, electronic referral (OceanMD) and/or EMR/HIS, supporting digital interoperability across referral management systems;
Experience implementing eReferral or interoperability solutions and working with EMR/HIS environments (e.g., OceanMD, Epic, Accuro, PS Suite, etc.).
Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).

The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.

Click here for additional information on The Ottawa Hospital's language proficiency levels.

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca

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More about this job

Responsibilities

Lead the eReferral workstream, overseeing operational planning, workplan delivery, budgets, service quality, issues, and team performance and development. Expand eReferral across clinical pathways and partner organizations, coordinating workflow design, onboarding, change management, and stakeholder collaboration in alignment with provincial standards.

Requirements

Requires a four-year undergraduate degree in health or business administration, health informatics, technology, or a related field, plus at least five years of relevant progressive experience and leadership experience managing people. Candidates should bring budget and operational management expertise, strong stakeholder and communication skills, and advanced analytical and process-improvement abilities; a relevant master's degree and eReferral, OceanMD, or EMR/HIS experience are preferred.

Skills

Program Management
Operational Planning
Budget Monitoring
People Management
Performance Management
Team Development
Stakeholder Engagement
Negotiation
Communication
Change Management
Workflow Design
eReferral Implementation
Digital Health
Health Informatics
Interoperability
Process Improvement

Benefits

Defined Benefit Pension Plan
Insurance Protection
Product and Service Discounts
Health and Wellness Resources
Personal and Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

eReferral
OceanMD
Digital Health
Health Informatics
Electronic Medical Records
Hospital Information Systems
Epic
Accuro
PS Suite
Digital Interoperability
Referral Management
Clinical Pathways
Workflow Design
Change Management
Program Management
Operational Planning
Workplan Development
Budget Monitoring
Variance Analysis
Resource Allocation
Business Cases
Performance Evaluation
Recruitment
Coaching
Stakeholder Engagement
Negotiation
Quality Improvement
Process Improvement
Ontario Health
Leadership

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