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Added 10 mins ago
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Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 25 mins ago
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Customer Experience Associate
TD
Maple Ridge, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 25 mins ago
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Personal Banking Associate Trainee - Repentigny
TD
Repentigny, QC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 25 mins ago
A
Mechanical Technologist - Integration
AtkinsRéalis
Mississauga, ON
- Full-time
This expression of interest offers you a chance to be a part of our team and work alongside our experts in our Canadian and international offices as well as at client sites.
Added 41 mins ago
R&
AML Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 41 mins ago
O
shift manager - fast food restaurant
ONroute
Ingleside, ON
- Full-time
Added 41 mins ago
CL
Client Service Associate, Insurance and Investments
Canada Life
Winnipeg, MB
- Full-time
Reporting to the Manager, Operations the Client Service Associate, Insurance and Investments, will be the ‘glue’ that binds all client relationships together. You will be the first voice…
Added 41 mins ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 1 hour ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 1 hour ago
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Addictions Counsellor Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Under the direction of a Program Manager and as part of an interdisciplinary team, the Addictions Counsellor-Degree provides a range of screening, triage, assessment,…
Added 1 hour ago
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- Full-time
The Route Manager oversees daily residential curbside recycling collection operations, with direct accountability for execution under the Recycle BC stewardship program. This role manages…
Added 1 hour ago
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Power Systems Specialist III
Qualus
Bolton, ON
- Full-time
Perform updates to client electrical drawings including one lines, wiring diagrams, and schematics –with AutoCAD or Bluebeam (PDF Markups).
Added 1 hour ago
T&
Project Manager - Real Estate
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AB · Edmonton, Canada
- Full-time
You are an exceptional Project Manager with 7-10 years of post-graduate experience, demonstrating a strong track record of delivering complex industrial, manufacturing, logistics,…
Added 1 hour ago
Project Manager – Technical Services
JDS Energy & Mining
Vancouver, BC
Reports to (Title): General Manager, Technical Services
Added 1 hour ago
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Cage Manager (Cashier Services) / Gestionnaire de Cage (services de caissier)
Playground
Kahnawake 14 Réserve Indienne, QC
- $65,000 to $75,000 CAD / year
- Full-time
We are currently in search of an experienced and dynamic Cage Manager (cashier services) to oversee financial transactions within our gaming facility. This pivotal role involves managing…
Added 1 hour ago
B
Global Relationship Manager- 3
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- Full-time
…measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active…
Added 1 hour ago
A
Brand Advocate West
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- Full-time
…Associates primary responsibility is to drive sales for our client through merchandising excellence. The Brand Advocate reports directly to the National Field…
Added 1 hour ago
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Added 2 hours ago
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- Full-time
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Gather requirements and help prepare the design blueprint for client approval
Added 2 hours ago
Senior Resource Manager
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Added 2 hours ago
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Partnering with leaders on org design, workforce planning, talent strategy, performance, and the harder conversations that come with running creative teams under client pressure.
Added 3 hours ago
H
Assessor Coordinator Degree
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- Part-time
Job Description: This position reports to the Primary Health Care Manager and is responsible for the assessment and coordination of Home Care Client services and case management. The…
Added 3 hours ago
Manager, Enterprise
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As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 3 hours ago
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Registered Nurse – Inpatient Mental Health #569-26
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Reporting to the Manager, the Registered Nurse (RN) works collaboratively in an inter-disciplinary team to provide patient care patients with acute mental health, addictions, dementia and…

The Ottawa Hospital

Manager, HIS & Clinical Solutions

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Posting Information

There are two (2) Permanent Full-time positions available.

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

The Information Services Mission: "We will deliver services that allow our clinicians to provide best practice healthcare and allow our administrators to support hospital operations. As technology is introduced, support will be provided to front line care providers and staff to facilitate this transition. Clinicians and managers will be given feedback on the patient safety and quality outcome for which they are accountable. This focus will support The Ottawa Hospital's educational and research agenda."

The Ottaw a Hospital and 5 regional partners formed the Atlas Alliance, which successfully implemented a new hospital information system (HIS), Epic, on June 1 of 2019. The Atlas Alliance has since expanded to 18 Partners a nd is currently onboarding two additional healthcare organizations.

What You Will Do

The Ottawa Hospital Digital Solutions is seeking a high energy, flexible, dynamic healthcare leader to join its team in an exciting opportunity to serve as the Manager, HIS and Clinical Solutions Support. This position will be reporting to the Director, Atlas Alliance Fusion Operations and Informatics.

The Manager serves as a key advisor to the Director, Atlas Alliance Fusion Operations and Informatics to manage and ensure the successful deployment, implementation, and maintenance of the HIS for The Ottawa Hospital and the Atlas Alliance partners.

The Manager will be responsible for the management of a variety of Epic teams of analysts and the delivery therein. The new managers will work closely and collaboratively with the two other Manager, HIS and Clinical Solutions Support who are responsible for the other Epic applications.

Responsibilities

Managing large Information Systems application implementations, upgrades, and replacements;
Managing large teams of Information Systems. professionals, users, external consultants, and vendors;
Manage relationships with large number of Healthcare Organization Partners;
Preparation of project business cases including identification of business ROI and Clinical value;
Project plan and status report development and delivery;
Analyzing, implementing, and managing clinical and business process and/or application solutions in a large, complex organization;
Implementing and managing a multitude of application software/hardware platforms and operating systems.

What You Will Bring

Undergraduate degree or a combination of relevant and education and experience;
Five (5) years of experience leading teams;
Five (5) years of experience in an Information Systems position;
Experience in overseeing the direction, development, and implementation of solutions - including both the software solution component and the process/change management requirements;
Experience in overseeing the direction, development, and implementation of clinical software solutions;
Ability to assess and guide teams on business process flaws and redesign opportunities;
Resource and budget planning experience;
Strong knowledge and experience with supporting clinical systems in a production environment;
Ability to research IS process and solution issues and products as required;
Knowledge of current and future systems requirements;
Knowledge of Project Management methodology;
Knowledge of business practice re-engineering processes;
Knowledge of Hospital and healthcare business;
Knowledge of Hospital and departmental policies and procedures;
Excellent oral and written communication skills;
Excellent interpersonal and negotiation skills;
Superior interpersonal and communication skills required to effectively handle major sensitive issues and to manage and motivate staff;
Excellent leadership, management and coaching skills;
Exhibits an in-depth knowledge of, and experience in formulating an accurate assessment of emerging client needs and in optimizing service accessibility and delivery to clients;
Demonstrated capacity to build effective relationships with diverse TOH leaders and stakeholder groups;
Strong organizational and time management skills and ability to provide direction to others in managing competing priorities and balancing multiple tasks with often unpredictable and short deadlines;
Ability to hold self and others accountable for roles, responsibilities, and outcomes to ensure the integrity of The Ottawa Hospital and the completion of deliverables in a timely manner;
Strong focus on customer service, teamwork, and quality;
Ability to successfully work under pressure and meet tight deadlines;
Ability to assess performance and identify performance improvement opportunities;
Ability to troubleshoot and implement solutions or improvements;
Ability to establish and maintain effective working relationships at all levels;
Excellent knowledge of job-related software, including Outlook, Word, PowerPoint, Excel, Microsoft Teams, and other O365 tools.

You will stand out with:

Experience working in an environment using the Epic HIS;
Certification and one or more Epic applications;
Experience with complex clinical solutions and business practices in ambulatory care and/or procedural care environments;
Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).

The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.

Click here for additional information on The Ottawa Hospital's language proficiency levels

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca

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More about this job

Responsibilities

Lead teams responsible for deploying, implementing, maintaining, and supporting Epic HIS applications for The Ottawa Hospital and Atlas Alliance partners. Manage large-scale information systems projects, partner relationships, business cases, project plans, clinical and business process improvements, and application delivery.

Requirements

Requires an undergraduate degree or a combination of relevant education and experience, at least five years leading teams, and at least five years in an Information Systems role. Candidates should have experience delivering clinical software and managing change, budgets, resources, and production clinical systems; Epic experience, Epic certification, and advanced English and French proficiency are assets.

Skills

Team Leadership
Information Systems Management
Epic HIS
Clinical Software Solutions
Project Management
Business Process Reengineering
Change Management
Budget and Resource Planning
Clinical Systems Support
Communication
Negotiation
Coaching
Troubleshooting
Process Improvement
Microsoft Office 365

Benefits

Defined Benefit Pension Plan
Insurance Protection
Product and Service Discounts
Health and Wellness Resources
Personal and Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Epic HIS
Atlas Alliance
Information Systems
Clinical Solutions
Clinical Software
Hospital Information System
Application Implementation
System Upgrades
System Replacements
Project Plans
Status Reports
Business Cases
Return on Investment
Clinical Value
Business Process Reengineering
Change Management
Resource Planning
Budget Planning
Production Environment
Ambulatory Care
Procedural Care
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Teams
Microsoft Office 365
Epic Certification

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