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Added 3 hours ago
CG
Security Guard - Spare - Borden
Commissionaires Great Lakes
ON · Borden, Ontario
- Part-time
Perform 'stand downs' at client locations to ensure continuity of guard service, as requested by supervisor or manager.
Added 3 hours ago
J
VIP Insurance Broker
JobsMedia.io
Toronto, ON
- Full-time
We are currently recruiting for a Private Client Account Manager on behalf of a boutique brokerage in the Greater Toronto Area.
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Retail Assistant Brand Manager, Sandro/Maje, (Holt Renfrew Ogilvy, Montreal)
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
As an Assistant Brand Manager, you’ll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example,…
Added 3 hours ago
J
Major Account Manager
JobsMedia.io
Mascouche, QC
- Full-time
We are seeking an experienced Key Account Manager for a large company in the industrial sector. This individual will assume strategic responsibility for a portfolio of key accounts, with a…
Added 4 hours ago
A
Senior Delivery Manager, Temporary
Aviso
Toronto, ON
- Temporary
We're looking to fill an opening for a Senior Delivery Manager to join the Enterprise Project Management Office for 12 months.
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O
Shift manager - fast food restaurant
ONroute
Odessa, ON
- Full-time
Ensure that food and service meet quality control standards
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J
Personal Lines Insurance Account Manager
JobsMedia.io
Toronto, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North York, ON. This role will be responsible for managing a book of personal lines…
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J
Personal Lines Account Manager
JobsMedia.io
Toronto, ON
- Internship
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their…
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J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
📈 Clear growth path: CSR → Account Manager → Team Lead, Or Producer
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J
Commercial Lines Account Manager
JobsMedia.io
Toronto, ON
- Full-time
Client Service: Process account documentation, review applications, bind coverages, and provide same-day response time to clients.
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J
Personal Lines Account Manager - Insurance
JobsMedia.io
North Bay, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North Bay, ON. This role will be responsible for managing a book of personal lines…
Added 4 hours ago
J
Personal Lines Account Manager
JobsMedia.io
Scugog, ON
- Full-time
A leading independent insurance brokerage is seeking a highly personable and knowledgeable Personal Lines Account Manager to provide outstanding customer service. In this role, you will…
Added 4 hours ago
AF
Manager, restaurant
A&W Food Services of Canada Inc.
Halifax, NS
- Full-time
Added 4 hours ago
TH
Shift manager - fast food restaurant
Tim Hortons Québec
Milton, ON
- Full-time
Ensure that food and service meet quality control standards
Added 4 hours ago
J
Mid-Market Account Manager
JobsMedia.io
Montreal, QC
- Full-time
Industry Expertise – Join a high-performing team.
Added 4 hours ago
J
Store manager - retail
JobsMedia.io
Calgary, AB
- Full-time
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CP
Motorola Wireless National Account Manager
Channel Partners
Toronto, ON
- Full-time
The purpose of the Motorola Wireless National Account Manager is to drive training opportunities and key business initiatives with higher-level dealer management teams. You will be…
Added 5 hours ago
T
Yorkdale- Associate Manager PT Under 20 hours
Tumi
Toronto, ON
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 5 hours ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 5 hours ago
H
Strategic Communications Team Lead, Western Canada
HDR
Vancouver, BC
- Full-time
Grow HDR's Strategic Communications practice in Western Canada by developing client relationships, identifying opportunities, supporting strategic pursuits, and building a strong…
Added 5 hours ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 5 hours ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
…Craftsmanship Winner. This project demonstrates Giffin's commitment to client service, craftsmanship, innovation and…
Added 5 hours ago
B
Territory Manager - Vancouver North
BAT
Vancouver, BC
- Full-time
Imperial Tobacco Canada - A member of the BRITISH AMERICAN TOBACCO GROUP has an exciting opportunity for a Territory Manager – Vancouver.
Added 5 hours ago
NB
Banking Advisor
National Bank of Canada
Kitchener, ON
- Full-time
The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager…
Added 5 hours ago
NB
Associate
National Bank of Canada
Surrey, BC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…

The Ottawa Hospital

Manager, HIS & Clinical Solutions

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Posting Information

There are two (2) Permanent Full-time positions available.

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

The Information Services Mission: "We will deliver services that allow our clinicians to provide best practice healthcare and allow our administrators to support hospital operations. As technology is introduced, support will be provided to front line care providers and staff to facilitate this transition. Clinicians and managers will be given feedback on the patient safety and quality outcome for which they are accountable. This focus will support The Ottawa Hospital's educational and research agenda."

The Ottaw a Hospital and 5 regional partners formed the Atlas Alliance, which successfully implemented a new hospital information system (HIS), Epic, on June 1 of 2019. The Atlas Alliance has since expanded to 18 Partners a nd is currently onboarding two additional healthcare organizations.

What You Will Do

The Ottawa Hospital Digital Solutions is seeking a high energy, flexible, dynamic healthcare leader to join its team in an exciting opportunity to serve as the Manager, HIS and Clinical Solutions Support. This position will be reporting to the Director, Atlas Alliance Fusion Operations and Informatics.

The Manager serves as a key advisor to the Director, Atlas Alliance Fusion Operations and Informatics to manage and ensure the successful deployment, implementation, and maintenance of the HIS for The Ottawa Hospital and the Atlas Alliance partners.

The Manager will be responsible for the management of a variety of Epic teams of analysts and the delivery therein. The new managers will work closely and collaboratively with the two other Manager, HIS and Clinical Solutions Support who are responsible for the other Epic applications.

Responsibilities

Managing large Information Systems application implementations, upgrades, and replacements;
Managing large teams of Information Systems. professionals, users, external consultants, and vendors;
Manage relationships with large number of Healthcare Organization Partners;
Preparation of project business cases including identification of business ROI and Clinical value;
Project plan and status report development and delivery;
Analyzing, implementing, and managing clinical and business process and/or application solutions in a large, complex organization;
Implementing and managing a multitude of application software/hardware platforms and operating systems.

What You Will Bring

Undergraduate degree or a combination of relevant and education and experience;
Five (5) years of experience leading teams;
Five (5) years of experience in an Information Systems position;
Experience in overseeing the direction, development, and implementation of solutions - including both the software solution component and the process/change management requirements;
Experience in overseeing the direction, development, and implementation of clinical software solutions;
Ability to assess and guide teams on business process flaws and redesign opportunities;
Resource and budget planning experience;
Strong knowledge and experience with supporting clinical systems in a production environment;
Ability to research IS process and solution issues and products as required;
Knowledge of current and future systems requirements;
Knowledge of Project Management methodology;
Knowledge of business practice re-engineering processes;
Knowledge of Hospital and healthcare business;
Knowledge of Hospital and departmental policies and procedures;
Excellent oral and written communication skills;
Excellent interpersonal and negotiation skills;
Superior interpersonal and communication skills required to effectively handle major sensitive issues and to manage and motivate staff;
Excellent leadership, management and coaching skills;
Exhibits an in-depth knowledge of, and experience in formulating an accurate assessment of emerging client needs and in optimizing service accessibility and delivery to clients;
Demonstrated capacity to build effective relationships with diverse TOH leaders and stakeholder groups;
Strong organizational and time management skills and ability to provide direction to others in managing competing priorities and balancing multiple tasks with often unpredictable and short deadlines;
Ability to hold self and others accountable for roles, responsibilities, and outcomes to ensure the integrity of The Ottawa Hospital and the completion of deliverables in a timely manner;
Strong focus on customer service, teamwork, and quality;
Ability to successfully work under pressure and meet tight deadlines;
Ability to assess performance and identify performance improvement opportunities;
Ability to troubleshoot and implement solutions or improvements;
Ability to establish and maintain effective working relationships at all levels;
Excellent knowledge of job-related software, including Outlook, Word, PowerPoint, Excel, Microsoft Teams, and other O365 tools.

You will stand out with:

Experience working in an environment using the Epic HIS;
Certification and one or more Epic applications;
Experience with complex clinical solutions and business practices in ambulatory care and/or procedural care environments;
Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).

The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.

Click here for additional information on The Ottawa Hospital's language proficiency levels

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca

Apply About employer

More about this job

Responsibilities

Lead teams responsible for deploying, implementing, maintaining, and supporting Epic HIS applications for The Ottawa Hospital and Atlas Alliance partners. Manage large-scale information systems projects, partner relationships, business cases, project plans, clinical and business process improvements, and application delivery.

Requirements

Requires an undergraduate degree or a combination of relevant education and experience, at least five years leading teams, and at least five years in an Information Systems role. Candidates should have experience delivering clinical software and managing change, budgets, resources, and production clinical systems; Epic experience, Epic certification, and advanced English and French proficiency are assets.

Skills

Team Leadership
Information Systems Management
Epic HIS
Clinical Software Solutions
Project Management
Business Process Reengineering
Change Management
Budget and Resource Planning
Clinical Systems Support
Communication
Negotiation
Coaching
Troubleshooting
Process Improvement
Microsoft Office 365

Benefits

Defined Benefit Pension Plan
Insurance Protection
Product and Service Discounts
Health and Wellness Resources
Personal and Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Epic HIS
Atlas Alliance
Information Systems
Clinical Solutions
Clinical Software
Hospital Information System
Application Implementation
System Upgrades
System Replacements
Project Plans
Status Reports
Business Cases
Return on Investment
Clinical Value
Business Process Reengineering
Change Management
Resource Planning
Budget Planning
Production Environment
Ambulatory Care
Procedural Care
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Teams
Microsoft Office 365
Epic Certification

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