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Added 6 mins ago
Coordinator, Contract Service Delivery
CityofOttawa
Ottawa, ON
Possess an understanding of how various transit operating processes and customer/vehicle data collection systems/processes impact transit planning, transit operations, and transit revenue
Added 6 mins ago
ORCA Administrative Coordinator
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
$4,881 to $5,255 CAD / month
Full-time
The ORCA Administrative Coordinator is responsible for coordinating the day-to-day operations of the ORCA program, ensuring efficient testing processes and maintaining high service…
Added 6 mins ago
Research Assistant
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Gordon and Leslie Diamond Health Care Centre (VGHHCC)
$28.29 to $33.66 CAD / hour
Full-time
…Brotto (Primary Supervisor) and Dr. Roberta Galizia (Study Coordinator), the Research Assistant will support Dr. Galizia with The Couples’ Desire Study and contribute to a range of research…
Added 21 mins ago
Metallurgical Laboratory Coordinator
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
Full-time
XPS is a metallurgical consulting business focused on delivering practical, data-driven solutions that create real value for our clients. We combine deep technical experise with strong…
Added 21 mins ago
Health & Safety Coordinator
Roechling Industrial North America
Orangeville, ON
Full-time
The Health & Safety Coordinator is a full-time, on-site role based in Orangeville, ON, responsible for supporting and enhancing workplace health and safety programs. This role involves…
Added 22 mins ago
Christmas Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Collingwood, ON
Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 22 mins ago
Data Entry Technician
Government of Alberta
AB
The Data Entry Technician is a seasonal, wage opportunity providing support to the data management component of Alberta’s Chronic Wasting Disease (CWD) surveillance program.
Added 22 mins ago
Stores Coordinator
Weyerhaeuser
Grande Prairie, AB
Full-time
Added 35 mins ago
Assignment Coordinator
ParaMed Home Health Care
Niagara-on-the-Lake, ON
Full-time
As an Assignment Coordinator, you will serve as the primary point of contact for clients and field staff, providing exceptional customer service while coordinating care requests and…
Added 35 mins ago
Document Coordinator
Lifemark Health Group
Mississauga, ON
$38,000 to $40,000 CAD / year
Full-time
Added 35 mins ago
IT Fulfilment Coordinator (Telecom Focus) - 12-month contract
The Salvation Army in Canada
Canada
Contract
The Fulfilment Coordinator (Telecom Focus) role exists to ensure IT hardware, software, and service requests are efficiently managed from initial request through delivery, setup, and…
Added 50 mins ago
Primary Care & Community Engagement Coordinator-Elgin OHT
St. Thomas Elgin General Hospital
St. Thomas, ON
$37.23 to $43.57 CAD / hour
Full-time
We are seeking a Primary Care and Community Engagement Coordinator to support initiatives that strengthen primary care access, clinician engagement and community awareness. Reporting to the…
Added 50 mins ago
Part-time Project Coordinator
Blooming Boulevards
Mississauga, ON
Part-time · Contract
…is looking for an organized, enthusiastic Part-Time Project Coordinator to help bring a seasonal native-plant and urban-biodiversity initiative to life across Mississauga. In this varied,…
Added 50 mins ago
Marketing Coordinator
Orillia Soldiers' Memorial Hospital Foundation
Orillia, ON
Full-time
The Marketing Coordinator is responsible for the execution and coordination of the Foundation’s marketing and communications activities, supporting initiatives that drive donor engagement,…
Added 51 mins ago
Telemetry Project Coordinator
Alta Equipment Group
London, ON · Burlington, ON · Vaughan, ON
…will work with multiple departments. The Telematics Project Coordinator will be responsible for all aspects of the project lifecycle of the HYG Telematics solution. The primary…
Added 51 mins ago
Faculty Experiential & Work Integrated Learning Coordinator
University of Alberta
Edmonton, AB
Full-time
…experiences. The Faculty Experiential & Work Integrated Learning Coordinator, who will report to the Director of Experiential Learning, is integral in administering experiential learning…
Added 1 hour ago
Customer Order Coordinator
Evertz Microsystems Limited
Burlington, ON
Full-time
We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role…
Added 1 hour ago
Credit Coordinator
EQ Bank | Canada's Challenger Bank
Oakville, ON
Full-time
The Credit Coordinator will also assist the Director of Credit and/or the Manager with special projects, which may include generation and preparation of excel spreadsheet models and the…
Added 1 hour ago
Billing Coordinator
Trimac Transportation
AB · Edmonton, AB
Full-time
Trimac Transportation is a North American company with 80 years of history with an ambition to embrace a changing and data-driven future. We are looking for candidates who want to join us…
Added 1 hour ago
Acquisition Coordinator
Black Ridge
Montreal, QC
Full-time
Black Ridge is a dynamic company operating in the real estate and investment sector. We are seeking an Acquisition Coordinator to support the Acquisitions team in identifying, analyzing,…
Added 1 hour ago
Credit Coordinator
EQ Bank
Oakville, ON
$42,000 to $46,000 CAD / year
Full-time
The Credit Coordinator will also assist the Director of Credit and/or the Manager with special projects, which may include generation and preparation of excel spreadsheet models and the…
Added 1 hour ago
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Huntsville, ON
Full-time
…by helping TSA to give hope to others. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several…
Added 1 hour ago
Christmas Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Journey to Life Centre
Part-time
…by helping TSA to give hope to others. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight Christmas Kettle…
Added 1 hour ago
Registered Nurse, CCU, ICU, Cardiac Stepdown, High Acuity, CSICU
Fraser Health
White Rock, BC
Full-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 1 hour ago
Registered Nurse (RN), Neonatal Intensive Care Unit - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
Part-time
…specialists and members of the interdisciplinary team with assessment data outcomes and initiates discussions to determine optimal care planning for newborns. Diagnoses actual or potential…

The Radius Group

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

‍

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

Apply About employer

More about this job

Responsibilities

Prepare, verify, and process customer invoices and statements, reviewing service records and resolving missing or unclear billing information. Monitor and close open work orders, coordinate follow-ups across teams, support customer inquiries and operational tasks, and identify ways to improve accuracy and efficiency.

Requirements

Experience in billing, invoicing, accounts receivable, or general accounting is sought, with service, construction, facilities, or trades experience considered an asset. Candidates should have customer phone support experience, strong attention to detail and organization, clear communication, Excel and general technology skills, and a collaborative, proactive approach to problem-solving.

Skills

Billing and Invoice Processing
Accounts Receivable
Numerical Accuracy
Work Order Management
Customer Service
Inbound Call Handling
Microsoft Excel
Microsoft Office
Data Entry
Time Management
Written Communication
Verbal Communication
Follow-Up and Accountability
Problem-Solving
Cross-Functional Collaboration
Process Improvement

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SedonaOffice CRM
Microsoft Office
Microsoft Excel
Billing
Invoice Processing
Accounts Receivable
Customer Invoices
Customer Statements
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Data Entry
Reporting
Fire Operations
Service Management Systems
Facilities Services
Fire and Security Services

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