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Added 2 mins ago
Customer Order Coordinator
EvertzAV
Burlington, ON
Internship
We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role…
Added 32 mins ago
Guardians Care Specialist FT - West
EHN Canada
Nanaimo, BC
$60,000 to $70,000 CAD / year
Full-time
EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for…
Added 32 mins ago
Guardians Care Specialist FT - East
EHN Canada
Halifax, NS
$60,000 to $70,000 CAD / year
Full-time
EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for…
Added 1 hour ago
Stores Coordinator
Weyerhaeuser
Grande Prairie, AB
Full-time
NOTE: In facilities where there is a smaller amount of staffing available to manage all of the work this role may also perform shipping/receiving tasks in addition to those noted below.…
Added 1 hour ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM Canadian manufacturing facilities and global headquarters are located in Bolton, Ontario on a large, beautiful campus located just 20 minutes north of Toronto’s Pearson…
Added 1 hour ago
Food Service Worker
Vancouver Coastal Health
Richmond, BC
$25.82 CAD / hour
Part-time
…patients, residents, families, visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook,…
Added 1 hour ago
Coordinator- Master Plan & Capitol Projects (6-Month contract)
Toronto Cricket Skating and Curling Club
Toronto, ON
Full-time
…initiative will enhance member experiences, modernize Club facilities, and help shape the future of the Club for generations to…
Added 1 hour ago
Faculty Experiential & Work Integrated Learning Coordinator
University of Alberta
Edmonton, AB
Full-time
…Edmonton. Work also takes place at ALES Research Centres & Facilities and Business Partner Locations (e.g., Edmonton Valley…
Added 1 hour ago
Coordinator - Leisure Services
City of Richmond
Richmond, BC · South Arm Community Centre, British Columbia
…and administering recreation service activities, programs and facilities operations for an assigned geographic area of Richmond or within a specific field of activity for the…
Added 1 hour ago
Customer Order Coordinator
Evertz Microsystems Limited
Burlington, ON
Full-time
We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role…
Added 2 hours ago
ELECTRICAL & INSTRUMENTATION PLANNER
HWN Energy Ltd.
Alexis Whitecourt 232, AB · Whitecourt, AB
Full-time
Reporting to the Maintenance Coordinator, the E & I Planner is responsible for coordinating and supporting the safe, reliable, and efficient maintenance of company equipment and facilities,…
Added 2 hours ago
Customer Service Coordinator
EllisDon
ON · Mississauga, ON
Full-time
You as a “Customer Service Coordinator” will:
Added 2 hours ago
Human Resources Coordinator
Holland Christian Homes
Brampton, ON
$50,000 to $60,000 CAD / year
Full-time
…Manor which are private, non-profit Christian Long-Term Care facilities situated in the City of Brampton. Holland Christian Homes is a growing, dynamic, innovative organization that…
Added 2 hours ago
Customer Service Coordinator
EllisDon
Mississauga, ON
Full-time
…Maintenance Management System), telephone system, and EDFS (EllisDon Facilities Services) policies, processes, and operating…
Added 2 hours ago
Events Coordinator
Durham College
Oshawa, ON
(DC) is seeking an Event Coordinator to lead the planning, coordination and
Added 3 hours ago
MEP Coordinator
Arcadis
Toronto, ON
Full-time
The MEP Coordinator will review contractor submissions, provide technical interpretation of design documentation, and support the resolution of engineering issues encountered during…
Added 3 hours ago
Logistics Coordinator - Markham, ON
Sentrex Health Solutions
Markham, ON
Full-time
State-of-the-art facilities to provide high-quality products and services
Added 3 hours ago
Scheduling Coordinator
Staff Relief Healthcare Services Inc.
Toronto, ON
Full-time
Communicates revised schedule to staff and clients/facilities.
Added 4 hours ago
Client Care Coordinator FT
EHN Canada
Toronto, ON
$45,000 to $55,000 CAD / year
Full-time
EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for…
Added 4 hours ago
Part-Time Office Coordinator
Tree of Life Canada
Mississauga, ON
Part-time
The Part-Time Office Coordinator is responsible for supporting the day-to-day operation, organization and presentation of the office. This role is highly hands-on and service-oriented,…
Added 4 hours ago
Aquatic Staff II - Full Time
City of Williams Lake
Williams Lake, BC
Full-time
The incumbent is responsible to the Director of Community Services under the direction of the Aquatics Coordinator.
Added 4 hours ago
Admissions Coordinator FT
EHN Canada
Carters Point, NB
$46,000 to $52,000 CAD / year
Full-time
EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for…
Added 5 hours ago
Asset Management Technologist (Regional Water)-C1462 (Under Review)
City of London
London, ON
Reporting to the Manager, Capital Programs, the Asset Management Coordinator is responsible for maintaining an up-to-date understanding of the conditions and functioning of assets at…
Added 6 hours ago
Health, Safety & Environmental Coordinator
Stoakley-Stewart Consultants Ltd.
Cambridge, ON
Full-time
Our client is one of those rare manufacturers whose impact extends far beyond the walls of its facilities. For generations, this organization has engineered and built highly specialized…
Added 6 hours ago
Tenure-Track Assistant or Tenured Associate Professor Faculty Position in RNA Biology – Indiana University Bloomington
The RNA Society
Montreal, QC · Urban agglomeration of Montreal, QC
Full-time
…science at IUB. Researchers have access to state-of-the-art facilities for genomics, light microscopy, physical biochemistry, structural biology (cryo-electron and crystallography) and…

The Radius Group

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

‍

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

Apply About employer

More about this job

Responsibilities

Prepare, verify, and process customer invoices and statements, reviewing service records and resolving missing or unclear billing information. Monitor and close open work orders, coordinate follow-ups across teams, support customer inquiries and operational tasks, and identify ways to improve accuracy and efficiency.

Requirements

Experience in billing, invoicing, accounts receivable, or general accounting is sought, with service, construction, facilities, or trades experience considered an asset. Candidates should have customer phone support experience, strong attention to detail and organization, clear communication, Excel and general technology skills, and a collaborative, proactive approach to problem-solving.

Skills

Billing and Invoice Processing
Accounts Receivable
Numerical Accuracy
Work Order Management
Customer Service
Inbound Call Handling
Microsoft Excel
Microsoft Office
Data Entry
Time Management
Written Communication
Verbal Communication
Follow-Up and Accountability
Problem-Solving
Cross-Functional Collaboration
Process Improvement

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SedonaOffice CRM
Microsoft Office
Microsoft Excel
Billing
Invoice Processing
Accounts Receivable
Customer Invoices
Customer Statements
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Data Entry
Reporting
Fire Operations
Service Management Systems
Facilities Services
Fire and Security Services

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