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Added 25 mins ago
Care Coordinator - Temporary (7 to 8 Months) - Sick Kids Hospital
Ontario Health atHome
Toronto, ON
Full-time
As a Hospital Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers…
Added 55 mins ago
Program Manager, Full-Time
Taproot Community Support Services
Parksville, BC
Full-time
…families, caregivers, MCFD, Indigenous partners, community service providers, clinical professionals, and internal care teams, this role serves as a key liaison and coordinator in the…
Added 1 hour ago
Shipping Coordinator - Afternoon Shift
Steelway Building Systems
Aylmer, ON
Full-time
…wide range of talents, skills, and backgrounds. The Shipping Coordinator plays an important role in ensuring our products are delivered safely, efficiently, and on time while providing…
Added 1 hour ago
Shipping Coordinator - Day Shift
Steelway Building Systems
Aylmer, ON
Full-time
…wide range of talents, skills, and backgrounds. The Shipping Coordinator plays an important role in ensuring our products are delivered safely, efficiently, and on time while providing…
Added 1 hour ago
Coordonnateur de projet
Soletanche Freyssinet
Vancouver, BC
Full-time
The Project Coordinator supports the implementation of projects by coordinating activities, monitoring work and communicating with stakeholders. He/she contributes to the respect of…
Added 1 hour ago
Fire Operations Support Coordinator
The Radius Group
Richmond, BC
Full-time
As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and…
Added 2 hours ago
Senior Operations Coordinator, Regional Communities
Jewish Federation of British Columbia (JFBC)
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
Working closely with Federation’s operation and service providing departments, the Senior Operations Coordinator develops efficient systems, manages budgets and data, coordinates…
Added 2 hours ago
Coordinateur administratif/Coordinatrice administrative
Gamache Group
Saint-Paul, QC
Full-time
Administrative Coordinator (a French description will follow)
Added 2 hours ago
Project Coordinator
Rexel Canada
Ottawa, ON
Full-time
As the Project Coordinator based in Ottawa West, you will oversee day-to-day assigned projects providing advice and guidance as required. Reporting to the Project Manager, you will provide…
Added 3 hours ago
Ticketing Services & Entertainment Coordinator
Westerner Park
Red Deer, AB
Full-time
Westerner Park is seeking a full-time Ticketing Services & Entertainment Coordinator to join our dynamic team. The Ticketing Services & Entertainment Coordinator is responsible for…
Added 3 hours ago
Site HR Coordinator
Ledcor
AB · Fort Saskatchewan, AB
Full-time
Bring your HR expertise to the heart of the action. As a Site HR Coordinator based in Fort Saskatchewan, Alberta, you will play a pivotal role in supporting employees and project leaders in…
Added 3 hours ago
Program Coordinator, Children & Youth
Jewish Federation of British Columbia (JFBC)
BC · West Vancouver, BC
Full-time
The Program Coordinator, Children & Youth, is responsible for planning and implementing programs and services for children and youth (ages 0–12). Programming must be engaging, safe, and…
Added 4 hours ago
Training Coordinator
Blue Door Support Services
Aurora, ON
$50,000 to $55,000 CAD / year
Minimum of 1-2 years’ work experience in a social service field (preferred).
Added 4 hours ago
Specialist, Intervenor
Canadian National Institute for the Blind
Kitchener, ON
$28.83 CAD / hour
Provide one on one service and support to individuals who are Deafblind in the home or the community.
Added 4 hours ago
Care Team Coordinator
ParaMed Home Health Care
Windsor, ON
Part-time
As a Care Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 4 hours ago
Scheduling Coordinator
ParaMed Home Health Care
Windsor, ON
Part-time
As a Scheduling Coordinator you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 4 hours ago
Logistics Coordinator - Bd Albert-Hudon Montréal-Nord, QC H1G 3L1 1
Kuehne+Nagel
Montreal, QC
Full-time
…Albert-Hudon in Montreal-Nord is looking for a new Logistics Coordinator to join our Contract Logistics…
Added 4 hours ago
Training Coordinator (Commercial Aviation Maintenance Training)-EN
CAE
Montreal, QC
Full-time
Identify opportunities to improve administrative and operational processes to enhance efficiency and service delivery.
Added 4 hours ago
Scheduling Coordinator - Part Time
ParaMed Home Health Care
Ottawa, ON
Part-time
As a Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 4 hours ago
Substitute CNC Educator
The Immigrant Education Society
Calgary, AB
Reporting to the Senior Coordinator, Languages and Childminding, the CNC Educator provides professional care and supervision for newcomer children under the guidance of the Lead CNC…
Added 4 hours ago
On-Site Service Coordinator (contract)
Scandinavian Building Services
AB · Edmonton, AB
Contract
…operated business in Edmonton Alberta in 1956 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values…
Added 4 hours ago
Donor Services Coordinator
The Salvation Army Canada and Bermuda Territory
AB · Edmonton Regional Office
Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 4 hours ago
Marketing Officer (Term Position)
Banff Centre for Arts and Creativity
Banff, AB
Full-time
…communication plans for Banff Centre in collaboration with program, service, and administrative…
Added 4 hours ago
Inventory & Logistics Coordinator
GreenMantra Technologies
Brantford, ON
$50,000 to $75,000 CAD / year
Full-time
The Inventory & Logistics Coordinator is responsible for maintaining inventory accuracy, managing shipping and receiving activities, coordinating logistics operations, and ensuring timely…
Added 4 hours ago
Event Coordinator, BCP
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
The Events Coordinator provides administrative, coordination and operational support to the Evets team and contributes to the effective planning and delivery of events at BC Place.

The Radius Group

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

‍

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, verify, and process customer invoices and statements, reviewing service records and resolving missing or unclear billing information. Monitor and close open work orders, coordinate follow-ups across teams, support customer inquiries and operational tasks, and identify ways to improve accuracy and efficiency.

Requirements

Experience in billing, invoicing, accounts receivable, or general accounting is sought, with service, construction, facilities, or trades experience considered an asset. Candidates should have customer phone support experience, strong attention to detail and organization, clear communication, Excel and general technology skills, and a collaborative, proactive approach to problem-solving.

Skills

Billing and Invoice Processing
Accounts Receivable
Numerical Accuracy
Work Order Management
Customer Service
Inbound Call Handling
Microsoft Excel
Microsoft Office
Data Entry
Time Management
Written Communication
Verbal Communication
Follow-Up and Accountability
Problem-Solving
Cross-Functional Collaboration
Process Improvement

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SedonaOffice CRM
Microsoft Office
Microsoft Excel
Billing
Invoice Processing
Accounts Receivable
Customer Invoices
Customer Statements
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Data Entry
Reporting
Fire Operations
Service Management Systems
Facilities Services
Fire and Security Services

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