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Added 18 mins ago
Project Coordinator, Value Management and Delivery Office, Innovation and Delivery (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
Full-time
Working in the Delivery Centre of Expertise as a Project Coordinator reporting to the Director, you are thoroughly organized and structured, analytical and detail-oriented, while taking an…
Added 1 hour ago
Food Service Supervisor - Grid 29
George Derby Care Society
Burnaby, BC
Up to $33.79 CAD / hour
…Services and in collaboration with the Dietitian and Nursing Care Coordinator oversees food service operations by visiting residents to obtain diet-related information related to…
Added 1 hour ago
Production Office Coordinator, CG (Feature)
WildBrain
Vancouver, BC
Full-time
WildBrain Studios is looking for a Production Coordinator to join our team!
Added 1 hour ago
Senior Project Coordinator – Architectural Envelope
AtkinsRéalis
Toronto, ON
Full-time
The Senior Project Coordinator - Architectural Envelope, will support the planning, coordination, execution, and reporting of architectural envelope activities throughout the project…
Added 1 hour ago
Senior Project Coordinator – Architectural Envelope
AtkinsRéalis
Toronto, ON
Full-time
The Senior Project Coordinator - Architectural Envelope, will support the planning, coordination, execution, and reporting of architectural envelope activities throughout the project…
Added 1 hour ago
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
Temporary
…successful return-to-work plans. The Disability and Wellness Coordinator will collaborate with internal and external partners to ensure compliance with applicable legislation while…
Added 1 hour ago
Intake Coordinator / Portfolio Analyst
Apex Systems
Toronto, ON
$45 to $50 USD / hour
Contract
We are seeking an experienced Intake Coordinator / Portfolio Analyst to support the intake and governance function within a large enterprise technology environment.
Added 1 hour ago
#26-15 Investigation, Assessment and Ongoing Worker
North Eastern Ontario Family and Children's Services (NEOFACS)
Timmins, ON
Full-time
Able to interpret and apply relevant legislative requirements
Added 1 hour ago
#26-13 Investigation, Assessment and Ongoing Worker
North Eastern Ontario Family and Children's Services (NEOFACS)
Timmins, ON
Full-time
Able to interpret and apply relevant legislative requirements
Added 2 hours ago
CNS Technical Instructor (2 positions available)
NAV CANADA
Ottawa, ON
Full-time
Participates in course design activities such as task analysis and training objectives, creation of the course training plan, and determining work experience requirements.
Added 2 hours ago
Unit Supplies Coordinator - Patient Care Supply
Winnipeg Regional Health Authority
Winnipeg, MB
Added 2 hours ago
Home Support Worker
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Resource Coordinator or other designate, the Home Support Worker acts as a member of the healthcare team, assisting with basic supportive care as…
Added 2 hours ago
Project Coordinator
BGIS
Toronto, ON
Full-time
With supervision, the Project Coordinator is responsible for planning, developing and delivering assigned projects within scope, schedule, and contract budget
Added 2 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…HIV, HBV, HCV, STIs, and liver diseases. The Clinical Research Coordinator – Ethics & Regulatory Affairs will complete the below listed tasks at the Chronic Viral Illness Service of the…
Added 3 hours ago
Research Project Coordinator III
Hamilton Health Sciences
Hamilton, ON
Full-time
The Research Project Coordinator III leads a team in the conduct of one or more clinical and patient-based research studies in addition to taking up the role as the primary contact for…
Added 3 hours ago
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
Full-time
Synergy Projects Ltd. is seeking a Project Coordinator/Senior to work with the project team towards the timely coordination of workflow regarding construction projects, including…
Added 3 hours ago
Office Coordinator
Russell County Hospital
NB · Chiasson Office, NB
Full-time
Office Coordinator - Adair County Clinic Job Summary: The primary role of the Clinic Manager is to manage, oversee, and support the clinical operation team members in collaboration with and…
Added 3 hours ago
Preconstruction Coordinator
FlatironDragados
Toronto, ON · Greater Toronto Area, Canada
Full-time
Are you ready to lead with precision and tackle complex challenges? As a Project Coordinator you will leverage your technical knowledge to oversee critical aspects of our projects, ensuring…
Added 4 hours ago
Contract Specialist
Hatch
Mississauga, ON
Liaison with Package Coordinator to obtain and verify technical specifications, with the Planner to verify lead times and delivery dates and with Logistics to assure cost effective and…
Added 4 hours ago
Methods & Temporary Works Coordinator
Pomerleau
Vancouver, BC
$87,000 to $112,000 CAD / year
Full-time
As a Methods & Temporary Works (M&TW) Coordinator, you will play a key role in developing and coordinating construction methodologies to ensure safe, efficient, and cost-effective project…
Added 4 hours ago
Patient Care Coordinator
Fraser Health Authority
White Rock, BC
$49.2 to $67.08 CAD / hour
Part-time
We are currently hiring for a Relief Part Time Patient Care Coordinator to join our ER team at Peace Arch Hospital located in White Rock, B.C. This position is available until approximately…
Added 4 hours ago
Registered Nurse (RN), Neonatal Intensive Care Unit - Abbotsford Regional Hospital and Cancer Centre
Fraser Health Authority
Abbotsford, BC
$41.42 to $59.52 CAD / hour
Part-time
Maternity top-up (eligibility requirements to qualify)
Added 4 hours ago
Finance Coordinator - Arbutus Medical
BLANKSLATE Partners
Remote, Canada
Full-time · Remote
Our team is growing, and we're looking for a detail-oriented Finance Coordinator to keep our day-to-day financial operations accurate and on time. You'll own core transactional accounting,…
Added 4 hours ago
Coordinator, Traffic
Apotex
Toronto, ON · North York, ON
$55,138.14 to $77,193.4 CAD / year
Acts as a key resource and subject matter expert on traffic processes and shipment requirements to coordinate and prepare all required & logistical and regulatory documentation related to…
Added 4 hours ago
Moving Coordinator
CARGO CABBIE Inc.
Toronto, ON · Etobicoke, ON
Full-time

The Radius Group

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

‍

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

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More about this job

Responsibilities

Prepare, verify, and process customer invoices and statements, reviewing service records and resolving missing or unclear billing information. Monitor and close open work orders, coordinate follow-ups across teams, support customer inquiries and operational tasks, and identify ways to improve accuracy and efficiency.

Requirements

Experience in billing, invoicing, accounts receivable, or general accounting is sought, with service, construction, facilities, or trades experience considered an asset. Candidates should have customer phone support experience, strong attention to detail and organization, clear communication, Excel and general technology skills, and a collaborative, proactive approach to problem-solving.

Skills

Billing and Invoice Processing
Accounts Receivable
Numerical Accuracy
Work Order Management
Customer Service
Inbound Call Handling
Microsoft Excel
Microsoft Office
Data Entry
Time Management
Written Communication
Verbal Communication
Follow-Up and Accountability
Problem-Solving
Cross-Functional Collaboration
Process Improvement

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SedonaOffice CRM
Microsoft Office
Microsoft Excel
Billing
Invoice Processing
Accounts Receivable
Customer Invoices
Customer Statements
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Data Entry
Reporting
Fire Operations
Service Management Systems
Facilities Services
Fire and Security Services

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