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Added 22 mins ago
EHS Coordinator
Minth North America, Inc.
Windsor, ON
$65,000 to $80,000 CAD / year
Full-time
Coordinate employee training programs on safety protocols, emergency response, and environmental stewardship.
Added 39 mins ago
Regional Sales Coordinator
AccorHotel
Jasper, AB
Full-time
We are seeking a high energy Sales Coordinator who is extremely dedicated and is willing to “go the extra mile” and able to “think out of the box.” We are looking for a hospitality career…
Added 51 mins ago
Bakery Assistant Department Manager - Full Time
Longo's
Toronto, ON · North York, ON
Full-time
Uphold company policies and procedures including health & safety, food safety and loss prevention
Added 51 mins ago
Junior Estimator
Community Fire Prevention
Port Coquitlam, BC
$55,000 to $65,000 CAD / year
Full-time
…Fire Prevention - Onyx Fire family company BC, as a full-time Coordinator/Junior Estimator! As a member of our Estimating Team, you will gain practical knowledge of local Fire & Life Safety…
Added 1 hour ago
FP Technologist
Iridian Spectral Technologies Limited
Ottawa, ON
$50,000 to $53,000 CAD / year
Full-time
Reporting: Filter Processing Supervisor or coordinator
Added 1 hour ago
Concierge
JLL
Toronto, ON
$57,000 to $60,000 CAD / year
Full-time
Anticipate, support, and fulfill resident needs, from day-to-day requests to special arrangements, including support with Property Management Software and Resident Portal access and training
Added 1 hour ago
Railcar Data Analyst
Cando Rail & Terminals
Sturgeon, AB
Full-time
Coordinate recertification training and submit certificates to Safety Centre.
Added 1 hour ago
Part-Time Professor, Electrical Trade Practices
Georgian College
ON
Part-time
Teaching and Training Adults certification and / or experience in a teaching or training capacity is an asset.
Added 1 hour ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Collect safety issues and assess patients accordingly (5%),
Added 1 hour ago
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 1 hour ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 1 hour ago
Pharmacy Assistant Manager - RPT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
Ensures prescription safety prioritizing technical functions to Pharmacy Registered Technicians and Assistants as required
Added 1 hour ago
Warehouse Associate
the Lynden Family of Companies
Halton Hills, ON
Providing information to the Supervisor, and/or Operations Manager, and/or Quality Assurance Coordinator regarding any unique situations e.g. damaged stock.
Added 2 hours ago
Technical Services Technologist Trainee Level (2 positions available - Anticipatory Staffing)
NAV CANADA
Montreal, QC
Full-time
…technology. In our team, you’ll make a difference in air navigation safety. Our skilled Technologists work every day with some of the most advanced equipment and systems in the…
Added 2 hours ago
Operations Support Coordinator
Safe Fleet
Oshawa, ON
Full-time
We are seeking a highly organized and detail-oriented Administrative Coordinator to oversee the creation, tracking, prioritization, and completion of work orders while coordinating vehicle…
Added 2 hours ago
Operations Support Coordinator
Safe Fleet
Oshawa, ON
Full-time
We are seeking a highly organized and detail-oriented Administrative Coordinator to oversee the creation, tracking, prioritization, and completion of work orders while coordinating vehicle…
Added 2 hours ago
Field Operations & Safety Coordinator – Commercial Roofing
iTeck Roofing Inc.
Mississauga, ON
Full-time
iTeck Roofing Inc. is looking for a hands-on Field Operations & Safety Coordinator to support our commercial roofing operations across the GTA.
Added 2 hours ago
Glazing Project Manager
Flynn Group of Companies
Winnipeg, MB
$75,000 to $85,000 CAD / year
Full-time
Ongoing training through Flynn University and eLearning
Added 3 hours ago
Manager, Facility Operations
Staples Canada
Richmond Hill, ON
Full-time
Oversee facilities coordinator for Retail and ensure proper coverage (day to day and on a project basis)
Added 3 hours ago
E/I Commissioning Coordinator
Shermco Industries, Inc.
Saskatoon, SK
$55 CAD / hour
Full-time
Extensive training and career development, including technical and safety programs
Added 3 hours ago
Labourer
Stella-Jones
Neepawa, MB
Performs the work safely according to applicable codes, standards and to Stella-Jones health and safety program
Added 4 hours ago
Office Coordinator
Integrated Resources, Inc ( IRI )
Mississauga, ON
$18 to $20 CAD / hour
Full-time
…departments. Additionally, provide support for supply orders for the Safety, Health, and Environment (SHE) and Facilities teams as…
Added 4 hours ago
Production Coordinator
Aversan Inc.
Montreal, QC
Full-time
…manufacturing company. Aversan delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space…
Added 4 hours ago
Project Coordinator, Transportation Structures
Entuitive
Toronto, ON
Full-time
Entuitive is looking for a Transportation Project Coordinator, based out of our Toronto office. Join our dynamic team supporting engineering projects in the transportation sector. This role…
Added 4 hours ago
Coordinator, Data & Innovation
Vancouver Foundation
Vancouver, BC
$67,100 CAD / year
Full-time
The Coordinator, Data & Innovation supports the Information Technology team by improving how Vancouver Foundation uses data and AI across the organization. Reporting to the Senior Manager,…

The Radius Group

Fire Operations Support Coordinator

Richmond, BC, Canada

Pay: Compensation: Starting at $24.00/hour.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and invoice processing and 40% focused on operations support. You’ll work closely with Fire Operations, Customer Service, Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day operational priorities.

Your attention to detail, organizational skills, and collaborative approach will directly support customer experience, cash flow, and the overall effectiveness of Fire Operations. You will be trusted to take ownership of outstanding items, communicate concerns early, and identify practical ways to improve accuracy and efficiency while supporting our commitment to creating “Customers for Life.”

Compensation: Starting at $24.00/hour.

WHY DOES OUR TEAM LOVES WORKING HERE?‍

‍Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!‍
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.‍
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.‍
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.‍
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.‍
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

‍

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

60% - Billing and Invoice Processing

Prepare and process customer invoices accurately and on time using SedonaOffice CRM and established company procedures.
Review technician notes, service reports, labour, materials, purchase information, and other supporting records before billing.
Confirm that pricing and billable charges match the services provided and resolve missing or unclear information with the appropriate team member.
Compile the information required for service and repair invoicing and keep billing work moving through to completion.
Respond to invoice questions from internal teams with clear, professional, and timely communication.
Create and send invoices and customer statements and maintain accurate billing records.
Assist with contract files, revenue and cost accrual information, and month end billing requirements as assigned.

40% - Operations Support

Monitor open work orders and follow up on missing labour, parts, documentation, approvals, or technician information needed to complete and bill the work.
Support the accurate and timely closure of work orders and keep customer and work order information up to date.
Coordinate with Account Managers, Service Coordinators, Technicians, Accounting, and other teams to resolve billing and operational issues.
Track outstanding items, document follow-ups, and help keep work moving forward.
Support the customer phone queue and respond to customer inquiries in a professional and timely manner.
Assist with data entry, reporting, document preparation, and other operational projects as needed.
Identify recurring issues and suggest practical ways to improve accuracy and efficiency.
Build strong working relationships across Fire Operations, Customer Service, Accounting, Sales, and our field teams.
Take ownership of follow-ups, communicate concerns early, and help prevent small issues from becoming delays.
Contribute to a responsive, collaborative team environment that reflects our commitment to “Customers for Life.”
Please note: this is not an exhaustive list and other responsibilities may be required.

‍

OUR IDEAL CANDIDATE

Experience in billing, invoicing, accounts receivable, or general accounting; service, construction, facilities, or trades experience is an asset.
Customer-focused experience handling inbound calls and supporting customers in a phone queue.
Detail-oriented with strong numerical accuracy and a commitment to producing reliable, accurate work.
Organized with strong time-management skills and the ability to manage multiple priorities, deadlines, and follow-ups.
Communicative with clear and professional written and verbal communication skills, including the ability to explain billing information to customers.
Tech-savvy and comfortable using Microsoft Office, particularly Excel, with the ability to quickly learn new service management and work order systems.
Collaborative with a practical approach to problem-solving and the confidence to ask questions when information is unclear or incomplete.
Proactive with strong accountability, follow-through, and a genuine interest in finding better ways to get work done.

‍

Apply About employer

More about this job

Responsibilities

Prepare, verify, and process customer invoices and statements, reviewing service records and resolving missing or unclear billing information. Monitor and close open work orders, coordinate follow-ups across teams, support customer inquiries and operational tasks, and identify ways to improve accuracy and efficiency.

Requirements

Experience in billing, invoicing, accounts receivable, or general accounting is sought, with service, construction, facilities, or trades experience considered an asset. Candidates should have customer phone support experience, strong attention to detail and organization, clear communication, Excel and general technology skills, and a collaborative, proactive approach to problem-solving.

Skills

Billing and Invoice Processing
Accounts Receivable
Numerical Accuracy
Work Order Management
Customer Service
Inbound Call Handling
Microsoft Excel
Microsoft Office
Data Entry
Time Management
Written Communication
Verbal Communication
Follow-Up and Accountability
Problem-Solving
Cross-Functional Collaboration
Process Improvement

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Training
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SedonaOffice CRM
Microsoft Office
Microsoft Excel
Billing
Invoice Processing
Accounts Receivable
Customer Invoices
Customer Statements
Work Orders
Service Reports
Technician Notes
Labour
Materials
Purchase Information
Contract Files
Revenue Accruals
Cost Accruals
Month-End Billing
Customer Service
Phone Queue
Data Entry
Reporting
Fire Operations
Service Management Systems
Facilities Services
Fire and Security Services

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