Find work in Canada.

498,484 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 17 mins ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
Advanced experience with Power BI or similar business intelligence and visualization platforms.
Added 5 hours ago
AC
Senior Manager Global Internal Audit and Internal Controls
Alimentation Couche-Tard
Laval, QC
- Internship
…remediation activities.Experience administering and utilizing GRC platforms and audit management technologies to support compliance, testing, and reporting activities (e.g., Optro, Workiva,…
Added 5 hours ago
SH
Senior Manager, Analytics & Insights
SE Health
Markham, ON
- Full-time
Proven hands-on SQL and data-discovery capability in complex, low-documentation environments; strong dashboarding (Power BI or equivalent) and data-storytelli
Added 6 hours ago
MT
Billing Compliance Analyst
McCarthy Tétrault LLP
Toronto, ON
- Full-time
Setting up matter-level, timekeeper-specific, and client-specific rates, and managing the annual rate increase cycle across all assigned vendor platforms.
Added 6 hours ago
TR
Privacy Operations Engineer
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
…maintaining API integrations and automated workflows (e.g., Power Automate, custom scripts,…
Added 7 hours ago
M
Technology Product Specialist
MNP
Calgary, AB
- Full-time
Working knowledge of analytics or BI tools (e.g., Power BI or similar) to interpret product usage data and inform decisions
Added 7 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…experienced on the world’s biggest screens. Our mission is to power awe-inspiring experiences for audiences around the…
Added 7 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…experienced on the world’s biggest screens. Our mission is to power awe-inspiring experiences for audiences around the…
Added 7 hours ago
O
Data Operations Analyst (10-Month Contract)
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Maintain investment data records across core investment platforms and follow established operational procedures.
Added 7 hours ago
M
Sr. Analyst, Visualization (RAIB)
McKesson
Mississauga, ON
- Full-time
● Experience building enterprise dashboards using Power BI, Tableau, or similar BI platforms.
Added 7 hours ago
S
Human Resources Manager
SMARTFOX
ON · Ontario, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Use HRIS and analytics tools (Workday, UKG, ADP, BambooHR, SAP SuccessFactors, Power BI, or similar) to track turnover, engagement, and hiring trends and turn them into action
Added 7 hours ago
CE
Market Fundamentals Analyst
Cenovus Energy
Calgary, AB
- Full-time
Proficiency with data analysis and visualization tools such as Excel, Databricks, Power BI, Spotfire, RStudio, Python, or similar platforms.
Added 9 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
BI/Reporting platforms: Power BI, Tableau, Looker, SSRS, Cognos, Crystal Reports
Added 9 hours ago
TR
Manager, Global Business Systems (Service Delivery)
The Redpath Group
Vaughan, ON
- Full-time
Added 10 hours ago
TI
Senior Technical Program Manager
TruVs Inc
Surrey, BC
- Full-time
Create and maintain dashboards, reports, and analytical summaries using Excel, Power BI, or other approved enterprise tools.
Added 10 hours ago
Director, Strategic Planning
Kia Corporation
Mississauga, ON
Oversee connected vehicle services, digital platforms, and mobility strategies to drive adoption, customer engagement, and recurring revenue.
Added 10 hours ago
S
Cube Developer
Synechron
Mississauga, ON
- Full-time
We are seeking an experienced Cube Developer / Power BI Developer to design, develop, and maintain enterprise semantic models, analytics solutions, reports, dashboards, and data integration…
Added 11 hours ago
WT
Python & Database Engineer
Wissen Technology
Montreal, QC
- Full-time
Exposure to cloud platforms such as AWS, Azure, or GCP.
Added 11 hours ago
BD
Data Automation Specialist
Black Diamond Group
Calgary, AB
- Full-time
Experience working with MS 365, Power Bi, Power Automate or similar platforms.
Added 12 hours ago
AC
Data and AI Analyst - Governance, Integration
Air Canada
Dorval, QC
- Full-time
Understanding of modern data and analytics platforms such as Snowflake, Dataiku, and Power BI, and how they integrate with data governance platforms and processes, is an asset.
Added 12 hours ago
C
Sr Analyst, Automation & Analytics
CIBC
Toronto, ON
- Full-time
…for developing solutions leveraging self-serve tools such as Power Apps, Power Automate, VBA Alteryx, Azure DevOps & Tableau to address business problems. The incumbent will assist in the…
Added 13 hours ago
Industrial Systems Program & Performance Lead
Amrize
Edmonton, AB · AB · Calgary, AB
…management systems, or plant production systems.Experience with Power BI, SQL, SAP, or comparable enterprise…
Added 13 hours ago
WS
People Reporting & Analytics Specialist
Workplace Safety and Insurance Board (WSIB)
London, ON
- Full-time
…governance and employee data integrity across multiple HRMS platforms and reporting…
Added 13 hours ago
A
Microsoft Fabric Platform Architect
Aplin
AB · Edmonton, AB
- Contract
Develop and maintain enterprise semantic models and reporting standards (Power BI)
Added 14 hours ago
A
Manager, Data Analytics and Reporting
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
Technical expertise: Strong hands-on experience with Power BI, Snowflake, and SQL, including data modeling, semantic models, DAX, Power Query, complex queries, data transformations, large…

The Redpath Group

Manager, Global Business Systems (Service Delivery)

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Required: 7+ years prior experience in deployment and support of software system implementations in a global environment.
Posting language: English
Posted: Oct 26, 2026

Original job description

The role of the Manager, Global Business Systems, Service Delivery is to lead, guide, and manage a team of Global IT PMO Project Leads and IT Business Analysts. The Manager, Global Business Systems is responsible for ensuring on time, on budget, and high-quality delivery of various projects. They will support the Global IT PMO Project Leads in defining and/or assisting in the definition of project objectives and oversee quality control throughout its life cycle. The Manager, Global Business Systems establishes, maintains, and improves Redpath’s ITPMO success criteria, project management processes, and effectively communicates to senior leadership.

The Manager, Global Business Systems, Service Delivery, will play a critical role in improving the team SLA’s and daily operations of the BA support services. They will ensure the service tickets are handled efficiently, overseeing specific areas such as incident management, service delivery, and customer support, while embedding governance. The incumbent will help establish performance management metrics while driving continuous improvement practices. The Manager, Global Business Systems, Service Delivery, is also responsible for generating and compiling reports to drive better overall performance within the group, working closely and collaboratively with stakeholders to prioritize tickets. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.

Salary Range - 120,000 - 160,000

Responsibilities

Health and Safety:

Having the authority and responsibility to maintain a safe and efficient working environment
Following Company health and safety standards and reporting any unsafe acts or conditions

Strategy & Planning

Manages multiple priorities and setting clear expectations for the team.
Liaise closely with aligned business partners/ management in the development and execution of defined strategies, facilitating smooth adoption of new solutions.
Work collaboratively with team to ensure tickets are closed efficiently.
Manages project governance and methodology.
Provide oversight and detailed reporting on overall portfolio financials on a regular basis.
Manage, monitor, and report on a consolidated set of projects, programs.
Work closely with other Manager, Global Business Systems to create, revise, and maintain PMO governance and structure by proactively aligning with best practices.
Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
Set and continually manage project expectations with team members and other stakeholders.
Plan and schedule project timelines and milestones using appropriate tools.
Track project milestones and deliverables.
Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
Define project success criteria and disseminate to involved parties throughout project life cycle.
Conduct project lesson-learnt and create a recommendations report to identify successful and unsuccessful project elements.
Develop and follow best practices and tools for project execution and management.
Establish governance and practices to increase communication to customers.
Any other duties as assigned

Acquisition & Deployment

Estimate the resources and participants needed to achieve project goals.
Determine and assess need for additional staff and/or consultants and make the appropriate recommendations if necessary during project cycle.
Draft and submit budget proposals and recommend subsequent budget changes when necessary.
Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.

Operational Management

Direct and manage a team of Global IT PMO Project Leads and Business Analysts.
Analyze and establish effort-based assessment for minor/ major enhancements or P1/ P2/ P3 tickets etc.
Occasionally, will plan, execute, and finalize projects according to strict deadlines and within budget in alignment with business requirements and in collaboration with the Functional Business Leads
Develop full-scale project plans and associated communications documents.
Delegate tasks and responsibilities to appropriate personnel.
Identify and resolve issues and conflicts within the team.
Identify and manage project dependencies and critical path.
Develop and deliver progress reports, requirements documentation, presentations, and other related project reports.
Proactively manage changes in scope, identify potential crises, and devise contingency plans.
Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
Build, develop, and grow any business relationships vital to the success of the project.
Ensure internal general controls are considered throughout project life cycles and follow Redpath change management processes

Qualifications

Education

Required:

University degree or college diploma in the field of business administration, management information systems or equivalent practical experience
Business Analysis training
Project Management Fundamentals training

Considered an Asset:

PMP Certification
ITIL Foundations Certification

Work Experience:

Required: 7+ years prior experience in deployment and support of software system implementations in a global environment.

Knowledge Required

Competent and proficient understanding of business application platforms.
In depth and working knowledge of ServiceNow.
Experience supporting HFM, InEight Cloud, InEight Document, SharePoint, Intelex Safety, Oracle Fusion, PowerBi solution.
Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
Proven experience in Business Analysis with strengths in gathering and analyzing requirements and proposing and executing solutions.
Demonstrated project management skills; Business Analysis and Project Management Fundamentals training or PMP designation asset.
Fluent English language skills.

Personal Attributes

Experience working both independently and in a team-oriented, collaborative environment is essential.
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Reacts to project adjustments and alterations promptly and efficiently.
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Ability to defuse tension among project team, should it arise.
Ability to bring project to successful completion through political sensitivity.
Strong written and oral communication skills.
Strong interpersonal skills.
Keen attention to detail.
Ability to conduct research into system issues and products as required.
Customer service skills an asset.
Persuasive, encouraging, and motivating.

Additional Requirements:
Global travel as required for the purpose of meeting with clients, stakeholders, or off-site personnel/management

Candidate could be in either the Vaughan or North Bay Office locations

Apply About employer

More about this job

Responsibilities

Lead Global IT PMO Project Leads and Business Analysts, overseeing project delivery, governance, budgets, timelines, and quality. Improve service ticket operations and SLAs, establish performance metrics, and report on portfolio and team performance while collaborating with stakeholders.

Requirements

Requires a university degree or college diploma in business administration, management information systems, or equivalent experience, along with business analysis and project management fundamentals training. Requires 7+ years of experience deploying and supporting software implementations in a global environment, proficiency with ServiceNow and business application platforms, and strong project management, analytical, communication, and leadership skills.

Skills

Project Management
Business Analysis
Service Delivery
Incident Management
Project Governance
Team Leadership
Stakeholder Management
Requirements Gathering
Budget Management
Risk Management
Continuous Improvement
Performance Reporting
Customer Support
Change Management
Problem-Solving
Communication

Visa sponsorship

Not detected in the job text

Keywords

Global IT PMO
Project Management
Business Analysis
Service Delivery
Service-Level Agreements
Incident Management
Project Governance
Portfolio Management
Budget Management
Requirements Gathering
Change Management
Continuous Improvement
ServiceNow
HFM
InEight Cloud
InEight Document
SharePoint
Intelex Safety
Oracle Fusion
Power BI
PMP Certification
ITIL Foundation
Business Applications
Software Implementation
Project Reporting
Customer Support

Report this job