Program and Process Analyst, Talent Acquisition

ABOUT US
Almost 1.3 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2051. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.
 
WHAT WE OFFER
Recognized by Forbes as one of Canada’s Best Employers, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipal Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE
Reporting to the Manager, Talent Acquisition, this position provides reporting, analytical and systems support to Talent Acquisition. The position develops reports, dashboards, and analyses of recruitment, onboarding, and other talent-related data to identify trends and provide information that supports Talent Acquisition planning and operational decision-making. The position also supports the effective operation and continuous improvement of the Applicant Tracking System (ATS), including system configuration, testing, data integrity, access, troubleshooting and user support. Working with Talent Acquisition, internal technical resources and the ATS vendor, the position analyzes business requirements and recommends system and process enhancements to support recruitment operations.

WHAT YOU'LL BE DOING

• Develops and maintains Talent Acquisition reports, metrics and dashboards and prepares scheduled and ad-hoc reporting using ATS data and other available reporting tools.
• Collects, validates, analyzes and interprets recruitment and onboarding data to identify trends and issues and prepares reports and presentations to support Talent Acquisition planning and operational decision-making.
• Conducts research and analysis and provides input to Talent Acquisition initiatives, projects, and work plans.
• Provides reporting and analytical support for other talent-related programs and initiatives, as assigned.
• Maintains and supports ATS configuration, electronic workflows, system access and related processes in accordance with established requirements and standards.
• Provides day-to-day ATS support, investigates and troubleshoots user and system issues and coordinates resolution as required.
• Monitors data integrity and adherence to established system and data standards and performs audits and quality assurance activities.
• Supports Talent Acquisition programs and initiatives, including assisting with outreach and engagement activities with external partners.
• Provides support for end-to-end recruitment activities, as assigned, in accordance with Branch and Department objectives. 
• Conducts research and analysis and provides input to Talent Acquisition initiatives, projects and work plans.
   

WHAT WE'RE LOOKING FOR

• Successful completion of a University degree or approved equivalent combination of education and experience.
• Minimum three (3) years experience in a talent acquisition environment administering an Applicant Tracking System (ATS), Human Resources Information Systems (HRIS) or similar enterprise software platform, including experience preparing reports and dashboards, and analyzing data to identify trends and issues in support of operational decision-making.
• Advanced skills in virtual platforms and MS Office Suite.
• Strong report writing, research, and analytical skills, with the ability to prepare clear reports and presentations and meeting established deadlines.
• Ability to work independently and with teams and with ability to manage competing priorities.
• Demonstrated ability in the Region’s core competencies.