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The Reynolds and Reynolds Company

IT Technician

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Position Description

We are seeking a skilled and motivated IT Technician to join our IT Operations team in Mississauga, ON. As an IT Technician, you will troubleshoot, maintain, and repair datacenter and end-user systems, including hardware, operating systems, networks, and applications. You will work across a broad range of infrastructure technologies, helping to ensure reliable and secure IT services for the organization.

This position is ideal for someone who enjoys solving technical problems, learning new technologies, and working in a fast-paced IT environment.

Key Responsibilities

Support and maintain IT infrastructure, datacenter equipment, and end-user systems.
Troubleshoot hardware, software, network, and system performance issues.
Monitor system health and analyze logs, alerts, and diagnostic data.
Assist with IT operations, infrastructure deployments, and system upgrades.
Follow configuration management and operational best practices.

Training

6 months of hands-on training.

Requirements

IT degree or college diploma, or relevant industry standard certifications (CompTIA A+, Microsoft Administrator, etc.).
Excellent communication skills.
Ability to work independently and prioritize tasks effectively.
Must be able to identify colors necessary to terminate and inspect Cat 6 cables.
Familiarity with networking concepts such as TCP/IP, DNS, DHCP, and routing protocols.
Strong technical skills in hardware and software troubleshooting.
Must be able to lift at least 50 pounds on a consistent basis.
Must be willing/able to be on your feet and walk for extended periods of time, sometimes your full shift.
Must be willing and able to be able to work in tight spaces (e.g. ceiling plenums, IDFs, and under desks).
Must be willing/able to sit for extended periods of time.
Must be able to climb a ladder repeatedly and work overhead to perform certain tasks including but not limited to installation of infrastructure cabling, wireless access points, access control, and camera.
Valid Driver&#039
s License with no major moving violations in the last 3 years.

Benefits

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

Medical, dental, vision, and life insurance
Pension plan (100% company match up to 6%)
Professional development and training
Promotion from within
Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
Paid vacation and sick days
Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

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More about this job

Responsibilities

Support and maintain datacenter infrastructure and end-user systems, troubleshooting hardware, software, network, and performance issues while monitoring system health and diagnostic data. Assist with IT operations, infrastructure deployments, and upgrades, following configuration management and operational best practices.

Requirements

Requires an IT degree or college diploma, or relevant industry certifications, along with strong hardware and software troubleshooting skills and familiarity with TCP/IP, DNS, DHCP, and routing protocols. The role also requires effective communication, independent task prioritization, physical ability to perform installation and maintenance work, color identification for Cat 6 cabling, and a valid driver's license with no major moving violations in the past three years.

Skills

Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
IT Infrastructure Support
Datacenter Operations
System Monitoring
Log Analysis
Diagnostic Analysis
TCP/IP
DNS
DHCP
Routing Protocols
Configuration Management
Infrastructure Deployment
Communication
Task Prioritization

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Pension Plan
Professional Development
Training
Paid Vacation
Paid Sick Days
Referral Bonuses
Hybrid Work Schedule

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
IT Infrastructure
Datacenter Equipment
End-User Systems
Hardware
Operating Systems
Networks
Applications
System Performance
System Health Monitoring
Log Analysis
Alerts
Diagnostic Data
Infrastructure Deployment
System Upgrades
Configuration Management
TCP/IP
DNS
DHCP
Routing Protocols
Cat 6 Cables
CompTIA A+
Microsoft Administrator
Wireless Access Points
Access Control
Security Cameras
Infrastructure Cabling
IT Troubleshooting

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