Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 19, 2026

Hiring at a glance

View jobs

Open jobs: 1,897
Employers: 512

Advertised starting pay

Average starting payCAD / hour: $19.74Across 218 listings
Average starting payCAD / year: $45,969Across 48 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%138 listings
On-site: 91%1,726 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (175), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Customer Service Representative
Motion
Vaughan, ON
Full-time
Under close supervision, the Customer Service Representative is responsible for
Customer Service Representative, Retail Operations
Belron Canada inc
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
Full-time
Bilingual Customer Service Representative
Hays
Montreal, QC
$20 to $22 CAD / hour
Contract
A well-established organization operating within the home improvement and customer engagement space is seeking multiple Bilingual Customer Service Representatives to support increased…
Customer Service Representative
Airboss
Kitchener, ON
As the Customer Service Representative, you will be supporting our customers as our first point of contact.
Customer Service Representative - Contemporary Coachwork South
AutoCanada Inc.
Calgary, AB
Up to $21 CAD / hour
Full-time
…innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our…
Lead Customer Service Associate
SPS North America
Toronto, ON
The Lead Customer Service Associate serves as a front-line leader responsible for delivering exceptional customer service while providing guidance, support, and direction to customer…
Customer Service Representative
CAE
Montreal, QC
Full-time
The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first…
Bilingual Customer Service Representative
Hays
Toronto, ON
$20 to $22 CAD / hour
Contract
A well-established organization operating within the home improvement and customer engagement space is seeking multiple Bilingual Customer Service Representatives to support increased…
Customer Service Agent (PT)
Jazz Aviation LP
Fort McMurray, AB
Part-time
Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work
Customer Service Agent (PT)
Jazz Aviation LP
Kamloops, BC
Part-time
Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work
Customer Service Representative
The Royal Conservatory of Music
Toronto, ON
Part-time
Customer Service Associate (Seasonal Part-Time)
La Maison Simons
Toronto, ON · Yorkdale Shopping Centre
Part-time
Customer Service Representative
Genuine Parts Company
Sudbury, ON · UAPINC
Full-time
Under close supervision, the Customer Service Representative is responsible for
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Lethbridge, AB
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Customer Service Representative (Calgary South)
Trail Appliances AB/SK
Calgary, AB
Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
From $17.6 CAD / hour
Full-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Bilingual Customer Service Representative
United Trimen
Toronto, ON · United Trimen Toronto-Ontario-URS
Full-time
Our employees exhibit a friendly, collaborative, team-oriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we…
Part time Overnight Customer Service Representative
Circle K
Dartmouth, NS
Part-time
As a Customer Service Representative, you will enjoy:
Bilingual Customer Service Representative
Kelly Services (Canada), Ltd.
Milton, ON
Full-time
Our customer located in Milton, Ontario, is looking for Bilingual (English/French) Customer Service Representatives who are fluent in both verbal and written forms, to join their team on a…
Customer Service Representative - Speedy Glass
Belron Canada inc
Nanaimo, BC
Full-time
Customer Service Representative - (FT)
Prometric
Toronto, ON
$38,000 CAD / year
Full-time
Customer Service Associate
Dempsey Corporation - Global Distribution
Toronto, ON
$40,000 to $48,000 CAD / year
Part-time
Dempsey is looking for a capable, motivated individual to join our Customer Care & Service Delivery team.
Customer Service Representative - UniFirst (18 Month Contract)
UniFirst Corporation
Taber, AB
Full-time
UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the…
Customer Service Representative, Investors Edge - 6 Months Contract
CIBC
Toronto, ON
Full-time
As a member of the Investor Services Inc (ISI)
Customer Service Representative - ACX Waverley
AutoCanada Inc.
Winnipeg, MB
$40,000 to $45,000 CAD / year
Full-time
…innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our…

The Royal Conservatory of Music

Customer Service Representative

Toronto, ON, Canada

Pay: $20.09 per hour
Job type: Part-time
Apply by: Sep 19, 2026

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The role involves managing customer expectations and resolving inquiries via telephone, email, and live chat for various RCM programs. Responsibilities include maintaining communication logs, processing administrative tasks, and updating customer tickets.

Requirements

Candidates should possess strong interpersonal and communication skills in English, with proficiency in Mandarin, Cantonese, or French highly desired. Ability to work in a fast-paced environment and familiarity with Microsoft Office Suite are required.

Experience

0 to 2 years

Working hours

40 hours per week

Work arrangement

On-site

Skills

Customer Service
Interpersonal Skills
English Proficiency
French Proficiency
Mandarin Proficiency
Cantonese Proficiency
Microsoft Office Suite
Multi-tasking
Communication Skills
Administrative Tasks
Ticket Management
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Certificate Program
Microsoft Office
Inbound Calls
Live Chat
Ticket Systems
Multilingual
Administrative Support
Music Education
Customer Experience

Original job description

The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. It is also a leader in the development of early childhood education programs and arts-based social programs, and presents a diverse range of concerts featuring the finest Canadian and international artists in its magnificent performance space, Koerner Hall. Please visit www.rcmusic.com for more information.

What is the Opportunity?

The Customer Service Representative (CSR) with the RCM Certificate Program will work both independently and in collaboration with team members and internal departments to appropriately manage customer expectations with diplomacy and tact providing a superior customer service experience. The CSR team is responsible for the organization’s front-line interactions with customers for a number of departments, primarily the Certificate Program (Examinations); but also for Teacher Certification, Digital Learning, the online Bookstore, and the Smart Start international programs.

Service hours are 9:00 a.m. - 9:00 p.m. ET Monday through Friday, and 9:00 a.m. - 5:00 p.m. ET on Saturdays, and customer service is offered in English (spoken/written), French (spoken/written), Mandarin (spoken), and Cantonese (spoken). We are currently seeking candidates who have flexible availability for shifts, and who are proficient in Mandarin, Cantonese and/or French, in addition to English.

Main Duties & Responsibilities

Handle inbound telephone inquiries/concerns.
Respond to e-mailed/mailed inquiries/concerns.
Respond to live chat inquiries/concerns.
Maintain communications logs of customer inquiries.
Open, process, or complete tickets for customer inquiries from all channels above and update customers as needed.
Process assigned administrative tasks within tight deadlines.
Send customer notifications (email/phone) for identified Certificate Program registration/exam issues as required.
Work in compliance with the provisions of The Occupational Health & Safety Act and its regulations and complies with the organization’ Health & Safety Policy.
Perform other duties as required.

What We're Looking For

Well-developed interpersonal skills with a customer-driven approach to answering questions and resolving concerns with diplomacy and tact.
Well-honed communication skills in English, written and verbal.
Ability to speak and provide service in Mandarin/Cantonese and/or French is desired.
Attention to detail, ability to learn quickly, multi-task, and make sound judgments in a fast-paced working environment.
Comfortable learning/working with new software and Microsoft Office Suite.
Knowledge of RCM Certificate Program is an asset.

Hourly Rate

$20.09 per hour

Additional Information

Currently seeking candidates with flexibility for shifts during service hours 9:00 a.m. - 9:00 p.m. ET Monday through Friday, and 9:00 a.m. - 5:00 p.m. ET on Saturdays.
Working with confidential data and matters.
Requires sitting for long periods, looking at a computer monitor, extensive keyboard use, and use of a telephone headset.
This opportunity is for a current vacancy.
AI Disclosure: AI is not being used to screen, assess, or select applicants.

How to Apply

Interested candidates are asked to submit a cover letter and current résumé online (please upload a single file combining both documents) at https://www.rcmusic.com/about-us/careers-at-the-royal-conservatory. Applications will be accepted until a suitable candidate has been identified.

The RCM thanks all applicants for their interest in this position; however, only those selected for an interview will be contacted.

The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Human Rights, Inclusion and Equity Policy, accommodation will be provided at any stage of in the recruitment and selection process. Applicants are asked to make their accommodation needs known when they have been contacted for an interview.

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