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The Salvation Army Canada and Bermuda Territory

Assistant Store Manager

Toronto, ON, Canada
East York Thrift Store, Canada

The target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71. · Full-time

Apply on salvationarmyca.wd3.myworkdayjobs.com About employer

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Job details

Pay: The target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71.
Job type: Full-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:

This position provides support to the Store Manage and supervision of all operational areas of the retail store. This position ensures the mission of The Salvation Army is supported by the Thrift Store generating funds and influencing positively the communities in which it operates.

Location of the position will be at 60 Overlea Blvd, Toronto, ON, M4H 1B6

ACCOUNTABILITIES:

The incumbent may perform all, some, or similar range of duties.

Oversee safety of all customers, staff, and volunteers while in the store
Assist with planning of store layouts and ensures attractiveness of store
Handle customer concerns or complaints in a timely and courteous manner
Support the Store manager/Corps Officer in ensuring all cash operations are carried out according to Salvation Army Policy and Procedures and nightly deposits are secure
Oversee control of inventory by ensuring store donations are retrieved, sorted, and priced appropriately
Provide direction and support to staff in the absence of Store Manager
Participate in interviews and hiring
Provide orientation and training, Provides feedback for performance management of staff in compliance with Divisional and Territorial standards
Assist in planning of store sales, promotions, and auctions
Plan staff schedule, staff meetings, and training sessions
Sort, price, stock various goods

Health and Safety

Works in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Support Store Manager/Corps Officer in ensuring that all staff are aware of emergency procedures and are prepared to implement them immediately as necessary.
Ensures the proper procedures are followed in the event of a workplace injury or illness, conducting incident investigations as applicable. Performs other work-related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT:

Internal: Store Manager, Corps Officer(s), volunteers, staff External: Community, external vendors

MANAGERIAL/TECHNICAL RESPONSIBILITIES:

Reports directly to the Store Manager. Direct reports: None. This position supervises staff members and volunteers in the absence of Store Manager/Corps Officer.

FINANCIAL AND MATERIAL MANAGEMENT:

Moderate material responsibilities.
Regular responsibility for minor financial matters and for wise use of own resources.
May be authorized to handle small amounts of cash. Little input to annual budget or revenue projections.

WORKING CONDITIONS:

This is a permanent full-time position.
Working environment is in a store.
Flexibility in work schedule is required.
Work schedule will vary from week to week and will include weekdays and/or Saturdays.
Required to stand for long periods with frequent twisting, bending, crouching, and reaching is required.
Ability to lift/move on a regular basis up to 29 pounds.
Travel is required for this position to attend meetings, etc.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Alternative combination of education and Experience may be considered.

Education, Qualifications and Certifications:

Completion of a formal post-secondary program or specialized courses in Retail Management or equivalent.
Alternative combinations of education and experience may be considered.

Experience and Knowledge:

Two (2) years of prior related retail store experience, specifically in secondhand merchandise preferred.
Basic accounting experience is required.
Cash handling experience is required.
Experience with cash registers and related processes and procedures, i.e., bank deposits, summary reports, etc.
Proficient in Microsoft Office applications.
Experience with specific systems/programs related to The Salvation Army is an asset.

Skills and Capabilities:

Able to work within a team environment to provide direction, resolve conflict, ensure appropriate use of donations.
Excellent organizational, interpersonal and communication skills (written and oral).
Results driven with superior time management skills and the ability to delegate effectively.
Experience in performing administrative tasks.
Team player: ability to work in a compassionate, respectful, and non-judgmental manner.
Familiarity with cash handling, pricing, sorting procedures, product display and promotion guidelines.

Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.

Compensation:

The target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Apply on salvationarmyca.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, including inventory control, cash management, and staff supervision. They ensure the store maintains safety standards while providing excellent customer service and supporting the mission of The Salvation Army.

Requirements

Candidates must have a post-secondary education in Retail Management or equivalent and at least two years of related retail experience. Proficiency in Microsoft Office, strong communication skills, and the ability to handle cash and inventory are required.

Skills

Retail management
Cash handling
Inventory control
Staff supervision
Customer service
Performance management
Training and orientation
Microsoft Office
Time management
Conflict resolution
Administrative tasks
Health and safety compliance
Communication skills
Organizational skills
Team leadership

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Thrift Store
Inventory Control
Cash Handling
Staff Supervision
Performance Management
Health and Safety
OH&S Act
Microsoft Office
Customer Service
Donation Processing
Merchandising
Sales Planning
Administrative Support
Non-profit
Community Engagement
Training
Scheduling
Incident Investigation
Retail Operations

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Work requirements

Jobs in Canada