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Added 12 mins ago
B&
Building Operator
Black & McDonald Limited
Regina, SK
- Full-time
Under the direction of the Facilities, Maintenance and Operations (FMO) Account Manager, the Building Operator will have overall responsibility of maintaining assigned client's facilities…
Added 12 mins ago
SG
Sales Manager - Montreal, Quebec - Legacy Division (Full Time)
Southern Glazer’s Wine and Spirits, LLC
Montreal, QC
- Full-time
By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of…
Added 12 mins ago
S
Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager, Provincial Overdose Mobile Response Team (MRT), the MRT Crisis Intervention Specialist provides training, education and crisis response to first…
Added 12 mins ago
TC
Live-In Caretaker - Contractor Position
Taproot Community Support Services
Chilliwack, BC
- Contract
Report to Program Manager on a regular basis and in bi-monthly check-ins
Added 27 mins ago
IF
Product Manager, Salesforce Hub
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…feel confident and secure about their future? As a Product Manager, Salesforce Hub, you will play a key role in supporting business units in understanding and documenting their needs,…
Added 27 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
Within the context of a client and family centered model of care and, in accordance with Vancouver Coastal Health’s (VCH) values, “ We Care for Everyone, We are Always Learning, and We…
Added 27 mins ago
RB
Portfolio Management Assistant
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
By providing proactive and timely customer service, you will respond to client inquiries and update our systems with information or team tasks that need to be completed
Added 27 mins ago
RB
Client Advisor
Royal Bank of Canada
Carman, MB
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 27 mins ago
CC
Retail District Manager - BC
Canna Cabana
Vancouver, BC · Yaletown, Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
Canna Cabana is looking to hire District Manager in British Columbia based in greater Vancouver area to expand its footprint in the province. The Retail District Manager, BC will be…
Added 27 mins ago
SC
préposé(e) aux services – Syndiqué | Funeral Attendant - Union
Service Corporation International
Longueuil, QC
- Full-time
A Funeral Attendant reports to the Location Manager and is responsible for assisting with all funeral home and cremation related duties. Other general duties include meeting the general…
Added 27 mins ago
CF
Personal Trainer
Crunch Fitness Canada
London, ON
- $25 to $40 CAD / hour
- Full-time
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts),…
Added 27 mins ago
CF
Personal Trainer
Crunch Fitness Canada
North Dumfries, ON · Galt, ON
- $25 to $40 CAD / hour
- Full-time
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts),…
Added 27 mins ago
R
Senior Manager, Special Loans
RBC
Toronto, ON
- Full-time
…Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities…
Added 27 mins ago
R
Client Advisor
RBC
Quebec, QC
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 27 mins ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Mont-Royal, QC
- Full-time
Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)
Added 27 mins ago
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Administrative Assistant
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 27 mins ago
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Senior Marketing Manager
PwC
Toronto, ON
- Full-time
As a Senior Marketing Manager, you will lead the development and delivery of integrated B2B marketing strategies that advance PwC Canada’s business priorities. You will partner with senior…
Added 27 mins ago
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Marketing Senior Associate
PwC
Toronto, ON
- Full-time
Support the Marketing Manager in translating business priorities, client needs and market insights into clear marketing plans and activities
Added 27 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
Toronto, ON · North York, ON
- Full-time
We believe our systems team should be proactive, trusted advisors, not reactive service providers. That means staying engaged with clients well beyond go-live, ensuring the systems we…
Added 27 mins ago
AC
Global Mobility Tax - Manager
ACCA Careers
Calgary, AB
- Full-time
As a Global Mobility Tax Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential in working…
Added 27 mins ago
M
Technology Product Specialist
MNP
Calgary, AB
- Full-time
Make an impact with our Solution Delivery team as Technology Product Specialist. This diverse team of professionals effectively drives change and successful outcomes while ensuring…
Added 27 mins ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
As a Senior Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential as a tax technical…
Added 27 mins ago
A
Manager, Software Engineering - 12 Month Temporary
Aviso
Vancouver, BC
- $145,000 to $160,000 CAD / year
- Full-time
We're looking to fill an opening for a 12 Month Temporary Manager, Software Engineering to join our Technology Team.
Added 27 mins ago
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Customer Service Manager
PolicyAdvisor
Oakville, ON
- $60,000 to $70,000 CAD / year
- Full-time
We are looking for a talented Customer Service and Operations manager interested in a high growth role at an early stage, well-funded startup. Our team is small, but growing, so your role…
Added 27 mins ago
A
Operational Due Diligence Associate Analyst (New Grad Opportunity)
Albourne
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
We are seeking an Operational Due Diligence (ODD) Associate Analyst to join our team in Toronto. This role is ideal for new graduates or early-career professionals interested in alternative…

The Salvation Army Canada and Bermuda Territory

Client Care Support (Temp Fixed Term)

Edmonton, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
This role works directly with participants to assist with social and recreational activities and encourage engagement in community-based programs. This position also supports case management functions, connects participants to external resources, assists with life skills development, and contributes to program delivery, including safe food handling and leading group activities as needed. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

ACCOUNTABILITIES:
• Support delivery of program services that support participants’ physical, social, emotional, and spiritual well being as assigned by the Supervisor.
• Assist in conducting interviews, assess participant needs, and complete referrals for services such as funding, treatment, and daily living supports.
• Complete intake, discharge, and service cessation processes in accordance with program requirements.
• Pack or dispose of participant belongings in alignment with organizational policy.
• Respond to crises and emergencies, utilizing de escalation techniques and appropriate interventions.
• Assist with social, recreational, community, and life skills activities.
• Support participant development in areas such as hygiene, laundry, cooking, food handling, and general daily living skills.
• Encourage positive decision making and problem solving through a participant centered, self determination approach.
• Facilitate social skill development and promote healthy interpersonal interactions in collaboration with the team.
• Assist participants in maintaining clean, organized, and clutter free living spaces.
• Provide case management support as required.
• Operate a program transport vehicle (up to 7 passengers) when needed.
• Assist with food preparation and cooking duties as assigned.
• Administer Naloxone in cases of suspected opioid poisoning and provide first aid within certification and safety guidelines.
• Administer urine drug screening tests in accordance with program protocols.
• Assist in maintaining adequate supplies and help ensure program equipment is in good working order.
• Address rule violations, document incidents, and notify appropriate staff.
• Contribute to training and orientation of new or existing staff.
• Participate in program development, policy implementation, and special events as requested.
• Maintain a clean, organized work environment and submit service requests when needed.
• Manage medication storage, administration, dispensing, and documentation in line with program requirements.
• Assist facilitators with participant classes, including cooking, leadership, and teamwork activities.
• Uphold respectful, collaborative relationships with interdisciplinary team members and report relevant participant or workplace concerns.
• Complete all required documentation, including Transitional Plans, case notes, and incident reports, in accordance with organizational and legal standards.
• Attend staff meetings, case management meetings, internal training, and external meetings as directed.
• Prepare reports, surveys, and statistical data when requested.
• Perform other duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT
Internal: Ministry Unit leadership, staff, and volunteers.
External: guests/clients of ministry unit in person.

MANAGERIAL RESPONSIBILITIES:
• Reports directly to the Program Manager.

FINANCIAL AND MATERIALS MANAGEMENT:
• Maintain confidential files and reports.
• Maintain a pool of resources of other community services for easy accessibility.

WORKING CONDITIONS:
• Work is primarily performed in the office environment, mostly within a ministry unit or facility.
• Work requires lifting/twisting/bending and patterns of sitting/standing for long periods of time.
• May work with (commercial) kitchen equipment.
• The incumbent may interact with individuals displaying challenging behaviours.
• This role may require shift work, work over weekends, statutory holidays and extended hours.
• Multi-site work may be required.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS:
• Post-Secondary education/training in a human service related field.
• Must have a valid Driver’s License and Clean Drivers Abstract.
• Current certification in Standard First Aid with Level C CPR.
• Current certification in Non-Violent Crisis Intervention.
Experience and Knowledge Requirements:
• Minimum one year of related experience in a social services or mental health setting.
• Experience working with computer and software programs/system.
• Alternative combination of education and experience may be considered.
Skills and Capabilities:
• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Excellent interpersonal and communication skills, including active listening, empathy, and the ability to work effectively with staff, clients, families, volunteers, and visitors from diverse cultural backgrounds.
• Ability to encourage personal life skill development by showing, teaching, talking, and developing appropriate, respectful relationships.
• Ability to offer care in a respectful manner, to assess and report changes in physical and emotional well-being and to offer a compassionate approach to each client and their family.
• Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health concerns.
• Strong oral and written communication skills.
• Ability to deescalate situations with strong conflict resolution skills.
• High level of integrity, confidentiality, and professional ethics, with a balanced sense of fairness and flexibility.
• Strong organizational skills and the ability to follow detailed instructions accurately.
• Adaptability to change and frequent interruptions.
• Ability to work effectively in a team-oriented environment and take the initiative.
• Demonstrated attention to detail with good analytical and problem-solving skills.
• Demonstrated patience, understanding, and professionalism in all interactions.

This is a .4 FTE (2 days weekly) Day position that runs on a rotation and schedule to work every other weekend (Sat & Sun).

Target hiring range for this position is $22.99 per hour at Step 1 to $24.80 per hour at Step 4

Compensation:

The target hiring range for this position is $22.99 to $23.90 with a maximum of $24.80.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The role involves assisting participants with social and recreational activities, supporting case management functions, and connecting individuals to community resources. Additionally, the incumbent will respond to crises, facilitate life skills development, and maintain program documentation in accordance with organizational standards.

Requirements

Candidates must have post-secondary education in a human service-related field and at least one year of experience in social services or mental health. A valid driver's license, clean driver's abstract, and current certifications in First Aid/CPR and Non-Violent Crisis Intervention are required.

Skills

Case management
Crisis intervention
De-escalation
First aid
CPR
Naloxone administration
Life skills development
Interpersonal communication
Conflict resolution
Documentation
Food handling
Social services
Mental health support
Problem solving
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Case Management
Mental Health
Crisis Intervention
First Aid
CPR
Naloxone
Non-Violent Crisis Intervention
Life Skills
Community Support
Documentation
Conflict Resolution
Food Handling
Human Services
Program Delivery
Participant Care
Safety Guidelines
Interdisciplinary Team
Transitional Planning
Incident Reporting

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