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Added 13 mins ago
SA
Public Training and Events Manager
Spartakus APM
Kirkland, QC
- Full-time
We are looking for a Public Training & Events Manager to grow our public training program and run our external events.
Added 13 mins ago
TU
Business Development Manager
The Universal Group
Prince George, BC
- Full-time
…2026, has an exciting opportunity for a Business Development Manager within our Sales team. The Business Development Manager plays a key role in driving revenue growth within the Prince…
Added 13 mins ago
H
Occupational Therapist Degree
HealthCareersInSask.ca
Lloydminster, SK
- Part-time
Job Description: The Occupational Therapist-Degree - Community/Outpatient reports directly to the Manager Outpatient/Community Therapies. The Occupational Therapist-Degree is accountable…
Added 13 mins ago
M
Manager, Property Tax Services / Directeur(trice), Fiscalité foncière
MNP
Winnipeg, MB
- Full-time
Make an impact with our Property Tax Services team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As…
Added 13 mins ago
B
Communications Coordinator
BMO
Toronto, ON · FCP
- Full-time
…in Communications, Public Relations, Journalism or a related field of study or an equivalent combination of education and…
Added 13 mins ago
B
Business Analyst, Security Education
BMO
Toronto, ON · FCP
- Full-time
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 13 mins ago
TM
Shop Technician
Toyota Motor Corporation
Kamloops, BC · Toyota Canada Inc - Head Office
- Full-time
…standards. This is a full-time opportunity and will report to the Manager Field Technical Support &…
Added 28 mins ago
WI
HSE Site Representative
WSP in Canada
NT · Northwest Territories, Canada
- Full-time
This field-based role will support remediation projects and ice road construction in the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager,…
Added 28 mins ago
WI
HSE Site Representative
WSP in Canada
NU · Nunavut, Canada
- Full-time
This field-based role will support remediation projects and ice road construction in the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager,…
Added 28 mins ago
BC
Project Manager, Industrial Mechanics
BBA Consultants
Saguenay, QC
- Full-time
Your role as project manager will be to coordinate with the various project stakeholders to support the delivery of multidisciplinary engineering for a range of industrial applications.…
Added 28 mins ago
FC
Manager, Industrial Relations
Fluor Corporation
Leroy, SK
- Full-time
The Labour Relations Manager provides strategic labour relations guidance and support for a managed open-shop industrial construction project. This role is responsible for fostering…
Added 28 mins ago
CM
Visitor Services & Communications Coordinator
Canmore Museum
Canmore, AB
- Full-time
Working with the Operations Manager to assist with the museum shop, including inventory management, merchandising, and sales.
Added 28 mins ago
BC
Senior Automation Engineer (Project Manager)
BBA Consultants
Saguenay, QC
- Full-time
…international reach, offering clients close collaboration and field-ready…
Added 28 mins ago
TU
Communications Coordinator
The University of British Columbia
Kelowna, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
This position reports to the Communications Manager, and works closely with the School of Engineering (SoE) Leadership and Management to meet the school's communications needs. It interacts…
Added 28 mins ago
VF
Event Marketing Specialist, Contract
Volkswagen Financial Services
Pickering, ON
- Contract
…engagement and elevate brand presence. Working closely with the Manager, Marketing and cross-functional teams, this role ensures every event is strategically designed, creatively developed,…
Added 28 mins ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
Direct field work, inform Manager(s) of the engagement status.
Added 28 mins ago
ML
Business Process Manager
Matix Lumber
Winnipeg, MB
- Full-time
…production, project execution, supply chain, engineering, or field operations is…
Added 28 mins ago
TG
Senior Manager, AI and Data
TMX Group
Toronto, ON
- $165,000 to $175,000 CAD / year
- Full-time
Degree in Computer Science, Software Engineering, Applied Mathematics, or a related quantitative field.
Added 28 mins ago
YU
Gift Processing Specialist
York University
Toronto, ON
- Full-time
…collaboration and entrepreneurship. Under the general direction of the Manager, Gift Processing & Finance, the Gift Processing Specialist (GPS), will provide coordination and direction of…
Added 28 mins ago
IG
Senior Construction Manager
Insight Global
Toronto, ON · Etobicoke, ON
- $70 to $80 CAD / hour
- Contract
We are seeking an experienced Senior Construction Manager to support a large-scale, mission-critical construction project in the Greater Toronto Area. This role requires a highly…
Added 28 mins ago
BM
Manager, IT On Site Support
Baker McKenzie
Toronto, ON
- $81,000 to $90,700 CAD / year
The Manager, IT On Site Support is responsible for ensuring the reliable operation of end-user technology, office systems, and collaboration tools to enable attorneys and business…
Added 28 mins ago
T
Personal Banker Trainee - 37.5h
TD
Montreal, QC
- Full-time
Post-Secondary or Undergraduate degree in related field is an asset
Added 28 mins ago
T
Personal Banker Trainee
TD
Fort Saskatchewan, AB
- Full-time
Post-Secondary or Undergraduate degree in related field is an asset
Added 28 mins ago
C
Project Manager (D&S Canada) - Acquisition and Updates
CAE
Ottawa, ON · Montreal, QC
- Full-time
Added 28 mins ago
FT
Faculty Teaching and Learning Development Consultant
Fanshawe Toronto@ILAC
London, ON
- Full-time
…plans through collaborative sessions with the faculty hiring manager to meet specific faculty improvement…

The Salvation Army Canada and Bermuda Territory

Client Care Support (Temp Fixed Term)

Edmonton, AB, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
This role works directly with participants to assist with social and recreational activities and encourage engagement in community-based programs. This position also supports case management functions, connects participants to external resources, assists with life skills development, and contributes to program delivery, including safe food handling and leading group activities as needed. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

ACCOUNTABILITIES:
• Support delivery of program services that support participants’ physical, social, emotional, and spiritual well being as assigned by the Supervisor.
• Assist in conducting interviews, assess participant needs, and complete referrals for services such as funding, treatment, and daily living supports.
• Complete intake, discharge, and service cessation processes in accordance with program requirements.
• Pack or dispose of participant belongings in alignment with organizational policy.
• Respond to crises and emergencies, utilizing de escalation techniques and appropriate interventions.
• Assist with social, recreational, community, and life skills activities.
• Support participant development in areas such as hygiene, laundry, cooking, food handling, and general daily living skills.
• Encourage positive decision making and problem solving through a participant centered, self determination approach.
• Facilitate social skill development and promote healthy interpersonal interactions in collaboration with the team.
• Assist participants in maintaining clean, organized, and clutter free living spaces.
• Provide case management support as required.
• Operate a program transport vehicle (up to 7 passengers) when needed.
• Assist with food preparation and cooking duties as assigned.
• Administer Naloxone in cases of suspected opioid poisoning and provide first aid within certification and safety guidelines.
• Administer urine drug screening tests in accordance with program protocols.
• Assist in maintaining adequate supplies and help ensure program equipment is in good working order.
• Address rule violations, document incidents, and notify appropriate staff.
• Contribute to training and orientation of new or existing staff.
• Participate in program development, policy implementation, and special events as requested.
• Maintain a clean, organized work environment and submit service requests when needed.
• Manage medication storage, administration, dispensing, and documentation in line with program requirements.
• Assist facilitators with participant classes, including cooking, leadership, and teamwork activities.
• Uphold respectful, collaborative relationships with interdisciplinary team members and report relevant participant or workplace concerns.
• Complete all required documentation, including Transitional Plans, case notes, and incident reports, in accordance with organizational and legal standards.
• Attend staff meetings, case management meetings, internal training, and external meetings as directed.
• Prepare reports, surveys, and statistical data when requested.
• Perform other duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT
Internal: Ministry Unit leadership, staff, and volunteers.
External: guests/clients of ministry unit in person.

MANAGERIAL RESPONSIBILITIES:
• Reports directly to the Program Manager.

FINANCIAL AND MATERIALS MANAGEMENT:
• Maintain confidential files and reports.
• Maintain a pool of resources of other community services for easy accessibility.

WORKING CONDITIONS:
• Work is primarily performed in the office environment, mostly within a ministry unit or facility.
• Work requires lifting/twisting/bending and patterns of sitting/standing for long periods of time.
• May work with (commercial) kitchen equipment.
• The incumbent may interact with individuals displaying challenging behaviours.
• This role may require shift work, work over weekends, statutory holidays and extended hours.
• Multi-site work may be required.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS:
• Post-Secondary education/training in a human service related field.
• Must have a valid Driver’s License and Clean Drivers Abstract.
• Current certification in Standard First Aid with Level C CPR.
• Current certification in Non-Violent Crisis Intervention.
Experience and Knowledge Requirements:
• Minimum one year of related experience in a social services or mental health setting.
• Experience working with computer and software programs/system.
• Alternative combination of education and experience may be considered.
Skills and Capabilities:
• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Excellent interpersonal and communication skills, including active listening, empathy, and the ability to work effectively with staff, clients, families, volunteers, and visitors from diverse cultural backgrounds.
• Ability to encourage personal life skill development by showing, teaching, talking, and developing appropriate, respectful relationships.
• Ability to offer care in a respectful manner, to assess and report changes in physical and emotional well-being and to offer a compassionate approach to each client and their family.
• Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health concerns.
• Strong oral and written communication skills.
• Ability to deescalate situations with strong conflict resolution skills.
• High level of integrity, confidentiality, and professional ethics, with a balanced sense of fairness and flexibility.
• Strong organizational skills and the ability to follow detailed instructions accurately.
• Adaptability to change and frequent interruptions.
• Ability to work effectively in a team-oriented environment and take the initiative.
• Demonstrated attention to detail with good analytical and problem-solving skills.
• Demonstrated patience, understanding, and professionalism in all interactions.

This is a .4 FTE (2 days weekly) Day position that runs on a rotation and schedule to work every other weekend (Sat & Sun).

Target hiring range for this position is $22.99 per hour at Step 1 to $24.80 per hour at Step 4

Compensation:

The target hiring range for this position is $22.99 to $23.90 with a maximum of $24.80.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The role involves assisting participants with social and recreational activities, supporting case management functions, and connecting individuals to community resources. Additionally, the incumbent will respond to crises, facilitate life skills development, and maintain program documentation in accordance with organizational standards.

Requirements

Candidates must have post-secondary education in a human service-related field and at least one year of experience in social services or mental health. A valid driver's license, clean driver's abstract, and current certifications in First Aid/CPR and Non-Violent Crisis Intervention are required.

Skills

Case management
Crisis intervention
De-escalation
First aid
CPR
Naloxone administration
Life skills development
Interpersonal communication
Conflict resolution
Documentation
Food handling
Social services
Mental health support
Problem solving
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Case Management
Mental Health
Crisis Intervention
First Aid
CPR
Naloxone
Non-Violent Crisis Intervention
Life Skills
Community Support
Documentation
Conflict Resolution
Food Handling
Human Services
Program Delivery
Participant Care
Safety Guidelines
Interdisciplinary Team
Transitional Planning
Incident Reporting

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