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Added 10 mins ago
FH
Supervisor, Fluoroscopy/General Procedures
Fraser Health Authority
White Rock, BC
- $48.63 to $60.74 CAD / hour
- Full-time
Reporting to the Site Coordinator, Medical Imaging, the Supervisor, Fluoroscopy/General Procedures practices in accordance with the standards of professional practice as well as utilizing a…
Added 10 mins ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Mississauga, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 26 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
Within the context of a client and family centered model of care and, in accordance with Vancouver Coastal Health’s (VCH) values, “ We Care for Everyone, We are Always Learning, and We…
Added 40 mins ago
T
Tangerine Growth Advisor - Tangerine
Tangerine
Toronto, ON
- Full-time
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 40 mins ago
AC
Warehouse Worker III
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- Full-time
…responsibilities of the position may vary by location based on client requirements and business…
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Substance Use Clinician, Indigenous Health - Bachelors
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- $44.85 to $56.02 CAD / hour
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Supports the intake process and assesses client needs by gathering client information/history via phone interviews or other methods; seeking additional background information to perform…
Added 40 mins ago
FH
Booking Clerk, Medical Imaging - Jim Pattison Outpatient Care & Surgery Centre
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- $28.74 CAD / hour
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The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in…
Added 40 mins ago
AC
Hospitality Supervisor
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- Internship
Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department. Coordinates Guest…
Added 41 mins ago
Intake Legal Assistant, Term B058-26
Legal Aid BC
Vancouver, BC
…communication and information sharing with clients facing barriers to service through a lens of Truth & Reconciliation and Equity, Diversity &…
Added 41 mins ago
Intake Legal Assistant, Term B057-26
Legal Aid BC
Vancouver, BC
…communication and information sharing with clients facing barriers to service through a lens of Truth & Reconciliation and Equity, Diversity &…
Added 1 hour ago
H
Logistics Supervisor
Hays
Sudbury, ON
- $95,000 to $101,600 CAD / year
- Full-time
Our client is a leading global organization within the mining and metals industry, with significant operations across Canada and internationally. Their operations support the production and…
Added 1 hour ago
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Supervisor, Audit and Assurance
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- Full-time
Strong commitment to professional client service excellence.
Added 1 hour ago
OV
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- $23.48 CAD / hour
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…serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural…
Added 1 hour ago
RC
Human Capital Advisory, Supervisor
RSM Canada
Toronto, ON
- Full-time
…workforce? The Human Capital Advisory team at RSM is seeking a Supervisor with deep experience in large-scale HR, organizational, and Human Capital Management (HCM) transformations. This…
Added 1 hour ago
C
Senior Payroll Associate
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- Full-time
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Added 1 hour ago
BH
Registered HCA
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Observe and document client conditions in line with company standards; promptly report any unusual events or changes in client condition to the Supervisor or Office
Added 1 hour ago
CG
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Toronto, ON · Scarborough, ON
- Full-time
Reports all client and/or customer complaints to immediate supervisor in a timely manner.
Added 1 hour ago
TS
Program Manager
The Salvation Army in Canada
Thunder Bay, ON
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
TS
Client Care Support (Temp Fixed Term)
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
TS
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…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
BO
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Added 1 hour ago
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Added 2 hours ago
RH
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- $95,000 to $115,000 CAD / year
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…growth opportunity AND work/life balance? We are assisting our client, a boutique full‑service public accounting firm based in London, Ontario, with hiring an experienced Accounting…
Added 2 hours ago
PH
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…documentation, validates all output, and ensures confidential client information is never shared with unapproved…
Added 2 hours ago
VC
Food Service Worker - Casual/On-Call
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North Vancouver, BC
- $25.82 CAD / hour
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Within the context of a client and family centered model of care and, in accordance with Vancouver Coastal Health’s (VCH) values, “ We Care for Everyone, We are Always Learning, and We…

The Salvation Army Canada and Bermuda Territory

Client Care Support (Temp Fixed Term)

Edmonton, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
This role works directly with participants to assist with social and recreational activities and encourage engagement in community-based programs. This position also supports case management functions, connects participants to external resources, assists with life skills development, and contributes to program delivery, including safe food handling and leading group activities as needed. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

ACCOUNTABILITIES:
• Support delivery of program services that support participants’ physical, social, emotional, and spiritual well being as assigned by the Supervisor.
• Assist in conducting interviews, assess participant needs, and complete referrals for services such as funding, treatment, and daily living supports.
• Complete intake, discharge, and service cessation processes in accordance with program requirements.
• Pack or dispose of participant belongings in alignment with organizational policy.
• Respond to crises and emergencies, utilizing de escalation techniques and appropriate interventions.
• Assist with social, recreational, community, and life skills activities.
• Support participant development in areas such as hygiene, laundry, cooking, food handling, and general daily living skills.
• Encourage positive decision making and problem solving through a participant centered, self determination approach.
• Facilitate social skill development and promote healthy interpersonal interactions in collaboration with the team.
• Assist participants in maintaining clean, organized, and clutter free living spaces.
• Provide case management support as required.
• Operate a program transport vehicle (up to 7 passengers) when needed.
• Assist with food preparation and cooking duties as assigned.
• Administer Naloxone in cases of suspected opioid poisoning and provide first aid within certification and safety guidelines.
• Administer urine drug screening tests in accordance with program protocols.
• Assist in maintaining adequate supplies and help ensure program equipment is in good working order.
• Address rule violations, document incidents, and notify appropriate staff.
• Contribute to training and orientation of new or existing staff.
• Participate in program development, policy implementation, and special events as requested.
• Maintain a clean, organized work environment and submit service requests when needed.
• Manage medication storage, administration, dispensing, and documentation in line with program requirements.
• Assist facilitators with participant classes, including cooking, leadership, and teamwork activities.
• Uphold respectful, collaborative relationships with interdisciplinary team members and report relevant participant or workplace concerns.
• Complete all required documentation, including Transitional Plans, case notes, and incident reports, in accordance with organizational and legal standards.
• Attend staff meetings, case management meetings, internal training, and external meetings as directed.
• Prepare reports, surveys, and statistical data when requested.
• Perform other duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT
Internal: Ministry Unit leadership, staff, and volunteers.
External: guests/clients of ministry unit in person.

MANAGERIAL RESPONSIBILITIES:
• Reports directly to the Program Manager.

FINANCIAL AND MATERIALS MANAGEMENT:
• Maintain confidential files and reports.
• Maintain a pool of resources of other community services for easy accessibility.

WORKING CONDITIONS:
• Work is primarily performed in the office environment, mostly within a ministry unit or facility.
• Work requires lifting/twisting/bending and patterns of sitting/standing for long periods of time.
• May work with (commercial) kitchen equipment.
• The incumbent may interact with individuals displaying challenging behaviours.
• This role may require shift work, work over weekends, statutory holidays and extended hours.
• Multi-site work may be required.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS:
• Post-Secondary education/training in a human service related field.
• Must have a valid Driver’s License and Clean Drivers Abstract.
• Current certification in Standard First Aid with Level C CPR.
• Current certification in Non-Violent Crisis Intervention.
Experience and Knowledge Requirements:
• Minimum one year of related experience in a social services or mental health setting.
• Experience working with computer and software programs/system.
• Alternative combination of education and experience may be considered.
Skills and Capabilities:
• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Excellent interpersonal and communication skills, including active listening, empathy, and the ability to work effectively with staff, clients, families, volunteers, and visitors from diverse cultural backgrounds.
• Ability to encourage personal life skill development by showing, teaching, talking, and developing appropriate, respectful relationships.
• Ability to offer care in a respectful manner, to assess and report changes in physical and emotional well-being and to offer a compassionate approach to each client and their family.
• Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health concerns.
• Strong oral and written communication skills.
• Ability to deescalate situations with strong conflict resolution skills.
• High level of integrity, confidentiality, and professional ethics, with a balanced sense of fairness and flexibility.
• Strong organizational skills and the ability to follow detailed instructions accurately.
• Adaptability to change and frequent interruptions.
• Ability to work effectively in a team-oriented environment and take the initiative.
• Demonstrated attention to detail with good analytical and problem-solving skills.
• Demonstrated patience, understanding, and professionalism in all interactions.

This is a .4 FTE (2 days weekly) Day position that runs on a rotation and schedule to work every other weekend (Sat & Sun).

Target hiring range for this position is $22.99 per hour at Step 1 to $24.80 per hour at Step 4

Compensation:

The target hiring range for this position is $22.99 to $23.90 with a maximum of $24.80.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The role involves assisting participants with social and recreational activities, supporting case management functions, and connecting individuals to community resources. Additionally, the incumbent will respond to crises, facilitate life skills development, and maintain program documentation in accordance with organizational standards.

Requirements

Candidates must have post-secondary education in a human service-related field and at least one year of experience in social services or mental health. A valid driver's license, clean driver's abstract, and current certifications in First Aid/CPR and Non-Violent Crisis Intervention are required.

Skills

Case management
Crisis intervention
De-escalation
First aid
CPR
Naloxone administration
Life skills development
Interpersonal communication
Conflict resolution
Documentation
Food handling
Social services
Mental health support
Problem solving
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Case Management
Mental Health
Crisis Intervention
First Aid
CPR
Naloxone
Non-Violent Crisis Intervention
Life Skills
Community Support
Documentation
Conflict Resolution
Food Handling
Human Services
Program Delivery
Participant Care
Safety Guidelines
Interdisciplinary Team
Transitional Planning
Incident Reporting

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