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Added 11 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 56 mins ago
TH
Floor Supervisor - Full-Time
Tommy Hilfiger
London, ON
- Full-time
…our iconic brand, all under the guidance of our amazing Store Manager. As a Floor Supervisor, you will take on a leadership role by driving daily sales goals and supporting the creation of…
Added 1 hour ago
PC
Floor Supervisor - Full-Time
PVH Corp.
London, ON
- Full-time
…our iconic brand, all under the guidance of our amazing Store Manager. As a Floor Supervisor, you will take on a leadership role by driving daily sales goals and supporting the creation of…
Added 1 hour ago
TA
SALES LEAD - PART TIME - CALL IT SPRING
The Aldo Group Inc / Le Groupe Aldo Inc.
Ottawa, ON
- Part-time
…also a recognized wholesale and licensed partner, leading the design, sourcing, and distribution of fashion-forward footwear, handbags, and accessories. Our portfolio features well-known…
Added 2 hours ago
K
Manager, People & Change
KPMG
Ottawa, ON
- Full-time
We are looking for a Manager to strengthen our Management Consulting practice. If you have a background in Change Management, Workforce / HR transformation or Organizational Design within…
Added 2 hours ago
C
Optical AI Product Line Manager
Ciena
Ottawa, ON
- Full-time
…will be equally credible debating coherent optics and fabric design with a CSP's technology and product strategy teams and building the revenue and TCO case that justifies their…
Added 4 hours ago
ES
Senior Consultant (BudgetPro)
Euna Solutions
Oakville, ON
- Full-time
Translate client needs into technical requirements and collaborate with development, report writers, and crossfunctional teammates to design feasible, highimpact solutions.
Added 10 hours ago
SALES ASSOCIATE - MARKET MALL - CALL IT SPRING
The Aldo Group Inc / Le Groupe Aldo Inc.
Calgary, AB
…also a recognized wholesale and licensed partner, leading the design, sourcing, and distribution of fashion-forward footwear, handbags, and accessories. Our portfolio features well-known…
Added 11 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 11 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 11 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
User Acceptance & Adoption Strategy: Oversee and coordinate User Acceptance Testing (UAT) with business champions. Design release management communication, drive change management…
Added 11 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
User Acceptance & Adoption Strategy: Oversee and coordinate User Acceptance Testing (UAT) with business champions. Design release management communication, drive change management…
Added 13 hours ago
A
Product Manager, New Products
Azoma
Canada
- Full-time
Added 13 hours ago
L
Planner, Strategic Sales Merchandise Planning
lululemon
Vancouver, BC
- Full-time
…pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.…
Added 13 hours ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Dieppe, NB
- Part-time
…also a recognized wholesale and licensed partner, leading the design, sourcing, and distribution of fashion-forward footwear, handbags, and accessories. Our portfolio features well-known…
Added 13 hours ago
OR
Samsung Sales Associate - Bramalea City Centre - Part-Time
OSL Retail Services Inc
Brampton, ON
- Part-time
- Other
Reporting to the Store Manager, the Sales Associate will generate and promote sales of wireless devices, tablets, wearables, home automation and televisions, accessories and services, while…
Added 14 hours ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
Added 15 hours ago
WL
Garden Services Maintenance Crew Lead
Webby Landscaping & Masonry
Open Hall, NL
- Full-time
Webby Landscaping is hiring a Garden Services Maintenance Crew Lead - This position reports directly to our Garden Services Manager.
Added 15 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…and by coordinating with other technical staff, such as the Manager of Laboratories (ML), Senior Scientific Assistants (SSAs), and Scientific Assistants (SAs), as needed for the day-to-day…
Added 17 hours ago
MG
Project Manager
Mecharm Group
Canada
- Full-time
Role Description This is a full-time, on-site Project Manager role based in Canada. The Project Manager will oversee construction and development projects from initiation through…
Added 17 hours ago
H
Designer
HRVST
Remote, Canada
- $60,000 to $75,000 CAD / year
- Full-time
- Remote
…and aligned with client goals. You’ll be expected to evaluate design options, push big ideas based on strategy and creative briefs, and solve complex challenges across packaging, branding,…
Added 17 hours ago
H
Developer
HRVST
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
The Developer works hand in hand with their pod’s Designer and Account Manager to translate design into scalable, high-quality technical solutions, while collaborating with the wider…
Added 17 hours ago
H
Account Director
HRVST
Remote, Canada
- $90,000 to $105,000 CAD / year
- Full-time
- Remote
…exactly do we do? Everything from ecommerce to brand building, design and content. As Shopify Plus Partners, we’re building for brands migrating to, already on, or ready to develop a new…
Added 17 hours ago
General Manager
Amica Senior Lifestyles
BC · West Vancouver, British Columbia
As the General Manager you are responsible for the day-to-day operations of the community ensuring the provision of high quality care and service; management, supervision and clinical…
Added 17 hours ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
…supplies and sensors, working with electronics manufacturing and design partners…

The Salvation Army Canada and Bermuda Territory

Community Services Caseworker

Victoria, BC, Canada

The target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71. · Full-time

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Job details

Pay: The target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71.
Job type: Full-time
Apply by: Oct 27, 2026
Posting language: English
Posted: Oct 12, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
The role is focused on helping individuals find solutions to problems of social adjustment that are difficult for individuals to navigate on their own.

ACCOUNTABILITIES:
The incumbent may perform all, some, or similar range of duties.

1. Case Management:
• Utilize best practices in professional collaboration to work with partners across Canada but not limited to law enforcement, children’s aid, Indigenous organizations, primary and emergent healthcare.
• Develop case plans, utilize case management tools, report case notes, and develop strategy for clients within caseload, providing case management, case coordination, and various referrals.
• Identify & complete paperwork for various applications.
• Provide home visits and in-home training for various program participants when required by programs.
• Support relevant volunteers and co-workers in implementing programming across multiple program sites and provide input to program design.
• Provide consultation support to community agencies and refer to different training opportunities.
• Assess client suitability to internal and external programs and agencies as required.
• Ascertain and provide participants with referral services within the community and/or social services resources.
• Ensure client supervision and safety in designated programs and comply with relevant program Policies and Procedures.

2. General Program Support:
• Contribute and provide recommendations on the development of new and existing programs for clients, assist with statistics collection, and measure tangible outcomes.
• Utilize knowledge of issues pertaining to the scope of program(s) to contribute to the development of program(s) materials and partnerships.
• Contribute to the development of administrative frameworks and best practices for program delivery, including new and innovative approaches to programming and community involvement, creative approaches to crisis intervention and cross industry collaboration.
• Ensure that program procedures are maintained in own work and when providing recommendations to others, support the Program Manager in developing relevant policies and present to the Leadership team, contribute to drafting of various learning guides and facilitator materials, where required.
• Provide coordination and administrative assistance in the delivery of designated programs, follow outcomes matrixes to attain reportable/significant outcomes, complete monthly reports, and end of project reports.
• Seek community donations and in-kind support for minor programming items, develop relationships with external stakeholders, participate in community-based events & represent organization within the scope of their duties as per the Leadership request.
• Assist Management team in establishing meaningful connections with community partners, support and participate in stakeholder evaluations and focus groups, attend offsite meetings with stakeholders as required including sitting as active members on community committees.
• Maintain appropriate records and statistics, ensures that all required documentation is accurate and complete.

3. Professional Development
• Participate in training, meetings, case management development, administrative system orientations, as required.
• Participate in test-run programming and utilize provided learning lab techniques to contribute to refining of the project concepts, materials, and delivery.
• Responsible to model positive behaviours & boundaries to clients and contribute to the mission and goals of The Salvation Army.
• Performs other work-related duties as assigned.

FINANCIAL AND MATERIAL MANAGEMENT:
• Minor material responsibilities (access to confidential information)
• Responsible for the safekeeping of materials and equipment for own use.
• No financial responsibilities.
The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

WORKING CONDITIONS:
• The incumbent’s work environment is typically in an office environment.
• This position requires a moderate amount of keyboarding/manual record keeping and Those served by the program usually relate information that is highly disturbing in nature and will require intentional debrief and consultation.
• The incumbent will work under the following disagreeable conditions:
- Isolation
- Monotony
- Odors
- Dealing with behavioral challenges
- Verbal abuse
- Work schedule affecting lifestyle
- Exposure to bodily fluids, bodily waste
- Exposure to drugs and alcohol
• The incumbent may have little to no travel required.
• The incumbent may be required to carry pager/walkie talkie.
• Shift work may be required.
• May work on call.
• The job incumbent may be exposed to the risk of minor to moderate injury or illness due to:
- Physical attacks by others
- Exposure to infectious diseases
- Sharp objects
- Other dangerous situations
• Experience moderate physical exertion causing fatigue, may be required to lift up to 20 pounds with no assistance from others.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:
• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Alternative combination of education and Experience may be considered.
Education, Qualifications and Certifications:
• Completion of a formal post-secondary/college diploma program of 2 academic years in Social Services or in a related field
• An equivalent combination of education and experience may be considered
Experience and Knowledge:
• Two years of prior related experience, including experience in a social service setting, supervision experience, experience working with marginalized individuals, and a social services background
• Valid certification in First Aid/CPR, WHMIS, and Non-violent crisis intervention training would be valued assets
• Proficient in Microsoft Office (i.e., Word, Excel, Publisher, Access, and PowerPoint); the Internet and Email
• Proficient in administration and files management procedures

Skills and Capabilities:
• Maintain and promote a positive image of The Salvation Army by providing a high caliber of services and dealing with others in a courteous and professional manner.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• The incumbent will have good verbal and non-verbal communication skills.
• Strong understanding of professional boundaries when working with a vulnerable population
• Patience and ability to deescalate situations.
• Strong service ethic and a friendly disposition with the public.
• Adaptability to change and frequent interruptions.
• Team oriented and able to take initiative.
• Willingness to work with people from diverse cultural backgrounds.
• Problem solving skills.
• Team player.
• Organized and attentive to details.
• Comfort in dealing with ambiguity.
• Strong listening skills.
• Ability to motivate others and manage relationships.
• Ability to follow all MU’s organizational policies and procedures.
• Negotiating skills.
• Ability to complete tasks with minimum amount of supervision.
• Ability to manage stress and workload in a positive manner.
• Ability and willingness to work with, support, and serve marginalized people in a compassionate, non-judgmental manner.

•Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation:

The target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The caseworker manages a caseload by developing case plans, coordinating referrals, and providing support for individuals facing social adjustment challenges. They also contribute to program development, maintain accurate records, and collaborate with community partners to ensure effective service delivery.

Requirements

Candidates must hold a minimum of a two-year post-secondary diploma in Social Services or a related field. Additionally, two years of relevant experience working with marginalized populations and proficiency in Microsoft Office are required.

Skills

Case management
Social services
Crisis intervention
Communication skills
Documentation
Conflict de-escalation
Microsoft Office
Relationship building
Problem solving
Administrative support
Professional boundaries
Teamwork
Data collection
Referral services
Stakeholder engagement
Time management

Visa sponsorship

Not detected in the job text

Keywords

Case Management
Social Services
Crisis Intervention
Community Outreach
Case Coordination
Microsoft Office
Non-violent Crisis Intervention
First Aid
CPR
WHMIS
Stakeholder Management
Administrative Support
Record Keeping
Social Adjustment
Vulnerable Populations
Program Support
Referral Services
Professional Ethics
Conflict De-escalation
Data Collection

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