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Added 5 hours ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
Conduct pre- and post-use equipment inspections and report defects to the appropriate lead or supervisor
Added 5 hours ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
Conduct pre- and post-use equipment inspections and report defects to the appropriate lead or supervisor
Added 6 hours ago
S
DCN Production Supervisor
SLB
Calgary, AB
- Full-time
SLB is seeking a Production Supervisor. This role is responsible for leading and managing a team of approximately 25 production employees in a fast-paced, high-mix manufacturing…
Added 7 hours ago
ES
Maintenance Generalist - Toronto
Equans Services Canada & US
Toronto, ON
- Temporary
We design, implement, and maintain custom solutions to improve our customers’ facilities, systems, and infrastructures.
Added 7 hours ago
DT
VFX Supervisor
Dream Theory
Toronto, ON
- Full-time
We're looking for a forward-thinking VFX Supervisor who can lead creative execution, guide artists, and help shape the technical workflows that bring ambitious visual concepts to life.
Added 7 hours ago
DT
VFX Generative Artist
Dream Theory
Vancouver, BC
- Full-time
Added 7 hours ago
DT
VFX Supervisor
Dream Theory
Vancouver, BC
- Full-time
We're looking for a forward-thinking VFX Supervisor who can lead creative execution, guide artists, and help shape the technical workflows that bring ambitious visual concepts to life.
Added 8 hours ago
L
Seasonal Guest Experience Lead | Banff Avenue
lululemon
Banff, AB
- Full-time
…pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.…
Added 13 hours ago
MD
Sustainability and Public Health Engineer - Engineer Principal
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…will be required to make a telework arrangement with their supervisor. The incumbent will be expected to work in the office as determined by policy and discussion with their…
Added 15 hours ago
L
Guest Experience Lead | Contract till June 2027 | Royalty Crossing Pop Up
lululemon
Charlottetown, PE
- Full-time
…pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.…
Added 15 hours ago
L
Responsable de l’expérience-invité (CONTRAT saisonnier) | Centre Eaton de Montréal
lululemon
Montréal-Ouest, QC
- Full-time
…des standards élevés en matière de tissus techniques et de design fonctionnel, nous créons des produits et des expériences qui aident les gens à bouger, à croître, à tisser des liens et à…
Added 16 hours ago
MD
Director of Training and Prevention / Dir Child & Family Services
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience as a supervisor, leadworker, team lead, project lead;
Added 19 hours ago
Northern Station Agent
The Talent Team at Perimeter Aviation
Brochet, MB · Cross Lake 19, MB · MB · God'S River 86A, MB · Grand Rapids, MB · Island Lake, MB · Lac Brochet 197A, MB · Norway House 17, MB · Oxford House 24, MB · Shamattawa 1, MB · South Indian Lake, MB · St. Theresa Point, MB · Wasagamack, MB · Lake, ON · Sachigo Lake, ON · ON · Gods Lake Narrows, MB · Gods River, MB · Lac Brochet, MB · Little Grand Rapids, MB · North Spirit Lake, ON · Pikangikum, ON · Red Sucker Lake, MB · Saint Theresa Point, MB · Sandy Lake, ON · Tadoule Lake, MB · Weagamow Lake, ON
…services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine…
Added 19 hours ago
GF
AV Install Technician - Waterloo
GoodLife Fitness
Waterloo, ON
- Full-time
…stakeholders across the Club Services and Construction and Design…
Added 20 hours ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
Supervisor: Director of Global Supply Chain, and Truro Operations
Added 20 hours ago
M&
Jr Weld Technician
Mitchell & Associates
Vaughan, ON
- Full-time
Martinrea is a diversified global automotive supplier engaged in the design, development and manufacturing of metal parts, assemblies and modules, complex fluid management systems and…
Added 21 hours ago
GD
Design Engineering C4 Systems Associate Specialist
General Dynamics Land Systems–Canada
London, ON
- Contract
Execute component/assembly level design tasks while keeping supervisor regularly informed on progress and issues encountered. Ensure all designs are peer reviewed by technical lead or…
Added 22 hours ago
MS
Framing Manager
Michaels Stores
Surrey, BC
- Full-time
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Added 22 hours ago
F
Webber - Seasonal Equipment Operator Call-In - Port Colborne - Infrastructure Management
Ferrovial
ON · Fort Erie, ON · Port Colborne, ON · CAN - Webber - Infra - Niagara
- Full-time
…project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an…
Added 22 hours ago
F
Webber - Seasonal Equipment Operator Call-In - Homer - Infrastructure Management
Ferrovial
ON · Homer, ON · CAN - Webber - Infra - Niagara
- Full-time
…project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an…
Added 23 hours ago
MS
Framing Manager
Michaels Stores
Winnipeg, MB
- Full-time
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Added 23 hours ago
P
retail store supervisor
Petro-Canada
Kelowna, BC
- Full-time
Supervise staff (apprentices, stages hands, design team, etc.)
Added 23 hours ago
P
retail store supervisor
Petro-Canada
Vernon, BC
- Full-time
Supervise staff (apprentices, stages hands, design team, etc.)
Added 1 day ago
Q
Power Systems Specialist III
Qualus
Bolton, ON
- Full-time
…field work, and office work performing engineering studies and design work and generating engineering study and field test…
Added 1 day ago
Program Manager, Public Works
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…responsible for collaborating with leadership and operations in the design, planning, and delivery of projects and programs within Public Works to ensure effectiveness and alignment with…

The Salvation Army Canada and Bermuda Territory

Diversion Case Worker

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Job Title:

Diversion Case Worker

Department:

Program

Status/Position Type:

Permanent Full-Time

Compensation:

$26.39 per hour as per Collective Agreement

Unionized:

Yes

Ministry Unit:

Hamilton Booth Centre

Address:

94 York Blvd. Hamilton

APPLICATIONS ACCEPTED BY:

Apply using WorkDay via website job is advertized on

Please, no phone calls.

POSITION PURPOSE SUMMARY:

This role is focused on individual cases helping clients find solutions to problems of social adjustment that are difficult for individuals to navigate on their own, assisting in establishing goals, monitoring progress, and preparing discharge and other plans. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

This is a permanent full-time position with 37.5 hours per week. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a ½ hour unpaid meal break.

Shifts: 7:00 a.m. to 3:00 p.m., Monday to Friday

ACCOUNTABILITIES:

Service Responsibilities

Develop and maintain a caseload.

Complete an intake and assessment on each resident including VI SPDAT and Diversion tools

Provide problem solving/referral counseling to Booth Centre Shelter residents.

Develop a network and make referrals to existing services and resources in the community including those of other Salvation Army departments.

Design and implement, in consultation with supervisor, an interview schedule that will provide an evaluation of ‘quality of life’ improvement of successful program participants.

Provide assistance to front desk personnel as necessary, including responding to client issues and crises.

Be available to respond to client issues in the dining hall and kitchen during meal services

Record activities and incidents occurring during the shift in a factual and concise manner using Log Book and/or Incident Book.

Contact emergency service personnel (ambulance or police) when necessary.

Maintain confidentiality with regard to clients/staff and Centre’s records.

Work closely with and carry out tasks assigned to you by your supervisor.

Fully participate in Hamilton Booths Harm Reduction Program including but not limited to: providing safer supply to residents, client centered supports and education

Must fully participate in our Harm Reduction Program including but not limited to: providing safe supply, client centered supports and education

Organizational Responsibilities

Demonstrate knowledge of The Salvation Army Booth Centre Policy and Procedures Manual.

Meet with Management for supervision as scheduled.

Model appropriate qualities for this position – i.e., self-motivation, punctuality, and personal hygiene.

Commit to and sign the agency and clients’ confidentiality form.

Attend staff meetings of The Salvation Army Booth Centre Hamilton, Staff Training workshops and conferences, as authorized by the Centre.

Work within mandate and mission of the Salvation Army.

Represent The Salvation Army Booth Centre in a professional manner.

Perform other duties as required.

WORKING CONDITIONS:

May work with potentially aggressive clients.

Fully participate in our Harm Reduction Program which includes providing safer supplies

Must particiapte in our Harm Reduction Program

EDUCATION, QUALIFICATIONS AND CERTIFICATIONS:

University/College diploma in Social Service and/or a combination of education and related life experience.

Alternative combinations of education and experience may be considered.

EXPERIENCE AND KNOWLEDGE:

Competent on word processing equipment such as Windows, Microsoft Office etc.

Demonstrates knowledge of Community-based resources.

SKILLS AND CAPABILITIES:

Excellent oral and written communications skills and effective interpersonal skills.

Ability to work with socially disadvantaged people who may often harbor resentment and anger.

Demonstrated ability to establish and implement goals and plans for self and clients.

Demonstrated ability to work both independently and under supervision.

Ability to lift/carry up to forty pounds.

Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.

Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.

Compensation:

The target hiring range for this position is $26.39 to $26.39 with a maximum of $26.39.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Apply About employer

More about this job

Responsibilities

The Diversion Case Worker manages a caseload by conducting intakes, assessments, and providing problem-solving counseling to shelter residents. They also coordinate community referrals, maintain accurate incident logs, and actively participate in the organization's harm reduction program.

Requirements

Candidates must possess a university or college diploma in social services or equivalent experience. Strong interpersonal skills, proficiency with Microsoft Office, and the ability to work with socially disadvantaged populations are required.

Skills

Case management
Intake and assessment
Problem solving
Crisis intervention
Harm reduction
Community resource coordination
Documentation
Interpersonal skills
Oral communication
Written communication
Microsoft Office
Windows
Client support
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Case Worker
Social Services
Harm Reduction
Intake
Assessment
VI SPDAT
Diversion
Shelter
Community Resources
Crisis Intervention
Microsoft Office
Windows
Documentation
Confidentiality
Non-profit
Social Adjustment
Client Support
Referral Counseling

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