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Added 3 mins ago
A
2nd Cook
ATCO
SK · SK, Canada
- Full-time
Support kitchen operations in a professional manner
Added 3 mins ago
A
Salad/Sandwich Maker
ATCO
SK · SK, Canada
- Full-time
…residents while maintaining a safe, orderly, and sanitized…
Added 3 mins ago
T
Customer Success Manager
Trivium
Remote, Canada
- Remote
We're a fast-growing Meta ads agency that helps kitchen and bathroom remodeling companies grow. We build the creatives in-house, run the ads, and help our clients turn leads into booked…
Added 3 mins ago
PC
2nd Cook
Playtime Casino
Wasaga Beach, ON
- Part-time
Are you looking to demonstrate your razor-sharp culinary skills in a fast-paced and fun kitchen? A well-run restaurant is like a band, with each player doing their part in creating…
Added 4 mins ago
GP
Maintenance Manager
Graham Packaging
Mississauga, ON
- Full-time
…and a leader in sustainable packaging manufacturing. From the kitchen to the laundry room, Graham Packaging is part of your everyday…
Added 19 mins ago
H
General Help, Tim Hortons, Full Time
Havergal
Edmonton, AB
- Full-time
Assist with food preparation, set up and cleanup of chairs & tables, serving meals, delivering trays to residents, dishwashing and maintaining cleanliness of the kitchen.
Added 19 mins ago
ML
Cook Full Time
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Clean kitchen equipment after use according to health and safety policies and procedures.
Added 19 mins ago
ML
Cook Full Time
MAPLE LEAF LOUNGE
Mississauga, ON
- Full-time
Clean kitchen equipment after use according to health and safety policies and procedures.
Added 19 mins ago
H
Tim Hortons Team Member, Full Time & Part Time
Havergal
Toronto, ON · ETOBICOKE, ON
- Full-time
- Part-time
…glassware, pots, pans, trays, and utensils. You will ensure that the kitchen, work areas, and equipment are maintained in an orderly and sanitary…
Added 34 mins ago
EM
Administrative Assistant
Enviro-Tech Mechanical Services Ltd.
Vancouver, BC
- Full-time
Added 34 mins ago
nutribullet In-Store Demo Representative -Montreal
Encore
Montreal, QC
Our client is nutribullet is a leading consumer kitchen appliance brand focused on making nutrition simple, accessible, and impactful for everyday life. It is best known for its…
Added 34 mins ago
Line Cook - Grill
Banff Caribou Properties
Banff, AB
…focus on steaks and other proteins. You’ll also support other kitchen stations as needed to keep service running smoothly and…
Added 34 mins ago
C
Prep_Assistant Cook
Chartwell
Dorchester, ON
- Part-time
…meals that make our residents feel at home. By supporting the kitchen team with meal preparation, food safety, and cleanliness, you’ll help provide a dining experience that nourishes both…
Added 48 mins ago
Production Coordinator
Sid Lee
Toronto, ON
…experience. Its creative community also includes Yard, Digital Kitchen, Sid Lee Sport, Sid Lee Architecture, and Haigo. Alongside daring clients, Sid Lee draws on its rich collection of…
Added 1 hour ago
TS
Casual - Cook
The Salvation Army in Canada
Vancouver, BC
- Part-time
Provide direction to volunteers helping in the kitchen
Added 1 hour ago
E
Housekeeping Aide (CAS) Arbour Heights
Extendicare
Kingston, ON · Arbour Heights
- Part-time
To clean Resident's apartments and common areas, including furniture, kitchen and
Added 1 hour ago
BP
Showroom Consultant
Best Plumbing & Lighting
Edmonton, AB
- Full-time
Do you have a passion for and creating beautiful kitchen and bath spaces?
Added 1 hour ago
ML
Dishwasher, Full Time
MAPLE LEAF LOUNGE
Burnaby, BC
- Full-time
…glassware, pots, pans, trays, and utensils. You will ensure that the kitchen, work areas, and equipment are maintained in an orderly and sanitary…
Added 1 hour ago
ML
General Help, Full Time
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Assist with food preparation, meal service, tray delivery, dishwashing, and maintaining cleanliness and sanitation in the kitchen.
Added 1 hour ago
ML
Dishwasher, Full Time, AC premium Lounge,
MAPLE LEAF LOUNGE
Mississauga, ON
- Full-time
…glassware, pots, pans, trays, and utensils. You will ensure that the kitchen, work areas, and equipment are maintained in an orderly and sanitary…
Added 1 hour ago
F
Shelter Counsellor
FearIsNotLove
Calgary, AB
- Part-time
Serving food from the kitchen, letting clients into the building, providing clients with basic needs items and participating in fire drills/building safety requirements.
Added 1 hour ago
AG
Kitchen Manager
AMK Global Group
Ancaster, ON
- $60,000 to $65,000 CAD / year
- Full-time
AMK Global is hiring for Kitchen Manager to lead a high-volume kitchen, deliver consistent food quality, and manage busy service alongside large events. This role is ideal for a calm,…
Added 1 hour ago
C
Cook
Cook
Oromocto, NB
- Part-time
Clean kitchen equipment after use according to health and safety policies and procedures.
Added 1 hour ago
M
Registered Dietitian - Part Time
Maquise
ON · SCARBOROUGH, ON
- Part-time
Assist the Food Service Manager to ensure compliance with all legislation pertinent to the management of the kitchen
Added 2 hours ago
CM
Sales Director - Culinary
Campbell Morden Inc.
Vancouver, BC
- Full-time
Do you understand the realities of a professional kitchen and can combine that knowledge with territory sales experience and people leadership.

The Salvation Army Canada and Bermuda Territory

Diversion Case Worker

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Job Title:

Diversion Case Worker

Department:

Program

Status/Position Type:

Permanent Full-Time

Compensation:

$26.39 per hour as per Collective Agreement

Unionized:

Yes

Ministry Unit:

Hamilton Booth Centre

Address:

94 York Blvd. Hamilton

APPLICATIONS ACCEPTED BY:

Apply using WorkDay via website job is advertized on

Please, no phone calls.

POSITION PURPOSE SUMMARY:

This role is focused on individual cases helping clients find solutions to problems of social adjustment that are difficult for individuals to navigate on their own, assisting in establishing goals, monitoring progress, and preparing discharge and other plans. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

This is a permanent full-time position with 37.5 hours per week. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a ½ hour unpaid meal break.

Shifts: 7:00 a.m. to 3:00 p.m., Monday to Friday

ACCOUNTABILITIES:

Service Responsibilities

Develop and maintain a caseload.

Complete an intake and assessment on each resident including VI SPDAT and Diversion tools

Provide problem solving/referral counseling to Booth Centre Shelter residents.

Develop a network and make referrals to existing services and resources in the community including those of other Salvation Army departments.

Design and implement, in consultation with supervisor, an interview schedule that will provide an evaluation of ‘quality of life’ improvement of successful program participants.

Provide assistance to front desk personnel as necessary, including responding to client issues and crises.

Be available to respond to client issues in the dining hall and kitchen during meal services

Record activities and incidents occurring during the shift in a factual and concise manner using Log Book and/or Incident Book.

Contact emergency service personnel (ambulance or police) when necessary.

Maintain confidentiality with regard to clients/staff and Centre’s records.

Work closely with and carry out tasks assigned to you by your supervisor.

Fully participate in Hamilton Booths Harm Reduction Program including but not limited to: providing safer supply to residents, client centered supports and education

Must fully participate in our Harm Reduction Program including but not limited to: providing safe supply, client centered supports and education

Organizational Responsibilities

Demonstrate knowledge of The Salvation Army Booth Centre Policy and Procedures Manual.

Meet with Management for supervision as scheduled.

Model appropriate qualities for this position – i.e., self-motivation, punctuality, and personal hygiene.

Commit to and sign the agency and clients’ confidentiality form.

Attend staff meetings of The Salvation Army Booth Centre Hamilton, Staff Training workshops and conferences, as authorized by the Centre.

Work within mandate and mission of the Salvation Army.

Represent The Salvation Army Booth Centre in a professional manner.

Perform other duties as required.

WORKING CONDITIONS:

May work with potentially aggressive clients.

Fully participate in our Harm Reduction Program which includes providing safer supplies

Must particiapte in our Harm Reduction Program

EDUCATION, QUALIFICATIONS AND CERTIFICATIONS:

University/College diploma in Social Service and/or a combination of education and related life experience.

Alternative combinations of education and experience may be considered.

EXPERIENCE AND KNOWLEDGE:

Competent on word processing equipment such as Windows, Microsoft Office etc.

Demonstrates knowledge of Community-based resources.

SKILLS AND CAPABILITIES:

Excellent oral and written communications skills and effective interpersonal skills.

Ability to work with socially disadvantaged people who may often harbor resentment and anger.

Demonstrated ability to establish and implement goals and plans for self and clients.

Demonstrated ability to work both independently and under supervision.

Ability to lift/carry up to forty pounds.

Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.

Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.

Compensation:

The target hiring range for this position is $26.39 to $26.39 with a maximum of $26.39.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The Diversion Case Worker manages a caseload by conducting intakes, assessments, and providing problem-solving counseling to shelter residents. They also coordinate community referrals, maintain accurate incident logs, and actively participate in the organization's harm reduction program.

Requirements

Candidates must possess a university or college diploma in social services or equivalent experience. Strong interpersonal skills, proficiency with Microsoft Office, and the ability to work with socially disadvantaged populations are required.

Skills

Case management
Intake and assessment
Problem solving
Crisis intervention
Harm reduction
Community resource coordination
Documentation
Interpersonal skills
Oral communication
Written communication
Microsoft Office
Windows
Client support
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Case Worker
Social Services
Harm Reduction
Intake
Assessment
VI SPDAT
Diversion
Shelter
Community Resources
Crisis Intervention
Microsoft Office
Windows
Documentation
Confidentiality
Non-profit
Social Adjustment
Client Support
Referral Counseling

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