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Added 3 hours ago
WI
HSE Site Representative
WSP in Canada
BC · British Columbia, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 3 hours ago
WI
HSE Site Representative
WSP in Canada
ON · Ontario, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 3 hours ago
WI
HSE Site Representative
WSP in Canada
Quebec, QC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 3 hours ago
WI
HSE Site Representative
WSP in Canada
Quebec, QC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 3 hours ago
WI
HSE Site Representative
WSP in Canada
BC · British Columbia, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 3 hours ago
WI
HSE Site Representative
WSP in Canada
Calgary, AB
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 3 hours ago
WI
HSE Site Representative
WSP in Canada
Vancouver, BC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 3 hours ago
WI
HSE Site Representative
WSP in Canada
Vancouver, BC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 5 hours ago
Operations Assistant (Transportation)
Region of Waterloo
Cambridge, ON
…system (Hansen). Redirects requests to appropriate Operations supervisor or field staff. Updates with action taken and closes when work has been…
Added 6 hours ago
Hospital Community Outreach Counsellor, CYYA
Fraser Health
Abbotsford, BC
…and adolescents and their families, providing feedback to the supervisor regarding service needs, gaps and suggested solutions and initiatives to assist in the development and maintenance…
Added 8 hours ago
WI
HSE Site Representative
WSP in Canada
AB · Edmonton, AB
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 8 hours ago
WI
HSE Site Representative
WSP in Canada
AB · Alberta, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 8 hours ago
WI
HSE Site Representative
WSP in Canada
Toronto, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 9 hours ago
FH
Supervisor, Fluoroscopy/General Procedures
Fraser Health
White Rock, BC
- Full-time
Reporting to the Site Coordinator, Medical Imaging, the Supervisor, Fluoroscopy/General Procedures practices in accordance with the standards of professional practice as well as utilizing a…
Added 9 hours ago
TS
Construction Site Supervisor (ICI)
TalentSphere Staffing Solutions
Thunder Bay, ON
- Full-time
Our client is a leading General Contractor in Northwestern Ontario specializing in ICI (Industrial, Commercial, and Institutional) construction projects.
Added 10 hours ago
FH
Supervisor, Fluoroscopy/General Procedures
Fraser Health Authority
White Rock, BC
- $48.63 to $60.74 CAD / hour
- Full-time
Reporting to the Site Coordinator, Medical Imaging, the Supervisor, Fluoroscopy/General Procedures practices in accordance with the standards of professional practice as well as utilizing a…
Added 11 hours ago
T
Tangerine Growth Advisor - Tangerine
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Toronto, ON
- Full-time
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 11 hours ago
WI
HSE Site Representative
WSP in Canada
NT · Northwest Territories, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 11 hours ago
FH
Substance Use Clinician, Indigenous Health - Bachelors
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
- Other
Provides culturally appropriate client and family-centered care through a trauma-informed approach and evidence-informed practice to Indigenous and non-Indigenous individuals and families…
Added 11 hours ago
WI
HSE Site Representative
WSP in Canada
YT · Yukon Territory, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 11 hours ago
WI
HSE Site Representative
WSP in Canada
NT · Northwest Territories, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 11 hours ago
WI
HSE Site Representative
WSP in Canada
NU · Nunavut, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 11 hours ago
RC
Human Capital Advisory, Supervisor
RSM Canada
Toronto, ON
- Full-time
Develop and deliver polished client ready deliverables and materials that clearly communicate insights, recommendations, and solutions
Added 11 hours ago
BH
Registered HCA
Bayshore HealthCare
Calgary, AB
- Full-time
Observe and document client conditions in line with company standards; promptly report any unusual events or changes in client condition to the Supervisor or Office
Added 12 hours ago
TS
Diversion Case Worker
The Salvation Army in Canada
Hamilton, ON
- Full-time
This role is focused on individual cases helping clients find solutions to problems of social adjustment that are difficult for individuals to navigate on their own, assisting in…

The Salvation Army Canada and Bermuda Territory

Diversion Case Worker

Hamilton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 2, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Job Title:

Diversion Case Worker

Department:

Program

Status/Position Type:

Permanent Full-Time

Compensation:

$26.39 per hour as per Collective Agreement

Unionized:

Yes

Ministry Unit:

Hamilton Booth Centre

Address:

94 York Blvd. Hamilton

APPLICATIONS ACCEPTED BY:

Apply using WorkDay via website job is advertized on

Please, no phone calls.

POSITION PURPOSE SUMMARY:

This role is focused on individual cases helping clients find solutions to problems of social adjustment that are difficult for individuals to navigate on their own, assisting in establishing goals, monitoring progress, and preparing discharge and other plans. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

This is a permanent full-time position with 37.5 hours per week. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a ½ hour unpaid meal break.

Shifts: 7:00 a.m. to 3:00 p.m., Monday to Friday

ACCOUNTABILITIES:

Service Responsibilities

Develop and maintain a caseload.

Complete an intake and assessment on each resident including VI SPDAT and Diversion tools

Provide problem solving/referral counseling to Booth Centre Shelter residents.

Develop a network and make referrals to existing services and resources in the community including those of other Salvation Army departments.

Design and implement, in consultation with supervisor, an interview schedule that will provide an evaluation of ‘quality of life’ improvement of successful program participants.

Provide assistance to front desk personnel as necessary, including responding to client issues and crises.

Be available to respond to client issues in the dining hall and kitchen during meal services

Record activities and incidents occurring during the shift in a factual and concise manner using Log Book and/or Incident Book.

Contact emergency service personnel (ambulance or police) when necessary.

Maintain confidentiality with regard to clients/staff and Centre’s records.

Work closely with and carry out tasks assigned to you by your supervisor.

Fully participate in Hamilton Booths Harm Reduction Program including but not limited to: providing safer supply to residents, client centered supports and education

Must fully participate in our Harm Reduction Program including but not limited to: providing safe supply, client centered supports and education

Organizational Responsibilities

Demonstrate knowledge of The Salvation Army Booth Centre Policy and Procedures Manual.

Meet with Management for supervision as scheduled.

Model appropriate qualities for this position – i.e., self-motivation, punctuality, and personal hygiene.

Commit to and sign the agency and clients’ confidentiality form.

Attend staff meetings of The Salvation Army Booth Centre Hamilton, Staff Training workshops and conferences, as authorized by the Centre.

Work within mandate and mission of the Salvation Army.

Represent The Salvation Army Booth Centre in a professional manner.

Perform other duties as required.

WORKING CONDITIONS:

May work with potentially aggressive clients.

Fully participate in our Harm Reduction Program which includes providing safer supplies

Must particiapte in our Harm Reduction Program

EDUCATION, QUALIFICATIONS AND CERTIFICATIONS:

University/College diploma in Social Service and/or a combination of education and related life experience.

Alternative combinations of education and experience may be considered.

EXPERIENCE AND KNOWLEDGE:

Competent on word processing equipment such as Windows, Microsoft Office etc.

Demonstrates knowledge of Community-based resources.

SKILLS AND CAPABILITIES:

Excellent oral and written communications skills and effective interpersonal skills.

Ability to work with socially disadvantaged people who may often harbor resentment and anger.

Demonstrated ability to establish and implement goals and plans for self and clients.

Demonstrated ability to work both independently and under supervision.

Ability to lift/carry up to forty pounds.

Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.

Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.

Compensation:

The target hiring range for this position is $26.39 to $26.39 with a maximum of $26.39.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The Diversion Case Worker manages a caseload by conducting intakes, assessments, and providing problem-solving counseling to shelter residents. They also coordinate community referrals, maintain accurate incident logs, and actively participate in the organization's harm reduction program.

Requirements

Candidates must possess a university or college diploma in social services or equivalent experience. Strong interpersonal skills, proficiency with Microsoft Office, and the ability to work with socially disadvantaged populations are required.

Skills

Case management
Intake and assessment
Problem solving
Crisis intervention
Harm reduction
Community resource coordination
Documentation
Interpersonal skills
Oral communication
Written communication
Microsoft Office
Windows
Client support
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Case Worker
Social Services
Harm Reduction
Intake
Assessment
VI SPDAT
Diversion
Shelter
Community Resources
Crisis Intervention
Microsoft Office
Windows
Documentation
Confidentiality
Non-profit
Social Adjustment
Client Support
Referral Counseling

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