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Added 18 mins ago
Sales Associate
EssilorLuxottica Group
Ottawa, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 18 mins ago
Sales Associate
EssilorLuxottica Group
Halifax, NS
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 18 mins ago
Sales Associate
EssilorLuxottica Group
Ottawa, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 18 mins ago
Sales Associate
EssilorLuxottica Group
Ottawa, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 18 mins ago
Sales Associate
EssilorLuxottica Group
Ottawa, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 18 mins ago
Sales Associate
EssilorLuxottica Group
Ottawa, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 48 mins ago
RD
RBCDS - Administrative Associate
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Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Role Description This full-time, on-site Administrative Associate role is based in the downtown Vancouver and supports the day-to-day operations of a discretionary wealth management…
Added 48 mins ago
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Associate Manager, Subscriptions
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- $56,000 to $62,000 CAD / year
- Full-time
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Added 1 hour ago
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Mississauga, ON · Brampton, ON · Maple, ON · Woodbridge, ON
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 2 hours ago
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Associate Financial Advisor
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- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 2 hours ago
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CIBC
Kingston, ON
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 2 hours ago
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CN - Business Development Associate
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- Full-time
Identifies and qualifies customers and conducts comprehensive customer needs analysis to generate sales.
Added 4 hours ago
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Added 9 hours ago
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Added 10 hours ago
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Added 11 hours ago
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Added 15 hours ago
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Added 16 hours ago
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Added 19 hours ago
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- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 20 hours ago
Sales Associate
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Added 21 hours ago
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Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

The Salvation Army Canada and Bermuda Territory

Donation Associate

Thunder Bay, ON, Canada
Red River Thrift Store, Canada

The target hiring range for this position is $17.95 to $20.89 with a maximum of $23.82. · Full-time

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Job details

Pay: The target hiring range for this position is $17.95 to $20.89 with a maximum of $23.82.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:

The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.

This position is located at 870 Red River Road, Thunder Bay, ON, P7B 1K2

ACCOUNTABILITIES:

The incumbent may perform all, some, or similar range of duties.

Operations

Greet and interact with customers/donors in a positive, friendly, and courteous manner.
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
Maintain store opening and closing procedures as required.
Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Process raw materials by loading/unloading, sorting, packing, hanging, pricing, and storing donations.
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Pay attention to store security, by monitoring activity within the store.
Assist with store layout plans to attract customers, which would include window displays and merchandise displays; displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance:”.
Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.
Assist donors with their contributions, unload donations and place stock in appropriate location.
Maintain the proper sorting and processing of goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.
Perform other duties as required.

Health and Safety

Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).
Maintain an attractive organized and safe appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, washroom, and other common areas.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Performs other work-related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT:

Clarification of Information. Conducts Routine Interactions. Internal: Store Manager, Corps Officer(s), volunteers, staff External: Guests, vendors

MANAGERIAL/TECHNICAL RESPONSIBILITIES:

Reports directly to the Store Manager Direct reports: None.

FINANCIAL AND MATERIAL MANAGEMENT:

Moderate material responsibilities.
Uses or maintains organization assets in accordance with established guidelines.
Does not process any financial transactions with no budget responsibilities.

WORKING CONDITIONS:

This is a permanent full-time position.
Work schedule may vary from week to week and will include weekdays and/or Saturdays.
This job requires the ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required; the ability to lift/move 30 pounds.
The incumbent must take the following precautionary measures in addition to health and safety rules and regulations such as universal precautions, i.e., wearing gloves when working with unknown contents.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Alternative combination of education and Experience may be considered.

Education, Qualifications and Certifications:

Completion of some high school course work.
Alternative combinations of education and experience may be considered.

Experience and Knowledge:

Have a few months of experience in processing or distribution of goods or customer service.
Knowledge of lifting guidelines.
Cash handling experience is required.
Experience with cash registers and related processes and procedures i.e., bank deposits, summary reports, etc.
Product brand awareness would be an asset.
Experience working in a computerized environment.

Skills and Capabilities:

Attention to detail.
Self-motivated/disciplined.
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Must have good interpersonal and communication skills (oral).
Physically capable of lifting/carrying up to 29 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of products.

Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion

Compensation:

The target hiring range for this position is $17.95 to $20.89 with a maximum of $23.82.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The Donation Associate provides customer service, processes incoming donations, and assists with retail operations including pricing and inventory management. They are also responsible for maintaining store cleanliness and ensuring a safe environment for staff and customers.

Requirements

Candidates should have some high school education and a few months of experience in customer service or goods distribution. The role requires the physical ability to lift up to 30 pounds and proficiency in cash handling procedures.

Skills

Customer service
Cash handling
Inventory management
Stock rotation
Pricing
Communication skills
Attention to detail
Teamwork
Safety compliance
Product knowledge
Retail operations
Physical stamina
Lifting
Organization

Visa sponsorship

Not detected in the job text

Keywords

Retail
Donation processing
Customer service
Cash register
Inventory control
Health and safety
OH&S Act
Merchandising
Stock rotation
Recycling
Point of sale
Non-profit
Thrift store
Donation handling

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