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Added 59 mins ago
TS
Donation Associate
The Salvation Army in Canada
Thunder Bay, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 hour ago
FN
Family Service Worker- Protection
First Nations University of Canada
Fort Qu'appelle, SK
- Full-time
QBOW Child & Family Services is seeking a Family Service Worker to support children, youth,
Added 1 hour ago
FN
Non Emergency Call Taker (7 Permanent Positions)
First Nations University of Canada
Regina, SK
- Full-time
Respect, Professionalism and Service guide how we serve our community and support one another. We equip our employees with the tools, technology and support they need to succeed and grow in…
Added 3 hours ago
T
Social Media Surveillance Officer
TD
Toronto, ON
- Full-time
…standards and Canadian regulatory expectations. You will also support ongoing program evolution, with a focus on requirements of the Canadian Investment Regulatory Organization (CIRO) and…
Added 3 hours ago
Senior Systems Analyst (Power Platform Developer)
Office of the Chief Information Officer
St. John's, NL
…team to deliver technology solutions that enable efficient service delivery for the Government of Newfoundland and Labrador. We are seeking curious, driven and future-thinking individuals…
Added 4 hours ago
OB
Branch Manager, Kelowna
Odlum Brown Limited
Kelowna, BC
- Full-time
Anchored in our purpose to help clients achieve their financial goals, Odlum Brown has remained an independent, full-service investment firm for over 100 years. Wholly owned by its team…
Added 4 hours ago
Animal Protection Officer 2
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
To provide support services in the field of animal husbandry as requested.
Added 5 hours ago
TS
Donation Associate
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Red River Thrift Store
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 5 hours ago
EW
Law Clerk
ERCO Worldwide
Mississauga, ON
- Full-time
ERCO Worldwide is looking for a Law Clerk to join our Legal team! You’ll support our General Counsel, the two other lawyers in our Legal Department, and our Chief Executive Officer (CEO).…
Added 5 hours ago
DO
Portfolio Liaison, LFP
Doctors of BC
Vancouver, BC · BC
- Full-time
…with BC Family Doctors' Executive Directors and Chief Medical Officer, as well as Doctors of BC leadership and operational teams, the role navigates complex stakeholder relationships,…
Added 6 hours ago
OC
Speech and Language Pathologist Term
Ottawa Catholic School Board
Ottawa, ON
- Contract
…system. The SLP collaborates with parents and educators to support students with speech and language difficulties in order to promote their communication competence and educational…
Added 6 hours ago
OC
Chaplaincy Leader - 0.5 Term Frank Ryan
Ottawa Catholic School Board
Ottawa, ON · Nepean, ON
- Contract
…the school. This ministry of presence is foundational to a service of leadership exercised on behalf of the school, school board, and diocese. The Chaplaincy Leader's main areas of…
Added 6 hours ago
Manager, Executive Issues and Coordination
Government of Alberta
AB
The Assistant Deputy Minister’s Office (ADMO) supports the Assistant Deputy Minister and Chief Operating Officer (COO) through strategic coordination, executive briefing support, and timely…
Added 6 hours ago
AH
Event Security Officer CCC
Argonauts Holdings Limited Partnership
Toronto, ON · Coca-Cola Coliseum
- Part-time
As a valuable member of the Security Services team, you will be responsible for the delivery of championship fan service, while maintaining high security standards during events! Come be a…
Added 6 hours ago
M(
Event Security Officer CCC
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Coca-Cola Coliseum
- Part-time
As a valuable member of the Security Services team, you will be responsible for the delivery of championship fan service, while maintaining high security standards during events! Come be a…
Added 6 hours ago
Senior Financial Officer, FMS Support Services
First Nations Financial Management Board
Ottawa, ON
Support First Nations clients with back-office accounting functions in accordance with service agreements and Financial Management System (FMS) Standards.
Added 6 hours ago
Senior Financial Officer, FMS Support Services
First Nations Financial Management Board
Vancouver, BC
Support First Nations clients with back-office accounting functions in accordance with service agreements and Financial Management System (FMS) Standards.
Added 6 hours ago
Senior Financial Officer, FMS Support Services
First Nations Financial Management Board
BC · West Vancouver, BC
Support First Nations clients with back-office accounting functions in accordance with service agreements and Financial Management System (FMS) Standards.
Added 6 hours ago
Senior Financial Officer, FMS Support Services
First Nations Financial Management Board
Winnipeg, MB
Support First Nations clients with back-office accounting functions in accordance with service agreements and Financial Management System (FMS) Standards.
Added 6 hours ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and / or support team manager in prioritizing and managing team workload
Added 6 hours ago
MU
Grants & Agreements Officer
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
Under the direction of the Associate Director, Grants and Agreements, the Grants and Agreements Officer is responsible for the management and execution of large competitions and high-volume…
Added 6 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Cedar Hill Thrift Store
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 6 hours ago
CO
Employment Services Officer (Client Services Officer)
College of the North Atlantic
St. John's, NL
- Full-time
Front-line service delivery: serve as the main contact for people seeking employment programs and services, offering friendly, client-focused support to meet their needs.
Added 6 hours ago
CO
Bilingual Employment Services Officer (Client Services Officer)
College of the North Atlantic
St. John's, NL
- Full-time
Front-line service delivery: serve as the main contact for people seeking employment programs and services, offering friendly, client-focused support to meet their needs.
Added 6 hours ago
TS
Store Associate
The Salvation Army in Canada
Victoria, BC
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…

The Salvation Army Canada and Bermuda Territory

Justice Support Worker

Regina, SK, Canada

The target hiring range for this position is $21.96 to $27.45 with a maximum of $32.94. · Full-time

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Job details

Pay: The target hiring range for this position is $21.96 to $27.45 with a maximum of $32.94.
Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
The role provides administrative and facility support to the residence’s clients and tenants.

ACCOUNTABILITIES:
The incumbent may perform all, some, or similar range of duties.
• Provide general coordination, advice, guidance and support to residents when contacted for assistance.
• May provide day-to-day supervision to staff and provide guidance, training, support, and assistance.
• Report on, make recommendations, and provide input and support to the ED/Corps officer/Manager as it relates to the hiring, supervision, training, performance management and termination of staff, departmental policy and procedures, and residential issues and concerns.
• Give input to planning, developing, and revising policies, protocols, and day-to-day operating procedures for all areas of assigned programs; operation in compliance with government and Salvation Army standards including accreditation requirements.
• Assist in developing and coordinating the delivery of designated programs; may be responsible for ensuring workflow is maintained and safety of participants and employees in the absence of the Manager.
• Serving as a Team Lead on-call, and under the direction of the Manager, will provide assistance to staff and report incidents and issues to the Manager.
• Monitor and ensure employee safety practices are compliant with safety and health standards and prepare, submit, and act on incident reports as indicated by the Manager.
• Identify and recommend proactive safety measures to the Manager based on needs and concerns.
• Monitor all aspects of the program(s) operations in accordance with the Mission, Vison and Values of The Salvation Army.
• Ensure the proper implementation of the Case Management System including intake, support, referral, networking, teaching life skills and other direct services to participants; this includes appropriate use of rehabilitative and disciplinary measures; may be required to fill in as backup on occasion, as necessary.
• Participate in or delegate the conduct of room searches according to policy; ensure documentation of searches and results in logbook.
• Ensure employees maintain the security and upkeep of the building.
• May provide back-up support and or assume functions at front desk area or other program areas, as needed, including tasks that may require lifting weighted objects.
• Respond to complaints from participants in the program(s).
• Liaise with community resources and encourage community involvement in programs.
• Develop a supportive relationship and cooperate with employees, participants, volunteers and students.
• Maintain proper records and files for each assigned program, write progress and in-depth reports and provide information on the outcome of the program(s) and the progress of each participant.
• Schedule employees in accordance with Union and government contracts and Residential standards; may respond to and resolve complaints in the absence of the ED and with the advice of HR
• May provide basic statistical and evaluative information to management levels when required
• Assists with planning of regular daily operations such as laundry, food services prep, light cleaning, etc.
• Coordinate all daily operations such as laundry, food services prep, light cleaning, etc.
• Provides coordination and oversight to participant chores by instructing, teaching, encouraging, and coaching participants in how to do their assigned chores.
• Monitor and document daily chores completion according to policy and procedure and report on it to supervisor/management.
• Provide more complex assistance at the support level to tenants and staff in program delivery.
• Complete more complex residence-related administrative tasks as required.
• First contact for all situations not requiring immediate 911 assistance.
• May accompany tenants during their off-site visits, reporting to supervisor or appropriate personnel daily activities in conjunction with personal plans.
• Consistently demonstrate respect and empathy for all tenants.
• Maintain availability for personal, practical, and moral support.
• Accurately record relevant information to support staff.
• Liaise with referral sources and other external agencies as needed.
• Accurately record and report any tenant information relevant to employees.
• Perform other job- as required to ensure a safe and secure environment.

CRITICAL RELATIONSHIP MANAGEMENT:
Internal: MU leaders and staff, tenants of supportive housing, volunteers.
External: Might have to communicate with community members, community groups/organizations, police, and agencies.

MANAGERIAL/TECHNICAL RESPONSIBILITIES:
Direct reports: None.
Provide coordination to tenants and show how to complete tasks.

FINANCIAL AND MATERIAL MANAGEMENT:
• Minor material responsibilities.
• May be authorized to handle small amounts of cash.
• The incumbent may make small program purchases under the authority of their supervisor.
• The incumbent has no input into the annual budget.
The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

WORKING CONDITIONS:
• The incumbent’s work environment is typically in a supportive housing.
• This position requires a moderate amount of keyboarding/manual record keeping and Those served by the program usually relate information that is highly disturbing in nature and will require intentional debrief and consultation.
• The incumbent will work under the following disagreeable conditions:
- Isolation
- Monotony
- Odors
- Dealing with challenging behaviours
- Verbal abuse
- Work schedule affecting lifestyle
- Exposure to bodily fluids, bodily waste
- Exposure to drugs and alcohol
• The incumbent may have little to no travel required.
• The incumbent carries a pager/walkie talkie and will work shifts.
• The job incumbent may be exposed to the risk of minor to moderate injury or illness due to:
- Physical attacks by others
- Exposure to infectious diseases
- Exposure to bodily fluids
- Sharp objects
- Other dangerous situations
• May have some limited travel required
• May work on call
• Experience moderate physical exertion causing fatigue, may be required to lift up to 30 pounds.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:
• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Alternative combination of education and Experience may be considered.

Education, Qualifications and Certifications:
• Completion of a formal post-secondary/college certificate program or specialized coursework or certification.

Experience and Knowledge:
• A year of prior related experience, including experience in a social service setting
• Valid certification in First Aid/CPR, WHMIS, and Non-violent crisis intervention training or willingness to complete upon hiring.
• Proficient in Microsoft Office (i.e., Word, Excel, Publisher, Access, and PowerPoint); the Internet and Email.
• Proficient in administration and files management procedures.

Skills and Capabilities:
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• The incumbent will have good verbal and non-verbal communication skills.
• Strong understanding of professional boundaries when working with a vulnerable population
• Patience and ability to deescalate situations.
• Strong service ethic and a friendly disposition with the public.
• Adaptability to change and frequent interruptions.
• Team oriented and able to take initiative.
• Willingness to work with people from diverse cultural backgrounds.
• Problem solving skills.
• Great team player.
• Organized and attentive to details.
• Comfort in dealing with ambiguity.
• Strong listening skills.
• Ability to motivate others and manage relationships.
• Ability to follow all MU’s organizational policies and procedures.
• Negotiating skills.
• Ability to complete tasks with minimum amount of supervision.
• Ability to manage stress and workload in a positive manner.
• Ability and willingness to work with, support, and serve marginalized people in a compassionate, non-judgmental manner.

The position that you are applying for requires an additional security clearance with the Federal Government. The security screening process includes:

A background check
a criminal record check
a credit check
Verification of identity, employment, education and residency history.

Candidates must be able to provide a fully verifiable, continuous five year history of residence, employment and or education.

Please note that if you have spent six or more consecutive months outside of Canada during the past five years, additional documentation and processing may be required as part of the security screening process.

We encourage interested candidates to apply even if they have questions about the clearance process. Eligibility for Reliability Status is assessed through the Government of Canada's screen procedures.

Compensation:

The target hiring range for this position is $21.96 to $27.45 with a maximum of $32.94.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The Justice Support Worker provides administrative and facility support to residents, including case management, life skills coaching, and incident reporting. They also ensure the safety and security of the residence while liaising with community resources and internal staff.

Requirements

Candidates must have at least one year of related experience in a social service setting and a post-secondary certificate. Proficiency in Microsoft Office and valid certifications in First Aid, CPR, and Non-violent crisis intervention are required.

Skills

Case management
Crisis intervention
First aid
CPR
WHMIS
Administrative support
Conflict resolution
Record keeping
Communication skills
Team leadership
Safety compliance
Life skills coaching
De-escalation
Microsoft Office
Facility maintenance
Professional ethics

Visa sponsorship

Not detected in the job text

Keywords

Justice Support Worker
Social Service
Supportive Housing
Case Management
Crisis Intervention
First Aid
CPR
WHMIS
Non-violent Crisis Intervention
Microsoft Office
Facility Support
Safety Compliance
Incident Reporting
Life Skills
Security
Administration
Record Keeping
Professional Ethics
Confidentiality
De-escalation
Team Leadership
Community Liaison
Vulnerable Population
Security Clearance
Criminal Record Check
Credit Check
Reliability Status
Salvation Army
Residential Standards
Policy Development

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