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Added 15 mins ago
DC
Senior Community Planner
Dillon Consulting Limited
Yellowknife, NT
- Full-time
Lead and support meetings, and facilitate engagement sessions with clients, stakeholders and community members
Added 29 mins ago
MA
Registered Practical Nurse - Telemetry (Temporary Part-Time)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
…Site, and together we provide outstanding, integrated care to support people in living their healthiest…
Added 29 mins ago
CH
Physiotherapist I
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…fast-paced, energetic workplace with a sense of community and support. All Physical Therapist I positions regularly rotate allowing team members to develop clinical skills and knowledge in…
Added 29 mins ago
CH
Food Service Ambassador
Covenant Health Canada
AB · Edmonton, AB
- Full-time
In keeping with the Covenant Health's Mission, Vision, and Values, and as an integral member of the Nutrition and Food Services Team, the Food Service Ambassador is responsible for…
Added 29 mins ago
CH
Physiotherapist I
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…fast-paced, energetic workplace with a sense of community and support. All Physical Therapist I positions regularly rotate allowing team members to develop clinical skills and knowledge in…
Added 45 mins ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Port Hawkesbury, NS
- Full-time
…addition to our core home improvement retail operation, our stores support a strong Pro‑focused business and deliver Install Sales solutions, all of which rely heavily on efficient,…
Added 59 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Demonstrated leadership ability with the capacity to provide support and guidance to staff.
Added 59 mins ago
AH
Health Care Aide
Alberta Health Services
Hinton, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 59 mins ago
AH
Health Care Aide
Alberta Health Services
Athabasca, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 59 mins ago
AH
Health Care Aide
Alberta Health Services
Smoky Lake, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 59 mins ago
AH
Health Care Aide
Alberta Health Services
Lac la Biche, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 59 mins ago
AH
Health Care Aide
Alberta Health Services
Athabasca, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 59 mins ago
S
Organ Recovery Assistant, Organ Donation & Hospital Development - BC Transplant Society
Sanya’k̓ula
Vancouver, BC
- Part-time
Performs other related duties to support the donor hospital and BCT recovery team for the recovery of organs and tissues for transplantation. (e.g., Assists donor hospital OR staff, as…
Added 1 hour ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 1 hour ago
OT
Sr Cloud Applications Administrator
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
…collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle…
Added 1 hour ago
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Administrative Coordinator
Summit Search Group
Winnipeg, MB
- Full-time
The Administrative Coordinator provides high-level, confidential administrative support to the Executive Director and Board of Directors, playing a critical role in the day-to-day…
Added 1 hour ago
BT
Senior Accountant, Audit & Accounting
Baker Tilly Canada
Toronto, ON
- Full-time
Parental leave top-up program to support growing families
Added 2 hours ago
AH
Food Service I
Alberta Health Services
Bow Island, AB
- Part-time
…on patient and resident focused health care as a dedicated member of the Nutrition Food Service (NFS) team. NFS is a provincial service that is committed to providing nutritious, healthy,…
Added 2 hours ago
CM
Mental Health Therapist
CASA Mental Health
AB · Edmonton, AB
- Full-time
Provide therapeutic interventions to support patients in achieving therapeutic goals using a variety of developmentally-appropriate treatment approaches.
Added 2 hours ago
AH
Health Care Aide
Alberta Health Services
Drumheller, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 2 hours ago
AH
Health Care Aide
Alberta Health Services
Canmore, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 2 hours ago
AH
Health Care Aide
Alberta Health Services
Medicine Hat, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 2 hours ago
AH
Food Service I
Alberta Health Services
Lethbridge, AB
- Temporary
…on patient and resident focused health care as a dedicated member of the Nutrition Food Service (NFS) team. NFS is a provincial service that is committed to providing nutritious, healthy,…
Added 2 hours ago
AH
Health Care Aide
Alberta Health Services
Canmore, AB
- Full-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 2 hours ago
AH
Administrative Support II
Alberta Health Services
Fort Saskatchewan, AB
- Part-time
…Services (AHS), you can have all of that and more. As a dedicated member of the Nutrition Food Service (NFS) team, you can make a significant impact by providing nutritious, healthy,…

The Salvation Army Canada and Bermuda Territory

Program Manager

Thunder Bay, ON, Canada
Journey to Life Centre, Canada

The target hiring range for this position is $55,244.80 to $69,076.80 with a maximum of $82,888.00. · Full-time

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Job details

Pay: The target hiring range for this position is $55,244.80 to $69,076.80 with a maximum of $82,888.00.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:

The Program Manager is responsible for all aspects of The Salvation Army Thunder Bay, Journey to Life Centre Residential Programs and give oversight to all the Residential Programs ensuring that program services are carried out in an effective and efficient manner in keeping with The Salvation Army guidelines and policies. The Residential Program Manager also ensures that resources of the department are being used to their greatest potential in the implementation of The Salvation Army’s mission.

Accountabilities:

General

In consultation with the Program Director, assist with the development and implementation of policies and procedures.
Report any safety hazards, maintenance problems, equipment, or supply needs to the Program Director.
Work with the Program Director to ensure that the programs meet contractual and legal, requirements.
Coordinate storage and retrieval of personal items with support staff.
Ensure that all procedures, rules, and guidelines for the safety and security of clients and staff are enforced impartially.

Program

Develop, administer, and direct The Salvation Army Thunder Bay, Journey to Life Centre residential programs.
Assist in developing appropriate services for the clients of the Thunder Bay, Journey to Life Centre .
Ensure that information available to staff/clients regarding community resources is up-to-date and accurate.
Ensure that staff is following appropriate policies with respect to clients requiring medical attention and/or medication.
Ensure appropriate liaison with outreach/community workers who come into the Thunder Bay, Journey to Life Centre .
Ensure that program supplies are available.

Administration

Develop and implement shift change procedures, logbook documentation and any other tools required for effective communication of overall client services.
Prepare statistical and operational reports as required by The Salvation Army Thunder Bay, Journey to Life Centre .
Regularly review and revise, if necessary, the effectiveness of the client intervention/case management system.
Ensure that shift documentation and client/case management files are properly maintained.

Identify job vacancies and follow The Salvation Army hiring procedures, directly involve the process of hiring, orientation, and employee development; provide ongoing, consistent coaching, performance feedback, and manage the evaluation of Residential Programs’ staff.
Responsible for preparing, posting, and maintaining departmental staff schedules and ensuring staff coverage and replacement for staff absences.
Approving staff time off request in Workday, and input and approve all employees’ work hours in Workday.

Health and Safety

Responsible to maintain a level of competency and understand Sections 25 and 26 of the Occupational Health and Safety Act (OHSA).
Ensure that the measures and procedures prescribed (OH&SA) are carried out in the workplace and that every reasonable precaution is taken for the protection of the worker and workplace.
Provide advice, make recommendations and improvements, and assist with the development of company policies/guidelines/handbooks as it relates to health and safety.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Perform other position related duties as required.

CRITICAL RELATIONSHIP MANAGEMENT:

Governance Boards and Councils:

Internal:

Program Director, management members, staff, volunteers, and residents.
Conduct regular staff meetings to review operational effectiveness, changes in policies and procedures, and to provide in-service training.
Participate in other staff meetings when relevant.

External:

Program funders, Community Partners, community members who receive our services
Attend approved community meetings with various groups. {Required to use the program vehicle when available.}

MANAGERIAL/Technical Leadership RESPONSIBILITY:

This position reports directly to the Program Director or designate.
The incumbent is directly responsible for the direct supervision and management of non-supervisory personnel.

FINANCIAL AND MATERIALS MANAGEMENT:

Not applicable

WORKING CONDITIONS:

This is a permanent full-time position
This position is considered a management position for the purposes of the Employment Standards Act of Ontario and as such is not covered by various ESA rules, including but not limited to those related to hours of work, daily and weekly rest periods and overtime compensation. Salary is based on average minimum weekly hours of 40 per week and hours worked are compensated through the annual salary amount.
Facility operates 24/7 requiring rotational on-call support {as per posted schedule} returning to work as required.
Required to work on a regular basis weekend and evening shifts to support the 24/7 facility.

Flexibility is required and as such the hours of work will vary from week to week as per operational requirements.
Working environment is typically in the office in generally agreeable conditions.
Travel is associated with this position. i.e., to attend community partnership meetings.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

education and experience Qualifications:

Education, Qualifications and Certifications:

Completion of a University Bachelor’s Degree. Social Work education is an asset.
Valid Ontario Class “G” Driver’s License, personal vehicle required and insurance, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
Must provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment
Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements

Minimum of three (3) years of prior related experience, including experience in supervision, leadership, and a social services background.
Experience working with a diverse population, including mental health and addictions.
Knowledge of community-based resources and experience networking with government and social service agencies.
Supervisor/management skills and the ability to lead, coach and motivate.
Proficiency in Microsoft Office products is required, Word and Excel etc.
Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.

Skills and Capabilities:

Able to work independently and participate as an active and responsible team member.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Strong oral/written communication skills.
Self-motivated/disciplined.

Attention to detail, problem solving and analytical skills.
Ability to organize and prioritize multiple tasks in a fast-paced environment.
Strong interpersonal, motivational, leadership, and organizational skills.
Ability to develop and maintain a team environment; work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.

Attentive listening skills for the purpose of supervision, coaching, and conflict resolution.

Compensation:

The target hiring range for this position is $55,244.80 to $69,076.80 with a maximum of $82,888.00.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The Program Manager oversees all residential programs at the Journey to Life Centre, ensuring effective service delivery and adherence to organizational policies. They are responsible for staff supervision, operational reporting, and maintaining a safe, compliant environment for clients and employees.

Requirements

Candidates must hold a Bachelor's degree and have at least three years of related experience in leadership and social services. A valid Ontario Class G driver's license and a satisfactory background check with vulnerable sector screening are required.

Skills

Program management
Staff supervision
Leadership
Case management
Conflict resolution
Policy development
Operational reporting
Coaching
Performance feedback
Health and safety compliance
Communication
Analytical skills
Problem solving
Organizational skills
Microsoft Office
Networking

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Social Services
Residential Programs
Case Management
Occupational Health and Safety Act
Workday
Staff Scheduling
Mental Health
Addictions
Community Resources
Policy Implementation
Leadership
Supervision
Reporting
Conflict Resolution
Microsoft Word
Microsoft Excel
Non-profit
Client Intervention
Operational Effectiveness

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