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Added 16 mins ago
IG
CSR Document Management
Insurance Growth Network
AB · Edmonton, AB
- Full-time
As a Client Service Representative (CSR) for the Document Management Team, you will report directly to the Learning and Development Manager and contribute to the management of documents for…
Added 19 mins ago
SD
Pharmacist - CPS
Shoppers Drug Mart
Moncton, NB
- Full-time
Reporting to the Supervisor, Production, the Pharmacist will support the overall operations of the Pharmacy, including providing communication to client pharmacies and coordinating with…
Added 36 mins ago
AL
Sample Receipt Technician
AGAT Laboratories
Vancouver, BC
- Full-time
AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the…
Added 41 mins ago
S
Agent BNC Lounge ($20.40/h) YUL
Swissport
Dorval, QC
- Full-time
…buffet, servicing guest requests, and cleaning up tables after client…
Added 41 mins ago
S
Agent Aspire International Lounge ($20.40/h) YUL
Swissport
Dorval, QC
- Full-time
…buffet, servicing guest requests, and cleaning up tables after client…
Added 41 mins ago
AL
Sample Receipt Technician
AGAT Laboratories
Vancouver, BC
- Full-time
AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the…
Added 49 mins ago
TS
Community Resource Centre Worker
The Salvation Army Canada and Bermuda Territory
Medicine Hat, AB
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 59 mins ago
YO
Personal Trainer
YMCA of Greater Toronto
Toronto, ON
- Part-time
…coaching individuals to achieve results. Sales and/or customer service experience, preferably in a membership/client based environment an…
Added 59 mins ago
Support Services Worker - Regular Part Time
Hopewell Support Services
Guelph, ON
Competitive regular hourly wage rate for hours worked range between $23.31 - $29.29 and flexible work schedule based on client & staff needs.
Added 59 mins ago
TC
Business Analyst
The Corporation of The City of Victoria
Victoria, BC
- Other
…information, improving internal business processes and enhancing service delivery to the…
Added 59 mins ago
T
Enterprise Client Account Manager
Teleperformance
Toronto, ON
- Full-time
…premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad…
Added 1 hour ago
TG
Administrator, Investor Services (6 Month Contract)
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
Identify and advise the Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of enquiries.
Added 1 hour ago
MU
Clinic Manager
McGill University
Montreal, QC
- Full-time
Client-focused and service-oriented, with a demonstrated ability to establish and maintain effective working relationships with individuals at all levels.
Added 1 hour ago
TS
Resident Support Worker
The Salvation Army Canada and Bermuda Territory
Regina, SK
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
L
Seasonal Product Operations Lead | RICHMOND
lululemon
BC · British Columbia, Canada
- Full-time
…evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The Product Operations Lead also oversees and delivers a…
Added 1 hour ago
AA
Repair Planner (Scarborough West)
Assured Automotive
Toronto, ON · Scarborough, ON
- Full-time
Ensures proper work flow throughout the collision center with the production supervisor. Communicates clearly the repair process, and addresses all questions to ensure client’s confidence.
Added 1 hour ago
CG
Food Service Supervisor Part Time
Compass Group Canada
Toronto, ON
- Part-time
As a Patient Food Services Supervisor, you will:
Added 1 hour ago
AC
Manager, Infant & Early Mental Health
Abiona Centre For Infant & Early Mental Health
Toronto, ON
- Full-time
…determinants of health services. Responsibilities include leading client intake and assessment processing, collaborating with healthcare and social service partners, and coordinating a…
Added 1 hour ago
P
retail store supervisor
Petro-Canada
Niagara Falls, ON
- Full-time
Added 1 hour ago
S
JS-U26-55 Education Assistant / Youth Worker
Springboard
Toronto, ON
- Full-time
Reporting to the Supervisor, the Education Assistant is responsible for maintaining a structured, trauma-informed and safe setting for 24/7 coverage for the youth in our care, as aligned…
Added 1 hour ago
TS
Community Ministries Supervisor
The Salvation Army in Canada
Campbell River, BC
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
TS
Case Worker
The Salvation Army in Canada
Brantford, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
TS
Residential Worker
The Salvation Army in Canada
Hamilton, ON
- Part-time
Collaborate with internal case management and interdisciplinary teams to identify client needs, progress, and service adjustments as directed by the supervisor.
Added 1 hour ago
TO
Nieuport Aviation Shuttle Operations Supervisor - Toronto
Transdev Ontario Manitoba
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Reporting directly to the Operations Manager, the Supervisor serves as a critical link between frontline employees, management, client, and support departments, ensuring that everyone is…
Added 1 hour ago
S
JS-U26-55 Education Assistant / Youth Worker
Springboard
Toronto, ON
- Full-time
Reporting to the Supervisor, the Education Assistant is responsible for maintaining a structured, trauma-informed and safe setting for 24/7 coverage for the youth in our care, as aligned…

The Salvation Army Canada and Bermuda Territory

Shelter Support Worker

London, ON, Canada

The target hiring range for this position is $21.65 to $22.80 with a maximum of $23.95. · Part-time

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Job details

Pay: The target hiring range for this position is $21.65 to $22.80 with a maximum of $23.95.
Job type: Part-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Shower Program:

Monday- Friday 8a-12p

PT Perm

POSITION PURPOSE SUMMARY:

This role is responsible for supporting safe and clean environment for clients through active monitoring, intake and administrative support, crisis intervention, and harm reduction practices. This role also collaborates with team members to promote client well-being and effective program delivery. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

ACCOUNTABILITIES:

Incumbents may perform all, some, or similar range of duties as below.

Monitor and maintain the safety and security of clients and the facility, including building access, client screening, and responding to emergencies.
Conduct client intake interviews, assess program suitability, facilitate admissions and discharges, and provide referrals to internal and external services as directed by the supervisor.
Offer emotional support and advocacy to clients in crisis, addressing immediate needs and connecting them with appropriate case workers or community resources.
Maintain accurate documentation, including bed lists, daily logs, incident reports, memoranda, and entries in the HIFIS database.
Encourage and support clients in adopting positive lifestyle choices within their existing environment by promoting harm reduction, personal hygiene, social engagement, dignity, and personal responsibility, while distributing health and safety materials and fostering participation in recreational and community activities.
Perform light cleaning and maintenance duties to ensure a sanitary and welcoming environment, including client areas, common spaces, and washrooms.
Collaborate with team members to foster a safe and supportive atmosphere by sharing information, addressing issues promptly, and contributing to a respectful workplace and representing the Salvation Army in a respectful and professional way.
Perform other related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT:

Internal: Ministry Unit leadership, staff, and volunteers. External: Contractors, vendors, guests/clients of ministry unit.

MANAGERIAL RESPONSIBILITIES:

Reports directly to the Shelter Supervisors or Shelter Manager

FINANCIAL AND MATERIALS MANAGEMENT:

Expected to exercise good judgment in the use of organizational and personal resources.
May be responsible for maintaining and tracking inventories of cleaning supplies.
May hold material responsibility for the proper care and maintenance of cleaning tools and equipment and use of cleaners.

WORKING CONDITIONS:

Work duties are mostly performed indoors.
The performance of the role requires a frequent amount of standing; moderate amounts of lifting, carrying, and walking.
Physical effort needed in basic cleaning; care is required in the use of chemicals and cleaners.
Physical stamina and the ability to lift, carry or pull/push objects up to 30 lbs are usually required.
The work environment is generally positive; however, the incumbent may occasionally interact with individuals displaying challenging behaviours.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

Education, Qualifications and Certifications:

Completion of Grade 12 plus specialized courses of up to six (6) months is a minimum requirement for this role.
Completion of First Aid + CRP and Food Safe.
Good computer skills.

Experience and Knowledge Requirements:

Three months of related experience is a minimum requirement for this role.
General familiarity with cleaning procedures in an organizational setting.
Experience working with a diverse population.
Experience and demonstrated skill in working with people with mental health and addictions issues.
An alternative level or combination of education and experience may be acceptable.

Skills and Capabilities:

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Good oral and written communication skills.
Ability to follow detailed instructions accurately.
Ability to work independently and as part of a team.
Physical stamina and the ability to lift, carry or pull/push objects up to 30 lbs.
Disciplined and adaptable, with a willingness to learn.
Demonstrated attention to detail with good problem-solving skills.
Demonstrated patience, understanding, and professionalism in all interactions.
High level of integrity, confidentiality, and professional ethics, with a balanced sense of fairness and flexibility.

Disclaimer:

This job profile is a generic, territory-wide representation of the job class and is intended for informational purposes only. It does not replace or supersede the official job description as defined in the applicable collective agreement. For specific duties, responsibilities, and terms of employment, please refer to the collectively bargained job description.

Compensation:

The target hiring range for this position is $21.65 to $22.80 with a maximum of $23.95.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The Shelter Support Worker is responsible for maintaining a safe and clean environment through active monitoring, intake support, and crisis intervention. They collaborate with the team to provide emotional support and advocacy while ensuring accurate documentation of client activities.

Requirements

Candidates must have completed Grade 12 and possess First Aid, CPR, and Food Safe certifications. A minimum of three months of related experience working with diverse populations, including those with mental health and addiction issues, is required.

Skills

Crisis intervention
Harm reduction
Client intake
Documentation
Facility safety
Emotional support
Cleaning
Communication skills
Problem-solving
First Aid
CPR
Food Safe
Computer skills
Mental health support
Addiction support
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Shelter Support
Crisis Intervention
Harm Reduction
Intake
HIFIS
First Aid
CPR
Food Safe
Mental Health
Addictions
Facility Maintenance
Safety
Documentation
Client Advocacy
Social Services
Non-profit
Community Support

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